Help & Support
Manage Direct Connections
Download and Start Your Viewer
The desktop Viewer software will run minimized ready for Direct Connections.
Download, then Run or Open. Once the Viewer is running, try the Test button below.
IP Address and Port Number
For Direct Connections to your viewer set the IP and Port
Update the IP and Port number when needed. The remote clients will connect to the updated values.
Verify settings and connectivity from the Internet to the desktop Viewer.
Send a small packet of data to your Viewer to verify settings.