Quick, reliable, online Remote Support software solution for remote access computer assistance and support on the web. PC remote access support means your professional services staff and help desk department or company can provide assistance to desktop user throughout the company network and even through software VPN tunnels without having to go to the computer they are working on. Provide your IT support staff, helpdesk, reseller support group, value added reseller (VAR), with a web based help desk desktop remote support solution for pc remote control support on the web for customers or employees via remote pc control access and more easily and effectively resolve PC issues, and support applications, online over the WAN, LAN and Internet . Remotely control an unlimited number of remote desktop computers. One low flat rate. 10 day Free Trial!
Compare and review pc remote access solutions and services, both host or standalone applications, you will see that they all have a common thread in their makeup and solution for pc remote access and pc remote control support software. They start with a program on the technician side that's usually referenced as the viewer. then the remote desktop clients will have a component that runs through the browser as an active-x add-on or as a java applet (which requires a java virtual machine to be installed) or the remote desktop client will have a client standalone executable that runs on the remote desktop computer for providing online remote pc access tot he technician.
Normally the program or browser control will start a session with either a hosted services server or a connection right back to the technician's comp0ter to communicate directly with the remote desktop connection viewer through the internet from anywhere in the world.
Online software for remote access & on demand PC remote control support.
Introduced in the 1990s (around '97,'98), remote computer support has become one of the most useful support tools for computer user and IT departments to come out of the field of computing technology. Computers and desktop remote control have assisted end users in the home, business and government sects of society in performing all kinds of tasks, such as word processing and financial planning, more efficiently. Users can accomplish many of these online remote computer access functions more readily by enlisting the infinite on demand remote support services provided on the Internet.
Listed below are links to sites that provide a broad range of pc remote control information on online remote PC computer support and the Internet. The remote computer needs remote desktop support and the best is pc remote control support provided by desktop screen sharing solution from 4remotesupport.com. Remote support software for on-demand remote control support. The number of site that offer remote support products is large but we feel that we have a pc remote support solution product that's well inside the budget of many supporting organizations and even consultants. We've done this deliberately as many providers of Over the internet remote control solutions charge too much for their services. Our support service will result in greater efficiency and productivity. Wasted time is changed to productive support time as the need to travel or spend needless hours on the phone trying to work out a problem or solution is saved by just getting access to the remote desktop and helping the end-user quicker so the IT tech is able to get to the next problem. Downtime is minimized and staffing costs are reduced.
Support computers anywhere over the Internet. Your users can be located anywhere around the globe and connected be any means, ISDN, Dial-up, DSL or other broadband technology to get remote support. 4remotesupport.com is an affordable, cost effective on-demand remote support solution. Compare cost and value with others, we have, it can pay for itself in within days.
In less than a minute you could access and have virtually any end users desktop within your control to fix the problem fast. No more driving to or spending hours on the phone talking an average computer user through fixing common problems.
Remotely supporting desktop pc computers and their users anywhere in the world can be achieved using on-demand pc remote control software over the web. Computer software has become and continues to be ever more complicated and thus requires more attention than in the past. As the software increases in features the coding is more advanced which creates a more user friendly experience but with this advancement come more difficult problems to overcome if things are not working the way they should. In the past, many problems were solved using memory management techniques, this is of course long ago as many support professionals no don't even know what himem.sys was and the science involved in using it right. PC Anywhere (Symantec's PCAnywhere) was and is still is one the most well known and widely used programs for remote pc control. It did well for many years, even during the very early years of the internet's popularity and growth. It's limits were the boundaries of the corporate or enterprise network. One of the things that were discovered is the need to remotely control computer workstations and PC desktops through wide area networks and VPNs, And the of course the internet. This is the point where LAN based computer remote support software and pc and desktop remote control and remote access programs were having difficulty making the transition from a LAN based remote PC control and support application to one that can adapt and perform well through other unknown networks and distances.
The applications users use to perform everyday job functions has advance so has the techniques used to support the software and the hardware in comes cases and of course the use behind the keyboard. Online remote pc control includes supporting computers and desktops has also advanced. Remotely accessing and controlling computers is now the default method for many support people to get to computers quickly to resolve a problem. PC remote control over the web is a proven technique or tool for access to pc desktops to support. The user could be anywhere in the world and could get tech support within minutes to resolve program or configuration issues.
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Supporting computers over the internet doesn't have to cost an arm and a leg. Remote support software for computer remote cotnrol acccess for remote support can be affordable.
Provide remote support to your end-users no matter where they are without breaking a budget. We can set you up with a remote support software account that has everything you need to provide computer support on the web. Connect and access as many desktop as you need to with additional charges or fees. In fact with our remote support software solution you can provide support to an absolutely unlimited number of desktop computers or servers over the internet with any additional charges or penalties.
Remotely access desktop computers over the internet is easy and affordable. Our web-based system allows technicians to remotely access and have complete control of desktops that are online and can be anywhere in the world. Even if they have dial-up access to the internet, frame-relay, leased line, ISDN. It doesn't matter, the result is the same. The remote computer is accessed over the internet with our web-based remote support solution in seconds or minutes depending on connection speed. Our online web-based, Internet-based pc remote support solution includes file transfer but that doesn't slow down the connection. It's quick and there no additional costs for bandwidth or minutes used like some other providers of offering comparable desktop remote support solution. The system allows for for file transfer both from your system to the remote computer and the other way too - from the remote computer to yours.
Software for remote desktop support has changed the way the industry is providing support to customers and end-users for remote desktop, remote computer and remote pc support. Technicians and help-desk can connect to computers located anywhere in the world and not even be behind a corporate network. With the use of broadband wireless access also growing, there are more people who are traveling with their own internet access method rather than relying on wireless AP hotspots to get internet access from. Software for remote desktop support works well with wireless (WAP, AP) access nicely, but their are times that a person who is traveling on business needs to get remote access to their remote computer or some files located on the corporate network to make a change or to assist someone else in their task or proposal. Wireless broadband like the service provided by verizon, sprint, cingular, ATT, have given remote desktop users a means to access their files and remote desktop computers or server from almost anywhere they can get a cell reception from.
There are other ways such as terminal server but having the ability to connect in directly without a wireless hotspot is great. This is an important note for technicians or other people and professionals that have to support both the users who are traveling or are the ones who are traveling with their computers. Software for remote desktop support still does unfortunately need a connection to the internet to function. So a technician can be any where and still provide remote desktop support with desktop remote support software or Software for remote desktop support. the software will allow the tech or support professional or application specialist to connect to the their remote desktop users through the web and give them remote assistance and remote access assistance and technical support with having to leave their location or having to come back top the office first. Software for remote desktop support , desktop remote support software provides an effective mechanism and tool to access computer desktops remotely through the internet, over the web, on the web, or web-based. The only pre-requisite is that the technical support person and the remote user who needs computer assistance is connected to the internet and is online.
Desktop support software is one of the fastest ways to provide remote access and remote assistance support to remote end-users or computer desktop user that may be working from home or are on he road to a sales meeting or presentation of a new product. They have their computer and may be working from the airport or from the hotel room on their projects and or checking email on their computers if they don't have blackberry, RIM, PDA devices. (Blackberry RIM devices are great for email )
Desktop support software can help if the remote desktop user needs help and the best thing to do is to get them the support they need quickly and without having to go to the location yourself or having them wait until they return to the office to fix their problem or even worse to just show them how an application works. They may need to add an additional component to an application they already have installed on their computer they just need helps using the computer or need a basic question answered. Desktop support software that allows connections through the Internet or via the web as in web-based or internet-based online is useful software that will allow trivial problems that could take just second for the tech support person to resolve but because the user is located in another country or state they would have to provide the remote support they needed over the phone and that would just not work effectively for the remote desktop user. Desktop support software eases the pain of support computers through the web or online or on the web. One the web computer remote support is desktop support software that enables a support person or help-desk staff team member assist (remotely assist) remote desktop user on the web.
Remote access and computer remote control is the leading method for providing web based help desk and computer remote support to customers and clients connected over the Internet. The reason for is vast use and proliferation is that remote access and computer remote control users know that getting to the desktop or server related problem should not be a time consuming task. The task of troubleshooting or changing a software setting or transfer of files from a computer to another should be fast and efficient. Although Microsoft RDP is a useful tool for remote desktop access, for support it's difficult to use as much on the desktop level since the desktop screen is shown to the remote client when connected to the remote host computer.
Remote Desktop Control on the Web can help smaller companies compete by allowing fewer support staff members or application specialist or product specialists to access more remote desktops by not having to be onsite. Remote Desktop Control on the Web enables the support people to perform the tasks as there once was a need to always be onsite and although dial-up access provided a solution for the support teams to get access to remote systems, the technology advanced usch that broadband access took over. So
remote support has increased efficiency in technical support. Technician remote desktop control tools are often incorporated into well known applications that are also adding conferencing and collaboration features. One of those programs made by adobe ir adobe acrobat. They have added conferencing capabilities into their software and this feature is a wonderful tool for those who are working on a project and are geographically dispersed. It enabled users at different desktops and in different locations to support each other and still work remotely. Remote support features and application add-ons are also included in programs such as Skype. This communication application has included remote support into their famous voice-over-ip solution and although the goal of their flagship isn't remote support, it was added as an additional feature for their users to use as desktop remote support tool and into their application. The users of their software can now remotely assist each other and why not, they are already connected for the VoIP call anyway. Why not add screen sharing technology via remote support and computer remote access.
Software for remote computer support
There is a need for supportting not nly computers and server but also other devices. Devices such as smartphones have increased in complexity and capabilities. Also the network speeds that smartphones , tablets, iPads, iPhones Android devies have increased tremndously. Support of these and all other devices has often become a necessity. Although the manufactures and designers of smarphones, android devices, iPads and iPhones have designed the user interface to that avergae users of these technologies can change settings. within a minute or two for example, a user can add a Microsoft Exchange account to their iPhone or Android enabled devicdes.
There are occasions, although they are few, that software for remote computer suport can play a role in supporting the users of these smart devices. It is times where a user is confused or is very technologically challenged. In such case remote access of the devices is the best way to solve the issues especially when the user is not loca lto the tech support team.
Remote Support Software
Remote Support Software Improves Customer Relationships
With so many organizations having converted from maintaining their own internal IT staff to outsourcing their IT department, usually by contracting a managed services company, the scale or measuring stick for for the results of this conversion is uptime and problem resolution timeliness. Remote support software by design is aligned with these needs. Whether it is a project or day-to-day problem solving and software configuration and maintenance, remote support software fills the gap between a problem and a solution. Remote support software enables faster turn-around times from the when a support incident is first introduced to the organization responsible for maintaining Information Technology hardware and software to the time the problem is resolved. Online remote support software from 4RemoteSupport.com achieves this by permitting access to internal systems from the outside over the Internet with remote control software for support. 4RemoteSupport provides remote support software on an International global scale, any language or region has access to their online web based remote support software to provide technical support to clients. Through a web browser a connection can be initiated for computer remote support. The result is improved customer relationships through the use of remote support software provided by 4RemoteSupport. There are several main categories of end-user devices and hardware that remote support software targets. Although the presents in terms of number is being challenged only by smartphones, their demand and primary use is still for office use and for productivity. In this area, the mainstay of the computing hardware is still the computer, PC, desktop, and laptop. This fact does not seem likely to change although the addition of other devices such as tablets and is on the rise for mostly the convenience of mobility. Remote support software is used for those online devices as well which just adds to the need of more remote support. Again, remote support software assists in helping achieve improved customer relationships by keeping mobile devices such as tablets working by applying support software to another point of problems for the end-user.
Leveraging Remote Support Software for Common Goals.
The most common goal or task of remote support software is to provide a tool for tech-support to assist remote clients and end-users online through the web. The local area network is also used for the remote desktop connection. The technical support staff is not required to be off-site in another location but most certainly this is the most common method for remote desktop connections. The main goals are:
PC Remote Support
Since the inception of the PC computer, there's been a need for PC remote support. Remote support software answers the demand for PC remote support is it's the most fundamental requirement of a PC computer beside the basics to make it functional at all such as power, monitor, keyboard, and lets not forget operating system. Operating systems are one of the most needy requiring attention form help-desks and tech-support. There are the cases where a company has a group of several to many users that have the same desktop that really does not change much or require updates. In such cases the desktop client computer is considered static and does not need as much attention. There is the polar opposite in which the company or organization, which could be just a single or few departments, or a the entire company that needs to continuously update their productivity software applications or keep their operating systems up to date. In terms of support and critical updates, we are all well aware that running updates on a system does carry risk in that the update can accidentally break an application. Although this scenario has decreased greatly of the past decade the potential still exists. PC remote support first included as operating system tools that enabled the disks to be checked as an example for block or cluster errors, also memory diagnostic and configuration tests could be run. Many BIOS manufacturers still include diagnostics within the BIOS firmware to test memory and drives for errors. SMART technology also can alert tech-support of potential failures using a deterministic technology. As a result of these built-in diagnostic and support features, better faster performing system as a direct benefit of using PC remote support for remote support software. This leads to the next complimentary form of desktop support, the applications the users require to perform their jobs and tasks. Without user applications, the PC is basically a large expensive calculator, We don't need large calculators made from a PC as our smartphones have calculators and are much smaller than a PC computer. Anyway, the PC has user productivity applications installed and configured for users to perform their jobs. These installed applications come with a certain need for attention and maintenance themselves. The applications often need updating and many apps are customizable to a user's preferences. These and many more maintenance issues can be addressed by software for remote support. Online PC remote support provides the means for access and remote PC control. With PC Remote support, the user can have their software tweaked, updated, upgraded, or set with preferences of their choosing.
Solving Application issues with PC Remote Support
Application issues can be solved remotely with PC Remote Support online. Random issues occur with applications unexpectedly. When those issues interfere with one, two, three, or more people then progress towards completing their tasks are hindered. Delays can occur in projects they are working on, they may not be able to complete their tasks on-time and can be costly to the organizations. Applications not functioning correctly on a PC requires online PC remote support to help establish a cause and remedy to the problem.
Desktop Remote Support
Remote support software with remote PC control enables desktop remote support to modify and set user application preferences. User application preferences are just one aspect and detail of problems associated with a desktop computer which can be resolved with desktop remote support. Desktop remote support is preferable to on-site field service for resolving software issues. Software applications have in many cases such as with Microsoft Office suite including Microsoft Word, Excel , PowerPoint, and especially Outlook for email have many more features with more features with each release. The complexity of the software has increased but also has the available help for desktop users. Online help is better than it has been and improving with every release as well. User can get context sensitive help in many applications which helps reduce the level of frustration and the time used to complete a task. Online desktop remote support on the web can aid in helping the remote users find the option of feature they are looking for within an app and also how to use it. With web based online desktop remote support software a support person can connect through the web online to show a user how a feature works. The user connects to the our web server and enters a support code to initiate the connection. The tech-support side of 4RemoteSupport consists of the tech-support person connecting to the web site, logging in and starting their desktop remote support viewer software. The desktop remote support software is ready for connections from the remote user. The technician then has remote control of the desktop and can then assist and teach/train the remote desktop user. Online desktop remote support software provides the average user with support minutes away when in actuality, tech-support can be many miles away from where they are located.
Desktop Remote Support and Problem Solving Online
Solving desktop problems online is the justification for procuring online desktop remote support software. Desktop remote support is remote support software for connecting to and remotely controlling desktops through the web on the Internet or on a local network. Online desktop remote support aids in problem solving not merely because tech-support has access to the desktop with the issue, but because that access can be achieved in less time.
Computer Remote Support
Remote support software enables Tech-support to access computers in distant or remote office locations. Tech-support can be miles away because the method of support is online through the web. Internet-based computer remote support provides end-users with various device types from tablets, laptops, computers, desktop , etc. to have access to support online. The support is through the web via computer remote support but it is not limited to the web only. Although many companies have switched from having their own internal IT staff to outsourcing the support to companies like managed services companies, support can be on the local network too and not required to be on the web. Computer remote support on the web is ideal for organizations that not only have a large centrally located staff but certainly for those that have members that are distributed in many geographic locations. 4RemoteSupport in an online service that enables tech-support to reach their customer and clients online from the web, internal networks, and through the Internet. Online computer remote support is not only a means to access a remote computer but also provides the resources necessary as in supported features to do the same if not more than the on-site technical support staff. An example of this is when support is provided on-site. the tech-support person is susceptible to interruptions form other users in the area. Another example of how computer remote support form the web affords tech-support staff a more suitable immediate environment is that when they are remotely connected into the online computer desktop, laptop, tablet, or other mobile devices, they have the all the tools and utilities local to them. This may seem like a problem or a weak point but it is not because of the file transfer feature. Say they need a tool to analyze a file for corruption, they can merely transfer it from their computer or their network share to the remote computer through the web.