PC Remote Control |
for |
Remote Desktop Support on the Web |
| Over the Internet. | We have proven that remote desktop support on the web can be affordable. |
If you need an inexpensive remote support solution for providing pc remote control support on-demand over the web then try our service out. For a low cost we provide for you a website and links for your end-users or customers to download on-demand remote desktop support software over the web. You could support desktops remotely and save time and money. If you prefer to have the remote links on your own web-site that is your option.
Each account has a profile page built for it automatically. On this page the member could change the IP address to their network and the port address the software will use to deliver the desktop stream through. This configuration is required by the subscriber and generally needs to be done once. Most people who are looking for on-demand remote support software are IT people and have no trouble understanding this need nor implementing it. On demand remote desktop support software is in very high demand right now and we are looking to meet the demand and challenges support engineers of all calibers face everyday. We are trying to make an affordable cost effective solution for the average user to serve their basic need of providing remote support to their end-users or customers.
Many providers have the same requirement so this is no surprise at all to rather member. The higher-end packages, the "boutique" online remote support software solutions don't require this and connect dynamically. We hope to get there one day but it will take a lot of little steps until we get to that one.
There are some higher-end support packages that require the purchase of hardware, usually a server with their software on it, that still will require a port forwarding configuration on a firewall or router if purchased. The reason for this is because the buyer would not want to leave their purchased on demand remote support software system exposed to all the attacks on the internet so it must be put behind a firewall.
4RemoteSupport provides software for online remote PC control over the Internet for on-demand computer support. The on-demand remote support software service is free to try for 10 days. No credit card is required to try the service. The online remote support software doesn't require a pre-installed client and is downloadable on demand on the web. Both the computer of the person providing the remote technical support from and the the target remote computer which will be supported remotely need to be connected to the internet for the system to work. Dial-up internet service for either side is ok as the on demand remote control software will still function but the results will be slower.
A single account allows for the on-demand remote control support of an unlimited number of computer systems anywhere on the internet. It is not a service that is priced per seat of target computers but is priced by account. That is, the cost is for an account that will be providing remote computer support on demand over the web. The system doesn't require and pre-installed client software on either end of the remote support session.
Although not required for the remote computer, a Java virtual machine however should be installed on both the supporting system and the target computer that will be remote controlled. If a java VM is not found on the target remote computer for the automatic download, then a link will be presented to the end-user or account member from which they could click and install the java plug-in. That isn't even a requirement.
A recent service update now provides an alternate link to manually download the software and it too connect automatically to the support engineer. In the works and under development for a while was the plan to have a backup remote computer connection method so that such a case occurs where the target remote computer doesn't have the plug-in installed, a link will be presented to the remote end-user which they could then click on it as an alternate manual download mechanism to start the on demand computer remote support session.
The text to be displayed along with that will be of course something to the effect of "if the automatic download failed click here" . This redundancy or failover will be a great addition to the service is actively being researched and developed. Remote pc support has increased productivity for many companies as they are able to address issues from more than customer at a time. Also with remote pc support, they don't have to be at the remote clients office location or have to have the computer desktop brought to the service department of the support company or organization.
online pc remote control
Online PC remote control will undoubtedly increase productivity and profit for your company and generate increasing tech support service calls and especially aid in customer satisfaction. your helpdesk benefits as they are able to use online PC remote control as a tool for remote support.
remote pc control online tool
remote pc control online tool: Remote pc control online tool is an extension of remote computer control and desktop remote access for online support. A tool in it's simplest form and definition is to aid in accomplishing a task. Remote pc control online tool is a remote desktop support tool that's online to help helpdesks and support departments gain remote access and control of computers through the web and over the internet. remote pc control online tool can be used online over the web or through the internet but some of them can also be used on the LAN.
Desktop remote control is achieved by two distinct pieces of software running. The person providing the technical remote desktop support remotely will have a viewer running on their desktop. The viewer is launched from their account profile page or could be running from a previous support session but still would have been launched in the same manner - through their member profile page.
The target system, the end-user, will login for on the main page of www.4remotesupport.com. They use the ID of the member account - the person who is subscribed to the service. The ID is the viewer id of the member. The remote pc control software used as the remote support software for on-demand computer remote control over the internet is only a slightly modified version of vnc. More modification are in development to increase the robustness and features of the online remote pc control solution.
An applet loads and then downloads software to their system that connects back to the tech support person to access. The tech support person now has full remote control of the remote desktop. No pre-installed software is required on the remote computer. Just an internet connection and a working keyboard and mouse to enter the remote support engineer's user ID to start a session.
With our updated release of your system, we have added some great support features that many of our users have been asking for. File transfer is now part of our remote support solution and makes our system even more powerful and and appealing to an even greater IT support audience. The service got a major overhaul with this update and included a revamping of the main user page. It's been streamlined and the page frames were removed to match the rest of the web site's documents.
In the absence of enough tech support to be onsite and of curse it is impossible to have enough people with technical support skills to be in every location that the user of a network are working in. Web based remote desktop support software comes to the rescue to give the limited number of tech support people the opportunity to get to and solve many computer desktop related issues with having to actually be at the location. the alternative is to have regular employees trained and skilled a little bit on the technical aspects of the computer they are using to solve many of their own common problems.
Desktop remote access software that allows access and remote control of computers through the LAN or Internet has enabled tech support to get remote desktop access and control of computers faster and without the need to have the employee or user which is trying to use the computer word possessor or email application to have to be a technician too.
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Remote Desktop Connection through the Web |
4RemoteSupport provides a web
based
online remote access with remote control
solution consisting of software for remotely
controlling desktops, laptops, servers online through web.
Internet based pc
remote access
independant of browser version . 4remoteSupport works
with any browser type and version. There's no browser dependency, no extensions
to add and the support side of the connection is not locked into the limitations
and viewable size of a browser tab. Work in true full screen mode
desktop screen sharing.
The service and system works outside of
the browser as well for viewing
remote desktops. The client executable and the viewer side of the connection
can be downloaded and run online from the web or from a local file server.
There are no complicated long ID numbers and codes. No complicated
administration involved confusing users. The start of a web-based support
session is simple.
web based remote desktop support
.
Remotely access computer via an Internet connection. 4RemoteSupport's web
based service works with any type of internet access, low band-width DSL or
dial-up or broadband Internet access is acceptable for remote support
connections. The remote user only needs a web browser to initiate a
desktop connection Remote
support of remote computer systems for diagnosing and configuration updates or for
training users on installed applications. Web based
software for online desktop support
can provide additional features such as computer management, not just remote
control access. Once the remote computer is accessed over the network,
an inventory can be taken of both hardware and software. Software
issues, driver issues, and updates can be performed remotely over a network,
local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer
to the tech-support viewer through the Internet in the event there is a disruption in the network
connection. |
Online remote support software enables remote access desktop screen-sharing control of another user's desktop across the web or on the local network. There are no limitation to the number of computers that could be accessed remotely. A single online remote support software subscription from 4Remotesupport permits an unlimited number of screen-sharing remote desktop connections across the web or on internal networks. Remote desktop scree-sharing service from 4RemoteSupport is a cost effective solution to getting remote access of computers and desktop through the web and on local LAN networks. Online Remote Support Software works through any type of connection , including VPNs. VPNs are not required for remote desktop screen sharing support. There are other tools for computer support that are categorized as online support. Such tools include remote monitoring. There are tools and applications that monitor uptime adding a crucial piece to computer support. Another such online remote support tool is online chat systems. These systems for online remote support can provide real time support to end-users and even potential customers. This type on online remote support software usually is all browser based and rarely requires an installation or download of any kind. Like online computer support with a direct connection, it enables fast access to assistance on the web.
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