Online Remote Support software for PC computers, desktops, servers and other devices such as mobile tablets and laptops. The are may solutions for software or utilities that gives technicians, engineers, and software developers the ability to remotely access desktops and servers for support. Some of these solutions are very expensive and easily reach 5 figures for a coupled of licenses. Don't pay per usage costs or thousands of dollars per license or seat. You or your staff can deliver help desk web based remote access support to customers or employees via screen sharing and easily resolve issues over the web. We have a free trial available. There's no need to buy licenses for every computer that needs to be supported or even for computers your supporting from. Our remote support solution gives you the too you need to support all of your users, even if there are hundreds of them, with one flat rate.
|Support computers anywhere over the Internet. 4remotesupport.com is an affordable, cost effective remote support solution. Remote desktop support anyone can use, anywhere. Compare cost and value with others, we have, it can pay for itself in within days. Providing web-based remote PC support doesn't have to accompanied by high costs. Affordably have a remote assistance software tool at an affordable rate. There a millions of computer desktop users and users of other portable devices such as laptops, tablets, smartphones. All these devices connect to the Internet and all these user devices need technical support. The average computer or other mobile user have become much more tech-savvy and often they are able to work their issues out and solve the problem they have with support. However, with such a vast increase of online users and their consumer and business class applications, the need for supporting users remotely has increased.||In less than a minute have virtually any end users desktop remotely accessed and within your control to fix problems fast. Stop wasting time driving to a customers office to made a configuration change on a computer or fix a minor problem. A technician doesn't have to drive or spend hours on the phone talking desktop users through fixing common problems. Online computer remote support software that has no strings attached. You don't get surprised by additional bandwidth charges or license fees tacked on just because. Even support is included with the price. Part of the battler of supporting users is getting to the system that needs attention. Well, our system provides a web-based tool that allows remote tech support over the web. Reach any computer online over the internet.|
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WWith so many vendors of remote control software for web-based remote desktop support, there is much competition/a> within the industry to provide features that technicians can use while troubleshooting computer problems. While using web-based remote desktop support, one of the most useful tools that all support groups are looking for is the ability to provide remote pc control support/a> over the internet. Web-based remote desktop support allows for this type of off-site and online support through the web. Web-based remote desktop support helps information technology departments and technology integrators like VoIP (Voice over IP) integrators, server solutions integrators, database analysts, web developers, graphic artists and many other technology orientated organizations both enterprise level or small partnership and sole proprietor companies. One of the wake up calls many of these supporting/a> entities realize or face is the high price tag that's associated with the purchase of remote tech-support software systems. Web based remote desktop support not only helps these organizations and support groups assist their local clients but gives them a method and tool or utility for computer and systems support for a global reach - even Canada. Canadian technology groups also benefit from the fast problem resolution capabilities of web-based remote desktop support.
No matter how large or small the company that needs to provide remote PC control support to clients or company staff remote desktop end-users there is an over whelming need to provide desktop support remotely through the internet. It's apparent in today's economy that web-based remote desktop support permits faster problem resolution maintains good customer relationships, return desktop support customers and an increase in referred clients that also need that fast support that you can provide by remote accessing their computer desktops, servers and other networking devices and hosts through the web to provide efficient and reliable support that matches computer support by on-site technicians.
Remote desktop support gives technicians the tools for remote desktop support on the web through remote pc control software that downloads to the client computers. When the pc remote control software downloads and runs, it can be in the form of an active-x control distributed through the browser, a java applet can be run from a browser or an .msi installer package. Let's not forget, there could be a combination of these different methods to distribute and execute remote pc control software for remote desktop support. When providers on online remote desktop support software claim that all the client needs is a browser and they could connect to the remote computers they are exaggerating. Internet Explorer and Firefox browsers don't have the capability for remote desktop support automatically built into them. They need to have a managed add-on installed or as mentioned, a program or installer downloaded that executes on the remote desktop client computer system for web-based remote desktop support
Online Desktop Support Software
Online desktop support software is a prominent and effective method for remotely accessing and controlling computer desktops across the web. With such an enormous amount of software applications and hardware available from numerous manufactures and developers, there is a greater need for online desktop support software. Online desktop support software is software and service provided by 4RemoteSupport worldwide. Our services is available through-out the world. Online desktop support software is accessed by tech-support personnel and engineering staff online via our web-site. Online desktop support software contributes to a vast majority of support incidence. The software and online service si a catalyst for increasing response times and problem resolution. Online desktop support software is available for technical support staff to provide remote support through the web. The application and service include a small downloadable app for remote controlling remote desktops and computers through the web. Online desktop support software enables fast access and remote PC control of computers through the web. Online desktop support software used for remote support also includes live chat and file transfer. Remote support with file transfer features transferring files in either direction. The remote computer that is being controlled remotely can have files sent to it and file can be copies or moved from the remote computer to the computer that is viewing the session. Online desktop support software includes a re-connection feature. During a remote support software session the technical support staff member may be remote controlling the remote desktop and during which time the remote network has issues. With automatic reconnection, the remote desktop computer reconnects to the technical support person and they have regained remote control of the remote desktop. Remote controlling PC desktops , servers and other computers such as servers is a primary goal and feature of the service and application for remote support. Online desktop remote support includes online chat. Chat is also available through connections to the web site .the Supporting engineer can chat through standard html code with the remote user. The online chat code is also available to be placed on personal or corporate web sites. our online web-site and their users or clients also connect with a browser to the web-site to initiate a desktop support session through a network connection over the Internet. The Internet makes world-wide access to software for remote desktop support convenient and reliable. In the past, computer support through the web meant working with dial-modems or slow T1 or DSL connections. Online desktop support has increased in flexibility and reliability because of increased bandwidth and more reliable connections. Online desktop support software is a tool most commonly used for providing remote assistance to computer desktop PC system users across the web. Over the web support is most commonly accompanied by full remote control desktop access.
useful features include
Screen-sharing with Online desktop support software provides the technical support agent the opportunity to not only interact and remote control the desktop over the network or Internet but also allows the remote computer user to interact with the same desktop connection and session. This is in contrast to Microsoft's RDP RDC desktop sharing. Based on Microsoft Terminal Server, the session is not shared with RDP. The remote desktop is remote controlled and Microsoft RDP RDC remote desktop connection is very fast. It is probably one of the fastest protocols for computer remote control but its drawback is that the remote user cannot share the the keyboard mouse and screen with the support agent. The support agent once connected has complete control .
Software for Desktop Support on the web
It is generally accepted that the web has provided many advantages for both distribution of software applications and updates. What the web has also created is a world-wide network. A network that spans the entire globe and although many have taken advantage of this many still have not. The Internet is a web of networks and desktop and many other devices connect to it for bot work and for casual Internet browsing. What the web also has generated is a larger volume and of computers and Internet enabled mobile devices. From computer PCs, desktop, Apple mac computers, and more recent smartphones and other portable mobile devices, all connect to the Internet for exchanging information through the vast web of networks. This has created a larger need and demand for computer desktop support. The web has also created a mechanism for accessing all these devices and with development of software application for supporting all these divers devices. Software for desktop support on the web is no different than it's counterpart applications it has been designed to repair and fix. Software for desktop support on the web is software for connecting to a wide range of Internet enabled devices for providing technical support globally. Global access of computers using Software for desktop support on the web inherently integrates remote control of desktops, remote control of computers, remote control of laptops, smartphones and other devices. Software for desktop support on the web is the application that helps keep the applications and the users of the apps and devices working. whether Internet access for business or for casual surfing or access social sites, software for desktop support on the web is required to maintain connectivity and access by permitting access through the web.
Online Remote Support Software
Remote support software by 4RemoteSupport has some wonderful features that have been proven effective in remote control desktop support. The most pronounced features that has withstood the test of support encounters has been the remote control feature. Invariably without remote control remote support through the web would have been difficult. Although there exists applications bot installable on the desktop and also through the web in online accessible format, remote support software can have those features and more. Some of the features found in remote support software on the web that do not contain remote desktop control aspects are those online application such as online live chat software. this form of remote remote is singular in purpose and nature. Remote support apps that enable live chat can be installable applications for Apple mac and PC based computers. Apple mac or PC based desktops can have a component of remote support software installed them that hook into a web site for access and status updates. This type of support is very effective and prevalent on web site across the internet. 4RemoteSupport support has both live chat support features for real time communication between support agent and the remote client across the Internet. 4RemoteSupprot remote support software includes however desktop remote control, computer remote control, and PC remote control mechanisms and supporting software components. These software support components permit the use of the online application for remote support for bot live communication such and real-time chat and also for remote support through desktop remote control screen-sharing through the web. Remote assistance can be provided in several ways. The method of remote support is indigenous to the type of product a web site provides or services the web site promotes and distributes. Some of the functions of 4RemoteSupport remote support software not only include online remote desktop control through the web, online remote computer control through the web, and remote PC control through the web, but also the capability for logging connections and also re-connection capabilities. Remote Support software reconnection capabilities are effective for reliable, enduring remote support sessions. Moreover, the features that best suite the needs of technical support and remote assistance require web based capabilities. Those important elements of remote support software depend on :
Components for 4RemoteSupport remote support software inherit the functional properties of web based connections. These web based connections between communicating computer systems across the web determine the level of support that can be achieved. The value of remote support software is determined by the amount of time saved by not having to complete support requests with localized onsite support visits. The software with remote control makes the progress of supporting clients over the web with the least amount of time possible because of the following properties:
The relationship between these properties is mutually dependent. Although the purpose can differ between remote control and remote support applications regardless if access through online mechanisms or local installed software components, they can be independent. One of the critically important characteristics of remote control software is its effectiveness as a tool for customer support. The users experience is important. The user experience when receiving support from a managed services or internal information technology department is important when weighing the cost versus benefits of remote support software. Remote control software for desktop support is especially important when considering service level agreements. Also equally important is the time from ticket creation to resolution. Remote controlling desktop computer using 4RemoteSupport remote computer control software enables fast access to remote client computers. The connection facilitates and maintains full remote control of the console similar to well know remote control solutions such as HP iLO and Dell DRAC. HP iLO provides superb access to servers on internal network as does Dell's DRAC solutions. Both of these provide remote control sessions and connection. Multi-user or sharing of sessions are enabled in iLO just as 4RemoteSupport's solution for control remote control of servers and desktops. HP iLO and Dell DRAC however is available on servers platforms only. On the desktop computer and average user PC level, remote control of the console is available in mostly third party applications. Third party remote desktop computer control software is available in many options and levels. Form enterprise level appliance based solutions to ad-hoc screen-sharing online conferencing solutions. Other service are singular and vertical in their service offering. The basic demand for remote desktop control through the web for providing support has a simple common requirement. That requirement is remote control, screen-sharing remote control control for providing basic remote control assistance to remote and local users.