There are many applications available for computer remote control on the web. Some well known and others not so well known. Remote computer control for support over the web is a growing support industry. The indisputable complexity surrounding technology and the computer desktop has spawned a market to combat the support costs for said equipment and technologies. Business demands are also at the core of market growth in efforts to keep costs of support down. To service remote customers quicker, the solution is to have remote support software reaches out farther and faster than any person could travel. Using the internet as the backbone instead of a traditional transportation, computer access desktops across the globe is possible within minutes.
Software for remote computer control online has several distinct flavors. There are remote support solutions to compare and choose from. The most expensive solutions are those that don't require any configuration of firewalls or routers before a technician can support remote users with remote control software. Then there are tools or utilities for support that require forwarding of ports on the remote side of the connection such as Microsoft's RDP. Yet there is another that only requires configuration on the supporting side and not on the remote side at all.
Within this last group of support tools there are several varieties. Most all of them offer online remote access control of computers over the web and some are more web-based than others. What this means is although they will all use the internet as the transport medium of the remote computer's desktop, mouse and keyboard movements, their original design was for local area networks. They are usually programs with a fixed configuration of what user or computers can connect to them for remote control and which cannot.
A more web-based solution for desktop remote support will be in the form of a system that will be able to allow downloads of remote control software on-demand that can be configured dynamically and works through firewalls and routers. The very nicest feature of a web based solution is that the software can be delivered anywhere. The computer user that needs assistance just has to have a live computer connection. The better of the web-based application for access and support are the type that aren't static in their configuration. Many of these applications are more closely related to tools or utilities. They can't be changed by the user themselves and often require that assistance of the organization or company that originally sold to make the change to the program. This also usually comes with an additional expense.
Software to remotely assist users over the web is an essential part of any consultant firm or organization which has a function or role of maintaining desktop uptime, functionality and productivity. Remote assistance is mostly obtained in the form of remote assistance software that at it's core has an on-demand remote access mechanism and a tool or program that provides the remote control.
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|4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband Internet access is acceptable for remote support connections. The remote user only needs a web browser to initiate a desktop connection Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access. Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software. Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.|