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Remote computer access over the web |
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Remote computer access over the web is such a help when trying to support
computer users who are located in different areas of the country and world.
the best way to support those users is to use remote computer access over
the web. It's not just computers that need support over the web, but remote
access of iPads, iPhones, and other smartphones can be achieved over the
web. Hosted remote support offers the benefits of not having to purchase
your own hardware and the software is maintained off-site so you can have
the peace of mind that the system will be working without having to monitor
another server of your own. Hosted means a little peace of mind wit the
server and software application for remote support hosted, you just have to
worry about using it, not maintaining the applications. |
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Web based Software for Online Desktop Remote Access Support on the WebSoftware for online desktop support on the web is available to all users online. On the tech side of the connection, the tech-support person clicks on a link in the browser that initiates a download of a viewer .The viewer download in not installed on the computer where it would have to be uninstalled later. It merely executes on the system as a running process. It runs minimized on the task bar. The browser then is available for other options to be used. From the browser a chat window can be loaded or if the tech-support person needs to, they can send an email to the person for whom they are trying to provide remote support to. The remote control with remote desktop support viewer programs is started and remain minimized and listening for connections. When a connection occurs, the viewer opens up to a window that contains the remote computers or remote desktops screen .The tech-support person has remote control. Mouse movements and keyboard strokes are immediately delivered to the remote client host through online software for remotely supporting desktops, and the user at the remote end is able to also see what is occurring on their desktop. Our software for remote desktop support through the web is online desktop support software that permits the locking of the remote keyboard and mouse so the tech-support person can only operate the controls. When desired this option is available from the toolbar menu or by right-clicking on the tile-bar window of the viewer and select to lock remote keyboard and mouse. They can return control to the remote user by again selecting the option from the menu or toolbar.Software for Remote Desktop Support OnlineOne of the greatest needs today for technical support departments and companies that provide computer support services is software for remote desktop support online. Software for remote desktop support online is software that has remote access and remote control features. Some also include other features such as inventory and management of the computers and devices. The online desktop remote control software is delivered through the web from a browser window. Major browsers such as Chrome, Internet Explorer and Firefox, are supported and test. Not only do we have a web based solution for remote access control using a browser to initiate the session but 4RemoteSupport also provides a simple executable that enhances the delivery from the web. Web based access of this executable is not required. It can be placed on the user's remote desktop for remote desktop connections The remote control software executable can be on a UNC share on a file server. It is at the administrator and technical support staff's discretion to decide where to put the remote desktop control software executable. When downloaded and executed however, it will need Internet access as it need to reach the our service to obtain connection information .It gets the information to know how to create the remote desktop connection online/ So simply put, remote access control software can be downloaded through the browser through the web to enable remote control software access. or, it can be maintained on a local file system or UNC file share. The Internet browser on both sides of the connection creates online access to enable a remote desktop connection over the web.Web based Remote Computer Assistance and HelpLike online chat software remote assistance software for providing remote computer assistance connects users and support agents through the web. When users need computer desktop assistance, they can connect through a web site or URL. The users are provided the URL and web site to connect to with their browser of choice. They open a web browser and load up the page they have been provided .Often the users are often provided a remote support code. The remote support code enables them to connect for web based computer assistance. The support code with some service providers varies and is per connection. Other providers use a code to initiate remote support per customer through the web. Still other providers of remote support use the same code per tech or support agent. The association of remote support code for remote assistance and the connection varies but the ultimate goal of the process is consistent among remote assistance providers. The goal is to get remote control access or the client's computer desktop and provide assistance through the web.
The remote support access for the client most commonly starts with a web browser and web site. the web site contains the code into download and initialize a remote access and remote control desktop session with the remote user. There are web based remote support providers that provide remote support applications that install on the remote client desktop PC. These installable programs are often part of a lager computer and server management and monitoring system. Software for Remote Desktop AssistanceOther cases where there's an installed application for web based remote control assistance and support is the case when the agent provides a means to re-connect to the remote client computer for further assistance. In these cases, the remote desktop can be connected to with a remote user also being present to initiate the connection. This type of software adds un-attended remote support. The client does have to be online and connected to the web. The agent "checks-in" to a web site, usually and backend web-site, to up date a back-end database that the computer or server is online and available for connectivity over the web. Online Remote Support SoftwareEffective support is one of the key features of a business who cares about the productivity of their users. With so many employees working remotely, getting them assistance with application of general computer problems is important to maintain a high-level of productivity. There's isn't better way to provide that support than with online remote support software. Online Remote Support Software requires only a browser. With seconds a user can be sharing their screen with a person who can provide the technical assistance they need and keep them on-track and working. So many times a user can be slowed down or hindered or even miss an important meeting or sales opportunity because of a simple email problem. Outlook is a well-known and vastly used application for email but it's not perfect. A simple problem often seen (at least in the past ) is a user could accidently change their view and see only older messages. So now they are stuck either without being able to see that important information or have to use their mobile devices. With fast remote desktop screen sharing access to the remote computer or laptop, the problem can be solved quickly. Online Remote Support Software enables that fast remote desktop screen-sharing access. With a quick connection to the remote desktop, the problem could be solved through the web.
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Remote Support SoftwareGive your tech support staff an advantage over your competitions by giving them a tool that will allow them to diagnose and troubleshoot desktop problems remotely over the internet. Support end-users and customer's computers anywhere over the web. One account will permit any member of your support group or department to connect and access remotely an unlimited number of desktops anywhere through the web to provide on-demand remote control support. Remote support solutions can be a costly investment and there are many services and providers of software to compare and choose from. Remote SupportWeb-Based Remote SupportOur service gives you the tool to provide web-based support to your end-users using the internet as the transport medium of screen, keyboard and mouse movements and data. Your user can receive remote tech support from you virtually anywhere in the world that they may be located. What this means is that you can increase your companies productivity of its employees with a minimal investment. remote pc control over the webDesktop remote control provides the access and control needed for a technicaian to provide remote support of virtually any remote pc or other device such as smartphones, iPad, and iPhones online with a connection to the internet that could be a WiFi connection or any other type like 3G or 4G type. over the internet support is made easier and more afofrdable affordable. Our flexible system allows for supporting end-users on the internet, LAN, or wan with just one remote support account. The web has provided the medium to facilitate faster support of desktops. Downtime from users having malfunctioning software or software that is not configured properly is lessened by using remote pc support software over the web.Remote SupportOur system is dynamic and allows you to provide remote assistance to your end-users from more than one location. May providers of software or services package a static executable program and sell it to you. We provide a robust platform that can be changed through a profile page to meet your current on-demand remote support needs. Our online desktop remote support software solution cost much less than many other well known service providers that tech support people commonly use.
Web-BasedIt's value is well worth the cost and after several uses and successful desktop remote support session you'll see why. We require no hardware to be purchased, you don't need to own or have access to a web site as our service provides all the links and software you need. The service is a hosted one like an asp but you have option to provide from your own web site the links or software to run for remote pc support. Remote PC SupportProvide remote assistance over the web to computer end-users and customer anywhere online. Our service is a hosted support solution which means you need to buy no hardware or software to provide remote technical assistance on the internet. Have you support staff and IT department be more efficient resolving problem by providing them with pc remote support software that gives them the reach to diagnose and solve problems wherever they may be. On-demand Remote SupportRemotely access and Remote control desktops quicker and easier without spending valuable time over the phone or driving to the customer site. Within minutes of receiving and email or a call into your support center or help-desk group, your tech support staff can have remote control of a computer for providing on-demand remote support. Remote Assistance SoftwareThe remote user initiates the connection while logged and from their own computer to your desktop viewer. Once connected you'll have remote control access to the remote system to support remotely. By simply providing on-demand remote support to fix problems fast without having to drive to or trying to provide remote tech support over the phone. We found that one of the biggest industry segments that use remote support software such as our s and other providers is the health care industry. HIPPA compliance has increased the need for software upgrades as many medical offices and practices around the country. HIPPA has generated the need for revamping and upgrades of server hardware and software for many practices that were holding off from performing such upgrades and were getting by with their existing systems without changes.
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