Login and start your viewer then
direct the person whom you'd like to support via remote control to
page screen shot)
Your user enters the remote support login
information you provide into the field located right on the home page
to login in.
Then, they just click the remote support connect
button. Remote control PC software downloads to their computer that connects to your
viewer. That's it!
Within seconds you'll have their desktop displayed in your viewer and
full remote control of their PC. Remote computer access for you to now solve the problem
quickly without the hassle of trying to talk them through the steps over the
phone or the need to travel to the location.