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Remote Support

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Remote Support Software

 

 
 

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Remote Support Software

 

   
 

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Desktop Remote Support Software - 

 Remote Support Software                   

Internet based desktop support solution: Remote PC support is provided to our users as a hosted solution. You are not required to maintain a website or web site links to maintain, no special hardware or devices to buy, maintain, and support. You don't have to spend a thousand dollars per license, seat for a simple remote desktop viewer program, or computer like many vendors and support solution service providers do. Remotely access, control and support remotely desktops through the web with no limitations such as those placed on you by other remote assistance service providers with remote support solutions.  If the remote desktop has a connection to the internet, even if it is dial-up, and of course the computer works, then it's accessible from the internet to provide remote assistance support using our computer remote control software through the Internet with no restrictions to the number of remote computers a single account can connect to for  remote control assistance on the web. If you have your own web site or if you prefer an application or single click type program that your users can download and run to get remote assistance, we have a single-click type app version of remote control support through the web. Our 4Support.exe remote computer support program for remote assistance, can be copied and put on your website from a location that your users can download and execute it. Your end-users or customers can go to your website to connect to you for remote support on the web. The program prompts for your user account and then remotely connects the remote computer to your viewer and then you have remote desktop access and control to provide live tech support and solve the problem.

 
 

Remote Support

           

 

  

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4RemoteSupport | Web based Desktop Support Software. Remote IT Assistance Software with Desktop Remote Control Online.
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Remote Desktop Connection through the Web

  4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband  Internet access is acceptable for remote support connections.  The remote user only needs a web browser to initiate a desktop connection  Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access.  Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software.  Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.  

SOFTWARE FOR DESKTOP SUPPORT OVER THE WEB

 Software for desktop support over the web has been utilized for both server and desktop support. One of the major factors in using software for desktop support over the web is the bandwidth that a remote client's network has available. Remote support as the name implies is based on computer remote control for support. Like Microsoft remote desktop Protocol, RDP, connections are made to remote computers on the network or on the web. Although Microsoft RDP is mostly used locally on the local network, Remote desktop Connections can be made over the web. Software for desktop support over the web by 4RemoteSupport is used for providing remote desktop support. Microsoft RDP is not full screen sharing software like 4RemoteSupport provides because once a connection is established, the local user who is viewing the console can longer see actions performed on the computer desktop. RDP is PC remote control but the technician or user who is connected to the remote computer can only view the screen. 4RemoteSupport provides web based screen sharing that enables both tech support and the local user to view and share the screen. Both the local user and the remote user can interact with the desktop that is being shared and both can control the mouse and keyboard. This is advantages for users who require seeing what is occurring on the screen and also for basic demonstrations or assisting users to use a feature of the an application. Desktop in general is based on remote control software that enables support people to control a remote computers screen, keyboard, and mouse. The connections can be made over the web and on the local network. There are no limitations to the distance or type of networks software for desktop support over the web can be accessed through. Online access is most common but it is not limited to web based access and local network access is a fundamental feature of 4RemoteSupport. Once connected, 4RemoteSupport online screen sharing session provides local file system and network file system access. file transfers are permitted unlike many free applications for desktop support through the web. Software for desktop support over the web should have two way file transfer and both parties, local user and remote user, should be able to see and interact with the desktop that is being remote control for support.  RDP permits file transfers while in session, 4RemoteSupport provides file transfers in both directions and unlike free applications for desktop support through the web. The remote computer is control online for remote support and the Internet provides the network for long distance support. The session can be enabled to re-connect is there are Internet network issues or an unreliable ISP connection is causing some disconnects. 4RemoteSupport desktop remote control software allows for connection on the web of a remote computer desktop screen to a viewer process on the tech support screen. In the case of a bad or unreliable network connection, 4RemoteSupport's online computer remote control software reconnects to the tech support viewer automatically. 

Remote computer control is an integral part of software for desktop support over the web. The web has fundamentally changed the way IT departments, hosting companies and managed services business conduct their helpdesk and support services. One restricted to local area networks, software for desktop support through the web by 4RemoteSupport, as its name implies, has opened up opportunities to provide support from anywhere outside the localized network . the opportunities extend the reaches of local firewalls and restrictions such that the remote technician can access the local drives, network drives and local hardware of the remote desktop computer. Software for computer support both internally and through the web often take the form of screen sharing or desktop sharing services. Most often the computer remote control app is deployed through a download link but the computer remote control app can also be pre-installed on the remote network through various mechanisms and controls such and msi deployment and group policies. Deployments to facilitate pre-existing shortcuts and be offered and augments the need to a downloading clients. 4RemoteSupport software for desktop support through the web maintains a small client and also can work client-less. Not there is no support software required but the java based initiation aids the remote user in that the user does not have to download a separate file and initiate the installation. 4remotesupport software for desktop support has file transfer and of course computer remote control built into the system. It also has remote control capabilities to allow full access and remote control for support over the web.

Advantages of Software for Desktop Support over the Web

desktop or server support software can be localized or over the Internet. As is the case of software for desktop support over the web, connections of course have to initiate on a local remote network prior to exiting the local network and going over the web to reach their destination which commonly is the technical support team looking to connect and remote control the computer through the web. Examples of software that help achieve remote control are HP ILO and Dell iDRAC technologies. Dell DRAC and HP ILO technologies provide remote control connections localized to the server source however just as software for desktop support through the web achieves internet access so do these remote control technologies provided by Dell and HP support. Remote control software as with any other application has to travers the local network and with a defined gateway can reach the internet from which they are routed to the final destination computer often operated by tech support. Once the packet reach the support technician they are able to remote computer the server or desktop through the web over the internet. so the major advantage of software for desktop support over the web is the implicit access for screen sharing with having to be at the same location at the PC computer desktop or server that is requiring support.

Software for desktop support Over the web for Internet based support is Critical for Efficiency

A case can be made as to weather it is critical to have software for desktop support over the web available to end-users at all times. This is by far a question that can be determined by an organizations SLA agreements set forth by the two parties prior to initiating connections. 4RemoteSupport is an "always on" support software service. 4RemoteSupport.com does not regulate the times in software for desktop support over the web is available. The web site from which to initiate desktop support connection is available 24x7 and can be regulated by the support staff that uses our service for providing desktop support through the web and over the web. 4RemoteSupport support software capabilities include:

  • Software for web based computer support.
  • Web based desktop support software.
  • Web based pc support software.
  • Web based computer support software.
  • Online desktop remote control.
  • Online PC remote control.
  • Online computer remote control.

Remote Support Software

Comparing remote support software opens a view into what these applications for remote assistance can accomplish. 4RemoteSupport remote support software, provides desktop remote control, PC remote control, computer remote control through web access. This type of support is so very important it needs to be examined closer to see how the various methods for remote control access of computer desktop PC systems and servers accomplish this task. For web based remote support software, the user most often goes to a web site to initiate the download of a small component. Often this is a plug-in to a browser but recently, the download is not a component to be added to the web browser. This methods works well but with the three major browsers for web based support software being Google Chrome, Microsoft Internet Explorer, and Mozilla Firefox updating their web browser software so often, it hampers the functionality of web based remote support software. The user is also often required to generate a remote support code. Tis remote support code is a number and sometimes letters that a re randomly generated acting a secure key for the connection. After the user generated the remote remote code they give it to the technical support agent who uses on their side of connection to establish a connection. All of the following use this type of code generation:

  • Web based Desktop Remote Support Software
  • Web based Computer Support Software
  • Web based PC remote support software
  • Desktop Remote Support Software
  • Computer Remote Support Software
  • PC Remote Support Software
  • Web based Remote Support Software

All of the above listed and highlights variations of support software, both online and web based, that  establish remote desktop connections between computers through the web. The web provides the perfect network for connecting two end-points. The web has enabled remote desktop access and remote control of computer desktops and PC systems for faster technical support and service. Computer repairs can be done remotely where once they required on-site or even the computer owner to bring their computer to a repair shop. The web, through web based support software, has increased the ability and reach of computer support departments and technical support organizations. Not only has the distance between computer help and the users who require it increased but also the speed in which the repair or service can be accomplished. Remote support software and all its variations of remote desktop control services and applications through the web has remarkably altered the way computer technical support and assistance is accomplished.

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