Remote Support Software
Online
Remote PC Support
Our on-demand remote desktop control over the internet is affordable and easy to use hosted support software. Just try it. We have a 10 day free evaluation program available to try supporting users on the web. Within the thirty days you can use our remote pc support solution as often as you wish with no limitations to fully test it out to your satisfaction. Connect to an unlimited number of computers over the Internet and provide support to remote desktops as often as you need to. Once you purchase and user account there will still be no limitations to how many computers you can connect to. For many companies there's only one way they can support their customers and that's web based remote support software. Web based remote support software has enabled the next generation of information technology support and remote installation of software applications by vendors across the world. There are no more local vendor presence to setup servers, database applications, specialized software. There not much more need to send a technical support person for an integration or support project to a location to provide daily support and servicing of desktops servers and even network components. Computer remote control software is the underlying application behind remote support software, computer support software and web based remote support software. Web based remote support is remote control software delivered over the internet.
Your end-users' on-demand pc remote control software, that downloads from the web automatically or is run from 4Support.exe after manual online download, connects to YOUR Viewer. The remote control viewer has to be running and the pc computer it's running on must be connected to the internet and online in order to provide support over the web. For users this is an easy remote support application. Easy remote support for basic users to understand. End-user remote desktop control does not require pop-up blockers to be disabled , active-x browser plug-ins to be installed. Apple MAC, Linux, and PC computers can be remote controlled within second through the web for remote access support. They login with your viewer id on our homepage or from the navigation line label login for remote support and no password. When they run the 4Support.exe for remote support , they enter your viewer id when prompted and no password. with our current system there's no logout required and don't foresee this feature being added as it is deemed an unnecessary added step. You'll have remote control of the pc for remote support online.
Give your tech support staff an edge and give them the tool that will allow them to diagnose and troubleshoot problems remotely over the internet. Support end-users and customer's desktop anywhere over the web. One account will permit a single support member of your department to connect and access remotely an unlimited number of computers anywhere through the web to provide on-demand remote control support. The remote user initiates the connection to your desktop viewer. Once connected you'll have remote control access to the system to support remotely fix the problem fast with driving to or trying to provide remote pc support over the phone.
Remote support is one of the most familiar applications and methods for end users and even information technology support people themselves to get help on their computer. Remote access and remote control of computers to get help to resolve problem or even to install and support applications. Most everyone has had remote support experience and all support people all know at least one or two or more remote support applications. They have either provided remote support or have received remote support. It's very common and even more so since almost all information technology support companies have turned to managed IT services for their main method of operation and supporting their client base. Remote support has enabled many companies to be more profitable.
Remote Desktop Connection through the Web |
4RemoteSupport provides a web
based
online remote access with remote control
solution consisting of software for remotely
controlling desktops, laptops, servers online through web.
Internet based pc
remote access
independant of browser version . 4remoteSupport works
with any browser type and version. There's no browser dependency, no extensions
to add and the support side of the connection is not locked into the limitations
and viewable size of a browser tab. Work in true full screen mode
desktop screen sharing.
The service and system works outside of
the browser as well for viewing
remote desktops. The client executable and the viewer side of the connection
can be downloaded and run online from the web or from a local file server.
There are no complicated long ID numbers and codes. No complicated
administration involved confusing users. The start of a web-based support
session is simple.
web based remote desktop support
.
Remotely access computer via an Internet connection. 4RemoteSupport's web
based service works with any type of internet access, low band-width DSL or
dial-up or broadband Internet access is acceptable for remote support
connections. The remote user only needs a web browser to initiate a
desktop connection Remote
support of remote computer systems for diagnosing and configuration updates or for
training users on installed applications. Web based
software for online desktop support
can provide additional features such as computer management, not just remote
control access. Once the remote computer is accessed over the network,
an inventory can be taken of both hardware and software. Software
issues, driver issues, and updates can be performed remotely over a network,
local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer
to the tech-support viewer through the Internet in the event there is a disruption in the network
connection. |
Online remote support software enables remote access desktop screen-sharing control of another user's desktop across the web or on the local network. There are no limitation to the number of computers that could be accessed remotely. A single online remote support software subscription from 4Remotesupport permits an unlimited number of screen-sharing remote desktop connections across the web or on internal networks. Remote desktop scree-sharing service from 4RemoteSupport is a cost effective solution to getting remote access of computers and desktop through the web and on local LAN networks. Online Remote Support Software works through any type of connection , including VPNs. VPNs are not required for remote desktop screen sharing support. There are other tools for computer support that are categorized as online support. Such tools include remote monitoring. There are tools and applications that monitor uptime adding a crucial piece to computer support. Another such online remote support tool is online chat systems. These systems for online remote support can provide real time support to end-users and even potential customers. This type on online remote support software usually is all browser based and rarely requires an installation or download of any kind. Like online computer support with a direct connection, it enables fast access to assistance on the web.