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Remote End-User Screen Shots
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Remote Support Software
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PC RemoteSupport
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Get
remote control of almost any
pc desktop quickly over the LAN, WAN, and the Internet
without having to worry about getting through firewalls or routers. No
pre-installed software is required on the remote computer and your
end user's computer connects to you for
remote support.
There's no elaborate installation
programs or software configurations required. No hardware to buy for
remote
desktop support, no web site URLs to
maintain (optional - you could have links on your own web site but you don't have
to since we provide them for you on ours), no exe files to email (optional, you could email
4Support.exe but don't have to as it's available to your clients from our site
as a browser download) and have the attached file blocked or caught by email filters.
We've made it affordable, simple, easy and fast to provide
remote desktop control
on the web to remote computers online. With on demand
PC remote control you could remotely support end-users, weather they're
customers, fellow employees or friends and family quickly saving time & money.
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On-demand PC Remote Control for
Support
Provide
remote desktop support to a
remote computer on the web with remote control software that connects through the Internet with just a few
simple steps.
Your end-user logs in for
remote support using a numeric code. The code can be called whatever you prefer. Some examples are:
PIN, connection number, session number, session code, etc..
The remote users start a session by loging in right on our homepage, you could email them a
remote support link using your email program or from your user page on our web site,
you could add a link or a login form on your website - we provide you the link URL code
and the form code to add to
your page. The code is for a basic HTML form similar to the one shown in the image below.
Your users can start a support session from our homepage
or you have the option to add a login form on your site - we give you the html source code to simply paste
into one of your web site's pages. It will look similar to the following but you can customize the form
to match the appearance of the rest of your web site.
OPTIONAL - Add a form on your web site for your remote clients or users.
There's no
extra thinking or typing required on the end-users part to get
access to receive
remote
support from you. No password is required, only your online remote support
code number is required for the end-user whom you're trying to
support remotely.
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Once logged in, they just click the
remote support
connect button. When clicked,
remote control PC software downloads to their computer on-demand and
connects to your Viewer right through their NAT router and/or firewall. No
configuration is required on the remote end-user side what so ever. *Note: They
do NOT need Java VM installed and enabled. A newly released service
update now includes a link to a
downloadable executable file as a
remote support connection option. You could
even email the 4Support.exe file or place a link on your web site.
There's no configuring of software by
the end-user or their hardware - there's really nothing for them to think about. The client-side
software downloads with the configuration you preset in your
remote support
software profile page.
Java is NOT
Required. The images below show the automatic download of
the
support software. The remote desktop
end-user could manually download the 4Support.exe file, or you could email it,
or have a link on your site. If the remote pc computer browser has Java installed and enabled the download
will be automatic. If they do not they will be presented with an obviously
labeled link to click on and manually download. Then they just click Run or Open
to connect to you.
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Their
remote desktop screen is
displayed on yours remotely within seconds through the Viewer running on your computer and you have
full
remote control of their computer over the Internet.
For no additional cost, added effort, or requirements, you could
remotely access,
remote
control and support several
remote computer desktop systems at the same time
(simultaneously).
There's no elaborate installation programs, software
configurations, hardware to buy, web site URLs to maintain, .exe or config files
to create or compile. There's no emailing required of special support files to
your clients/users that would get caught in email filters. |
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Within seconds after receiving a
call for help, you could have their desktop displayed in your viewer and full
remote control of their PC
online over the web.
Now you could solve the problem quickly
without the hassle of trying to talk the
remote computer user through the steps over the phone or the need to travel
to the location they're in.
Computer support
professionals and network administrator can use our
remote computer access service for single or multiple sites within their
company. Support employees who work from home over the Internet using
online
PC remote control on demand. The service works over the internet from
the web on demand through firewalls and routers.
Try it free, you have nothing to lose. We don't even ask for a credit card for
trial period...
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