Remote Computer Control
Software provides an advantage to tech support
departments and companies that onsite service calls cannot provide.
That's the nearly instant access and problem resolution capabilities
enabled by
remote support software. Software for remote access and remote support
provides tech-support people to get remote access to computers, desktop,
laptops, and mobile devices to solve problem faster. They can perform
software upgrades, help people with their passwords, accessing network
shares and many more things that would normally require physical access.
Onsite support, which is being at the location or holding the mobile
device, tablet or laptop, still has its value and plays a great role for customer relationship building that is also required when
providing computer desktop, server and networking support to customers
and clients. Web based remote desktop support software
and its benefits cannot be over-looked at also helping those customer
relationships as problems on servers, desktop, or mobile devices are
completed quicker.
Microsoft's RDP software, now called RDC (Remote Desktop Connection), is
one of the best support tools that is built into the windows operating
system. It provides remote desktop access just as
remote desktop softwareware of our service. The remote desktop of the
connect computer is presented on the tech-support side of the
connection. The user can see the mouse and keyboard function on their
computer but they are actually not seeing their own movements of these
human interface devices (HID) but instead are seeing the remote support
tech-support moving the mouse and keyboard around and working on the
issues on the computer. Remote desktop support software is good not only
for working and resolving application issues but it also good for
updating systems in regards to drivers or firmware updates.
Use
the Test Viewer button located on your user page to test your viewer's
settings and proper connectivity to the Internet to remotely support computers.
Software for remote desktop support software over the Internet. Software
for remote desktop control support on the web has an invaluable place in
technology support. It is the most convenient method for technical
support people to provide assistance to their users and client with
having to be on-site each time there is an issue.
Software for remote computer
control support and
software for remote desktop control support gives technicians,
software and hardware installation specialists, and software developers
faster quicker access to assistance.
The issue does not
have to be just software to be solvable remotely. It can also be
hardware. For example, a hardware can exist that requires a firmware
update on a RAID card, network card , or other device in a computer,
laptop, mobile device, or other hardware that has an operating system.
Access to most modern servers does not even require an operating system
to be installed on server. HP has remote control console
software built into an interface card. That interface card is called
ILO. ILO stands for Integrated Lights Out which translates in
practical terms to remote control access even if there's no operating
system or even drives n a server. Dell has a similar option for their
servers called DRAC, which similarly stands for Dell Remote Access
Controller.
Before trying to provide remote assistance software to your end-users
make certain you have followed the steps for performing the test of your
remote desktop viewer. Achieving good result will make the system
perform better.
Once you have
achieved a successful result using the Test Viewer button from your user
page, then ask someone to login for support from you.
They can login on
our homepage or send them a remote support link via email from your user
page. Make sure you
Test Your Viewer First
In a
moment
you'll automatically be redirected back to your main user page.
Remote Support Software
provides an opportunity for faster support using remote control for
complete access to computers and mobile devices. Our current users are loving the new features and new users are
enjoying the new release with no price increase. We had to make only few fixes since it was released to the
public. The changes consisted mainly of browser compatibilities. Thanks to some valuable feedback from multiple
long time users and evaluates, we we notified quickly and responded even quicker to make the code changes to
to accommodate various browsers.
Our system supports the latest versions of Firefox and Internet Explorer up the
latest version of Internet explorer during the time of this writing of
Internet Explorer 11 (IE11). There
are currently no outstanding issues related to browser compatibilities. All functionality is available and
working flawlessly. The java applet, one of the driving engines of the software
for remote support and remote control , is one hundred percent
compatible with Oracle's latest Java security enhancements. We are also Vita ready too. There'll be more on the latest release of Microsoft's desktop
platform in the coming weeks and months.
All users both new sign-ups and long-time users of system. Can
remotely assist
their end-users without having to concern themselves as which browser they may be using.
We believe browser compatibility is very important to our users so they are not burdened with those details
and can focus on just using the system for what it was intended to do. Provide a
remote support solution to enable tech support professional
and helpdesk staff assist customers and end-users. compatible with all version.
Online desktop support software is an essential part of any
computer department's support systems. Online desktop support software
permits computer support departments in the enterprise and in the cloud
to support end-users and client remotely. Cloud based remote control of
desktops is jusyt another field that online desktop support software can
help to increase turn-around tmes on support requests and support
incidents. It does this by permitting access to a secure computing
environment. Thin client are one of the cloud computing's main devices
for accessing user productivity software applications and other
applications such a CRM. Thin client and mobile devices can be
controlled remotely yas well. A recent deployment of Dell's Xenith Thin
client with the embedded Windows Standard need remote access .Remote
access is in these remote thin client by means of VNC. VNC is deployed
on the image that is shipped with the Xenith clients. Online desktop
support software is not only for full desktops but also clod based
computing devices such as thin and Zero client.
Before trying to provide remote assistance software to your end-users
make certain you have followed the steps for performing the test of your
remote desktop viewer. Achieving good result will make the system
perform better.
Once you have
achieved a successful result using the Test Viewer button from your user
page, then ask someone to login for support from you.
They can login on
our homepage or send them a remote support link via email from your user
page. Make sure you
Test Your Viewer First
In a
moment
you'll automatically be redirected back to your main user page.
Remote Support Software:
Our new beta version is a great success so far. Our current users are loving the new features and new users are
enjoying the new release with no price increase. We had to make only few fixes since it was released to the
public. The changes consisted mainly of browser compatibilities. Thanks to some valuable feedback from multiple
long time users and evaluates, we we notified quickly and responded even quicker to make the code changes to
to accommodate various browsers.
Our system supports the latest versions of Firefox and Internet Explorer (2.0 and 7.0, respectively). There
are currently no outstanding issues related to browser compatibilities. All functionality is available and
working flawlessly. We are also Vita ready too. There'll be more on the latest release of Microsoft's desktop
platform in the coming weeks and months.
All users both new sign-ups and long-time users of system. Can
remotely assist their end-users without having to concern themselves as which browser they may be using.
We believe browser compatibility is very important to our users so they are not burdened with those details
and can focus on just using the system for what it was intended to do. Provide a
remote support solution to enable tech support professional
and helpdesk staff assist customers and end-users. compatible with all version.
Software for desktop support has evolved into a substantial
complement to dedicated it support companies and information technology
departments. Regardless of the firms role in the technology community,
whether it be a system integrator for the US or Canada, or the UK for
VoIP technology or T1 and other service providers. Such as carrier
services or basic POP and SMTP plus hosted web solutions for internet
data connections. Software for desktop support is recommended as a requirement
for successes in the today's advanced technology and emerging technology
growth. VoIP deployments are one of the emerging technologies that a
changing at a rapid pace.
Support for VoIP solutions also have to move
ahead as fast. Integrators of VoIP technologies and other
communication services have seen a need to more adequately support
servers and remote desktops as more and more of telecommunications
equipment for voicemail and unified messaging service have evolved from
being an "in-skin" component of the data and communications telephony
equipment to residing on their own server based systems.
login for remote support
Remote support software provides an advantage to tech support
departments and companies that onsite service calls cannot provide.
That's the nearly instant access and problem resolution capabilities
enabled by
remote support software.
Remote support software lets support people get to the computer
and or server problems faster than is ever possible by onsite support.
Onsite support still has its value and plays a great role for the face
to face customer relationship building that is also required when
providing computer desktop, server and networking support to customers
and clients.
Remote support software however cannot be passed in so far as
the wonderful opportunities it opens up.
4RemoteSupport | Web based Desktop Support Software. Remote IT Assistance Software
with Desktop Remote Control Online.
4RemoteSupport provides a web
based
online remote access with remote control
solution consisting of software for remotely
controlling desktops, laptops, servers online through web.
Internet based pc
remote access
independant of browser version . 4remoteSupport works
with any browser type and version. There's no browser dependency, no extensions
to add and the support side of the connection is not locked into the limitations
and viewable size of a browser tab. Work in true full screen mode
desktop screen sharing.
The service and system works outside of
the browser as well for viewing
remote desktops. The client executable and the viewer side of the connection
can be downloaded and run online from the web or from a local file server.
There are no complicated long ID numbers and codes. No complicated
administration involved confusing users. The start of a web-based support
session is simple.
web based remote desktop support
.
Remotely access computer via an Internet connection. 4RemoteSupport's web
based service works with any type of internet access, low band-width DSL or
dial-up or broadband Internet access is acceptable for remote support
connections. The remote user only needs a web browser to initiate a
desktop connection Remote
support of remote computer systems for diagnosing and configuration updates or for
training users on installed applications. Web based software for online desktop support
can provide additional features such as computer management, not just remote
control access. Once the remote computer is accessed over the network,
an inventory can be taken of both hardware and software. Software
issues, driver issues, and updates can be performed remotely over a network,
local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer
to the tech-support viewer through the Internet in the event there is a disruption in the network
connection.
4RemoteSupport | Remote Support Software for PC Remote Control for Providing Online Remote Support over the Internet
Online Desktop Support Software
Online desktop support software is a prominent and effective method for
remotely accessing and controlling computer desktops across the web. With such an enormous amount of software applications and hardware
available from numerous manufactures and developers, there is a greater need
for online desktop support software.
Online desktop support software is software and service provided by 4RemoteSupport
worldwide. Our services is available through-out the world. Online desktop
support software is accessed by tech-support
personnel and engineering staff online via our web-site. Online desktop
support software contributes to a vast majority of support incidence. The
software and online service si a catalyst for increasing response times and
problem resolution. Online desktop support software is available for
technical support staff to provide remote support through the web. The
application and service include a small downloadable app for remote
controlling remote desktops and computers through the web. Online desktop
support software enables fast access and remote PC control of computers
through the web.
Online desktop support software used for remote support
also includes live chat and file transfer. Remote support with file transfer
features transferring files in either direction. The remote computer that is
being controlled remotely can have files sent to it and file can be copies
or moved from the remote computer to the computer that is viewing the
session. Online desktop support software includes a re-connection feature.
During a remote support software session the technical support staff member
may be remote controlling the remote desktop and during which time the
remote network has issues. With automatic reconnection, the remote desktop
computer reconnects to the technical support person and they have regained
remote control of the remote desktop. Remote controlling PC desktops ,
servers and other computers such as servers is a primary goal and feature of
the service and application for remote support. Online desktop remote
support includes online chat. Chat is also available through connections to
the web site .the Supporting engineer can chat through standard html code
with the remote user. The online chat code is also available to be placed on
personal or corporate web sites. our online
web-site and their users or clients also connect with a browser to the
web-site to initiate a desktop support session through a network connection
over the Internet. The Internet makes world-wide access to software for
remote desktop support convenient and reliable. In the past, computer
support through the web meant working with dial-modems or slow T1 or DSL
connections. Online desktop support has increased in flexibility and
reliability because of increased bandwidth and more reliable connections. Online
desktop support software is a tool most commonly used for providing remote
assistance to computer desktop PC system users across the web. Over the web
support is most commonly accompanied by full remote control desktop access.
Screen-sharing with Online desktop support software provides the technical
support agent the opportunity to not only interact and remote control the
desktop over the network or Internet but also allows the remote computer
user to interact with the same desktop connection and session. This is in
contrast to Microsoft's RDP RDC desktop sharing. Based on Microsoft Terminal
Server, the session is not shared with RDP. The remote desktop is remote
controlled and Microsoft RDP RDC remote desktop connection is very fast. It
is probably one of the fastest protocols for computer remote control but its
drawback is that the remote user cannot share the the keyboard mouse and
screen with the support agent. The support agent once connected has complete
control .
Software for Desktop Support on the web
It is generally accepted that the web has provided many advantages for both
distribution of software applications and updates. What the web has also created
is a world-wide network. A network that spans the entire globe and although many
have taken advantage of this many still have not. The Internet is a web of
networks and desktop and many other devices connect to it for bot work and for
casual Internet browsing. What the web also has generated is a larger volume and
of computers and Internet enabled mobile devices. From computer PCs, desktop,
Apple mac computers, and more recent smartphones and other portable mobile
devices, all connect to the Internet for exchanging information through the vast
web of networks. This has created a larger need and demand for computer desktop
support. The web has also created a mechanism for accessing all these devices
and with development of software application for supporting all these divers
devices.
Software for desktop support on the web is no different than it's
counterpart applications it has been designed to repair and fix. Software for
desktop support on the web is software for connecting to a wide range of
Internet enabled devices for providing technical support globally. Global access
of computers using
Software for desktop support on the web inherently integrates remote control of desktops,
remote control of computers, remote control of laptops, smartphones and other devices.
Software for desktop support
on the web is the application that helps keep
the applications and the users of the apps and devices working. whether Internet
access for business or for casual surfing or access social sites, software for
desktop support on the web is required to maintain connectivity and access by
permitting access through the web.
Online Remote Support Software
Online Remote Support Software by 4RemoteSupport has some wonderful features that
have been proven effective in remote control desktop support. The most
pronounced features that has withstood the test of support encounters has been
the remote control feature. Invariably without remote control remote support through
the web would have been difficult. Although there exists applications bot
installable on the desktop and also
through
the web in online accessible format, remote support software can have those
features and more. Some of the features found in remote support software on the
web that do not contain remote desktop control aspects are those online
application such as online live chat software. this form of remote remote is
singular in purpose and nature. Remote support apps that enable live chat can be
installable applications for Apple mac and PC based computers. Apple mac or PC
based desktops can have a web based component of
online remote support software installed them
that hook into a web site for access and status updates. This type of support is
very effective and prevalent on web site across the internet. 4RemoteSupport
support has both live chat support features for real time communication between
support agent and the remote client across the Internet.
4RemoteSupprot remote
support software includes however desktop remote control, computer remote
control, and PC remote control mechanisms and supporting software components.
These software support components permit the use of the online application for
remote support for bot live communication such and real-time chat and also for
remote support through desktop remote control screen-sharing through the web.
Remote assistance can be provided in several ways. The method of remote support
is indigenous to the type of product a web site provides or services the web
site promotes and distributes. Some of the functions of 4RemoteSupport remote
support software not only include online remote desktop control through the web,
online remote computer control
through the
web, and remote PC control through the web, but also the capability for
logging connections and also re-connection capabilities. Remote Desktop
screen-sharing using Online Remote Support
Software
reconnection capabilities are effective for reliable, enduring remote support
sessions. Moreover, the features that best suite the needs of technical support
and remote assistance require web based capabilities. Those important elements
of remote support software depend on :
Remote control computer support over the web
Remote control desktop support over the web
Remote control PC
support over the web
Remote control computer support through the web
Remote control desktop support through the web
Remote control PC support through the web
Components for 4RemoteSupport remote support software inherit the functional
properties of web based connections
for online desktop remote access. These web based connections between
communicating computer systems across the web determine the level of support
that can be achieved. The value of remote support software is determined by the
amount of time saved by not having to complete support requests with localized
onsite support visits. The software with remote control makes the progress of
supporting clients over the web with the least amount of time possible
because of the following properties:
The relationship between these properties is mutually dependent. Although the
purpose can differ between remote control and remote support applications
regardless if access through online mechanisms or local installed software
components, they can be independent. One of the critically important
characteristics of remote control software is its effectiveness as a tool for
customer support. The users experience is important. The user experience when
receiving support from a managed services or internal information technology
department is important when weighing the cost versus benefits of remote support
software. Remote control software for desktop support is especially important
when considering service level agreements. Also equally important is the time
from ticket creation to resolution. Remote controlling desktop computer using
4RemoteSupport remote computer control software enables fast access to remote
client computers. The connection facilitates and maintains full remote control
of the console similar to well know remote control solutions such as HP iLO and
Dell DRAC. HP iLO provides superb access to servers on internal network as does
Dell's DRAC solutions. Both of these provide remote control sessions and
connection. Multi-user or sharing of sessions are enabled in iLO just as
4RemoteSupport's solution for control remote control of servers and desktops. HP
iLO and Dell DRAC however is available on servers platforms only. On the desktop
computer and average user PC level, remote control of the console is available
in mostly third party applications. Third party remote desktop computer
control software is available in many options and levels. Form enterprise level
appliance based solutions to ad-hoc screen-sharing online conferencing
solutions. Other service are singular and vertical in their service offering.
The basic demand for remote desktop control through the web for providing
support has a simple common requirement. That requirement is remote control,
screen-sharing remote control control for providing basic remote control
assistance to remote and local users.
