Support your users no matter where they're working from. Whether they're in the office or working remotely from home, on the road at a client's office, hotel, conference, etc.. Even use our service as a support tool to assist other server or network administrators.
Connect to multiple computers or servers at the same time with just one support account. There's no restrictions on the number of connections. Ever.
Pre-installation of agents or runtime environments such as Microsoft .NET Framework, Visual C++ Redistributable, Java, etc are not required on remote desktops or servers.
Your cost will never increase. All service upgrades and updates are included, at with no increase in costs. Email support is also included with your service.
Connections from the remote computers are direct. There's no "middle-man" servers in between to potentially capture and compromise your data, or slow you down.