Remote Support Software http://www.4remotesupport.com/ PC Remote Control Software for Online Computer Desktop Remote Control Access for Support on Demand over the Internet. en-us http://www.4remotesupport.com/rss.xml PC remote control Remote Computer Support Software - For Online PC Remote Control Support. We provide as a service online remote computer support software that's web based for on demand desktop remote control access for remote support online over the Internet. Lets you provide online PC remote support software to quickly deliver desktop remote control support to end-users anywhere on the Internet, your LAN, WAN, or VPN. A single account permits on demand web-based remote access for remote PC support of an unlimited number of computer system, including multiple computers at the same time. Desktop Remote Control Support Software: Support computers remotely anywhere over the Internet. 4remotesupport.com is an affordable, cost effective desktop remote access and computer remote control support software solution. Compare cost and value with others, it can pay for itself in days. There's no hardware to buy, no software to install or maintain, and no web site URLs to keep updating. PC Remote Control Software for Support: In less than a minute, access and remote control virtually any end user's desktop anywhere to fix problems remotely via online desktop remote control PC support software. With web based on demand remote pc support, there's no need to drive to or spend hours on the phone talking users through troubleshooting. Computer support technicians can remotely support computer users more quickly making them more productive. Cost Saving Features and Benefits: Provide on demand remote tech support to employees or customers quickly to save time and money. Get remote computer access and remote control of PC computer quickly online over the LAN, WAN, and through the Internet. Remote PC support software requires no installation programs or client software configurations. The remote control software just download and runs. It's preconfigured to connect to you and your Viewer. Great solution for computer support professionals who need to remotely access and support end-users. Remote support end users on the office LAN or WAN if your company has multiple connected offices. Support users remotely who work from home or small satellite offices and connect to the office via VPNs. The online pc remote control software works over the internet through firewalls. http://www.4remotesupport.com/ Remote Computer Support Remote Support end-users computers over the Internet with PC Remote control desktop support software. Use Computer remote control access for online PC Desktop remote support on demand over the internet. Web-based remote-control PC desktop remote computer support. Free 30 day evaluation that require a credit card to sign-up. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_about.html Mon, 23 Jan 2006 06:23:58 GMT Remote Control PC Support Software - Setup Info. Software for PC Remote Control For On Demand Desktop Support Online. Remote Support Setup FAQs Since just about all of our customers are also IT people, everything written will be assuming you, as the reader, has some working knowledge of networking, security, computer applications. Setup Tips and Reminders Your end-users connect to YOU when they login. They login with your email address on our homepage and no password. If you prefer, there's a login link you could send them via email or it can be placed on your web site as some of our customers have done. In the future there'll be a link to email right from your profile page but for now you need to use your email program. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_login.html Login 4 remote support A simple setup is required mostly for supporting computers over the Internet. For LAN support your ready to go right away as long as the desktops meet the requirement of Java VM needing to be present and functioning properly. Since your probably an IT person, you'll most likely understand the basic setup requirements and that implementing them needs to be done just once. If your network conditions change you could modify your profile's IP configuration to match. Changes are done freely from your profile page at no additional cost. Other providers of remote support software and services charge to make changes for you. Over The Internet Remote Support : If you are remotely supporting desktops over the Internet, set the IP address in your profile to the public address of your network. In most cases, as you know, this is the address of your Internet router or firewall. Then just set a simple TCP port forward/port translation on your gateway router or firewall to your computer. You do not have to make any changes to the remote customer's or end-user's equipment - only yours and just once. The default port in your profile works fine and you could change it anything you like. The IP address and port number are used by your end-user's software when they login to get support from you. Remember, their computer to connect to you. Once the above is set, start your Viewer and run the port tester and get a successful result. At this point your good to go for Internet support. On The LAN and Private WAN Remote Support: If you're supporting users on your LAN. Configure your profile with the IP address of your computer system from which you'll be doing support from. This IP address is normally a private address subnet for your LAN (e.g.. 192.168.x.x,10.x.x.x,172.16.x.x through 172.31.x.x). Port forwarding doesn't play a role for LAN support since your on the same local network subnet. You could change your settings whenever you need to. We don't charge our customers because you've changed ISP and have a new IP network addresses or you support computers from another lcoation like a home office. You'll probably not change the port number often but if you do, just remember to restart your viewer if you make a port change since that will be the current port your end-user or customer will be trying to connect to. If your network public IP changes then you could configure a new IP address in your profile. Usually when changing ISPs you'll get a new public address assigned. Other remote support services charge for IP address change - we do not. http://www.4remotesupport.com/4content/4setup_info.html Sun, 09 April 2006 06:23:58 GMT Desktop Remote Control - How it Works. Desktop remote control software for remote PC support over the Internet. How our Remote Support Software Service Works We've made it simple, easy and fast to remote control desktop computer systems online over the web. With on demand pc remote control you could remotely support end-users, weather they're customers, fellow employees or friends and family quickly saving time and money. Get remote control of almost any PC quickly over the LAN, WAN, and the Internet without having to worry about getting through firewalls or routers. Your end user connects to you. Best of all, there's no elaborate installation programs, software configurations required, hardware to buy, or web site URLs to maintain. Get remote control of a target computer over the internet with just a few simple steps. NO CREDIT CARD REQUIRED FOR FREE TRIAL Login and start your pc remote support viewer if it's not already running on your computer from a previous remote control support session. Then, direct the end-user whom you'd like to support via remote control to open a browser and go to our homepage to login. Or, just email a remote support link. Your end-user logs in using your remote support login ID right from our homepage - no extra typing or thinking is required on their part to to get access to remote support from you. No password is required - just your email address is necessary for the end-user whom your trying to support remotely to login. Once logged in, they just click the remote support connect button. When clicked, remote control PC software downloads to their computer on-demand and connects to your viewer through their NAT router and/or firewall. No configuration is required on the remote end-user side what so ever. That's all there is to it. There's no configuring of software by the end-user at all - there's really nothing to think about. The client side software downloads with the configuration you preset in your profile page. See how easy the setup is and to modify if your network or requirements change. View a remote support software member's page screen shot. For no additional cost, added effort, or requirements, you could remote control and support several computer desktop systems at the same time. Within seconds after receiving a call for help, you could have their desktop displayed in your viewer and full remote control of their PC. Now you could solve the problem quickly without the hassle of trying to talk the remote computer user through the steps over the phone or the need to travel to the location they're in. Computer support professionals and network administrator can use our remote computer access service for single or multiple sites within their company. Support employees who work from home over the Internet using online PC remote control on demand. The service works over the internet from the web on demand through firewalls and routers. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_howitworks.html Mon, 23 Jan 2006 06:23:58 GMT For Remote Support - How our remote support software works. Remote computer control over the Internet. How our Remote Support Software Works We've made it simple, easy and fast to remote control desktop computer systems online over the web. With on demand PC remote control you could remotely support end-users, weather they're customers, fellow employees or friends and family quickly saving time and money. Get remote control of almost any PC quickly over the LAN, WAN, and the Internet without having to worry about getting through firewalls or routers. Your end user connects to you. Best of all, there's no elaborate installation programs, software configurations required, hardware to buy, or web site URLs to maintain.  Get remote control of a target computer over the internet with just a few simple steps. NO CREDIT CARD REQUIRED FOR FREE TRIAL You login and start your pc remote support Viewer if it's not already running on your computer from a previous remote control support session. Then, direct the end-user whom you'd like to support via remote control to open a browser and go to our homepage to login. Or, just email a remote support link. Your end-user logs in using your email address as the login ID. They login right on our homepage or you could email them a link. There's no extra thinking or typing required on the end-users part to get access to remote support from you. No password is required, only your remote support ID which is just your email address is necessary for the end-user whom your trying to support remotely to login. Once logged in, they just click the remote support connect button. When clicked, remote control PC software downloads to their computer on-demand and connects to your Viewer right through their NAT router and/or firewall. No configuration is required on the remote end-user side what so ever. ...that's it! There's no configuring of software by the end-user at all - there's really nothing to think about. The client side software downloads with the configuration you preset in your profile page. See how easy the setup is and to modify if your network or requirements change. View a remote support member's page screen shot. For no additional cost, added effort, or requirements, you could remote control and support several computer desktop systems at the same time. Within seconds after receiving a call for help, you could have their desktop displayed in your viewer and full remote control of the remote PC. Now you could solve the problem quickly without the hassle of trying to talk the remote computer user through the steps over the phone or the need to travel to the location they're in. Computer support professionals and network administrator can use our remote computer access service for single or multiple sites within their company. Support employees who work from home over the Internet using online PC remote control on demand. The service works over the internet from the web on demand through firewalls and routers. The service is free to try for 30 days with no obligation. Not even a credit card is required to try. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_howitworks.html Mon, 23 Jan 2006 06:23:58 GMT Computer Remote Control We offer an affordable service. See screen shots of what the end-users sees when they login for remote support from you on the internet. http://www.4remotesupport.com/4content/4remote_support_login_scrnshots.html Mon, 23 Jan 2006 06:23:58 GMT Remote Support Software Remote Support using Remote Control About 4 Remote Support 4remotesupport.com provides remote support software, accessible from the internet, for on demand desktop remote control support on the LAN, WAN and Internet through firewalls. We ourselves have worked many years in the IT technical support field and still do. We know and understand directly the benefits that online and on-demand remote support PC remote control software brings. We know your pain . . . we've been there too. Troubleshooting over the phone was just not the way to proceed and driving to a customer's site to cure relatively simple problems was very wasteful on multiple levels. There were many times the customer was simply hours away or in even worse cases, hundreds even thousands of miles away in other countries. Those were some very long troubleshooting over he phone sessions. We shopped around for online PC remote control support software solution and found the prices were just shocking. Some were charging one, two, even three thousand dollars annually for a single seat or license. Some vendors also charge for bandwidth usage as well. Since the boutique versions of on demand computer remote control support were so expensive, we went ahead and built our own online and on-demand desktop remote support software solution. We've made our solution for computer remote support available to all other technicians around the world. We've also made it affordable. Customer satisfaction increases tremendously when response times shorten and time required for problem resolution does as well. Fellow employees who were not in the technical field also benefited when we put together 4remotesupport.com and began using it to remotely support our own end-users. We still use our own service on our LAN, through our private WAN, VPN tunnels, and over the Internet. Other techs also found our remote support software invaluable since more veteran technicians were able to help "the new guys" when they got stuck on a problem out in the field. We know tech support and the technologies that company networks are built upon - we install and support software and hardware too. We have many many years of experience installing, configuring, and integrating all types of IT hardware and software from numerous vendors. We hope you take advantage of the 30 day evaluation to try our remote support service offering and find the service valuable and worth purchasing. There's no credit card required for evaluation http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_about.html Mon, 23 Jan 2006 06:23:58 GMT Remote Support

PC Remote Control

www.4remotesupport.com provides software for online remote PC control over the Internet for computer support. The software service is free to try for thirty (30) days. No credit card is required to try the service. The remote support software doesn't require a pre-installed client and is downloadable on demand http://www.4remotesupport.com/GOOGLE6086ea36e34775d4.html Mon, 23 Jan 2006 06:23:58 GMT Remote Computer Control Each account has a profile page built for it automatically. On this page the member could change the IP address to their network and the port address the software will use to deliver the desktop stream through. This configuration is required by the subscriber and generally needs to be done once. Most people who are looking for remote support software are IT professionals. http://www.4remotesupport.com/noexist_6086ea36e34775d4.html Mon, 23 Jan 2006 06:23:58 GMT PC Remote Control

Remote Control

They click the connect button for the remote support session to start. The connect page is also in place to confirm who they will be connecting to in case they have misspelled the email address (the id). Two IDs that are similar and an end-user misspelling the intended email address to login with may cause that user to connect to the wrong tech. One which they do not even know. this has never occurred and is a very remote possibility of ever happening but this little check has been put in place to help in preventing such an incident from occurring. http://www.4remotesupport.com/noexist_6086ea36e34775d4.html Mon, 23 Jan 2006 06:23:58 GMT Online PC Remote Support Software

Online pc remote support software

View end-user screen shots when they login for remote desktop support

A user logs in for remote support technical assistance right on the homepage. They use a login id provided by a 4RemoteSupport subscriber. Once they login they click on a connect button that is displayed on the next page after a successfull login. Once they click on that button, on-demand pc remote control software downloads to their computer. There is no further end-user interaction. The software is pre-configured and thus doesn't require the end-user to do anything further. The software downaload is quick and in second it connects back to the computer technical support person. The support person then has full remote control of the desktop. The images are captures of the remote control software downloading to the remote desktop computer. Then the final image show the remote desktop within the remote support person's viewer software. http://www.4remotesupport.com/4content/4remote_support_login_scrnshots.html Thur, 26 Jan 2006 06:23:58 GMT Remote desktop support software - Reselling Opportunity - Earn Income.

Remote Desktop Support Software - Reseller Opportunity.

Earn Some Income reselling Desktop Remote Support Software Service.

PC Remote Control Support Software Affiliate Program Information We have a special program for those looking to earn some additional income. Sell our online remote desktop support software service and we pay you. The program is quite simple and straight forward: Sell an account and earn $25.00 USD. For sales of accounts that are 10 or more for a single organization please email us for a special bonus compensation. For all affiliate or sales inquires, please email us at 4Support@4RemoteSupport.com Online remote desktop support accounts are purchased online in singular fashion. If your remote support purchase or sales requirements are for more than a single purchase at one time please email us requesting special pricing discounts. We will creates the accounts for you and povide a single price. Pricing discounts begin at 10 or more remote support accounts per organization. We hope you take part in this opportunity and look forward to your support and business partnership. http://www.4remotesupport.com/4serviceinfo/4content/4affiliate_pc_remote_support.html Thurs, 26 Jan 2006 06:23:58 GMT Online Remote Support Service Remote End-users's Web Site Screen Shots Updated Screen shots of remote user loggin in for remote support have been updated. http://www.4remotesupport.com/4content/4remote_support_login_scrnshots.html Sun, 05 Feb 2006 06:23:58 GMT On-demand Remote Support Software - Computer remote control on the web Our system is dynamic and a full service solution for on demand remote pc support. We don't just sell you a static executable compiled with a pre-defined IP address and port number. We designed our system to be a more robust online remote pc control and easily adjustable to meet your future network changes and remote support requirements. http://www.4remotesupport.com/4serviceinfo/4serviceinfo/4conten_blank/www.4remotesupport.com/index.html Sat, 04 Mar 2006 06:23:58 GMT On-demand Remote PC Control Service Now Includes Downloadable Executable Fast on-demand computer remote control software for web-based remote desktop support online just got even better.   We have just added an executable version of our on-demand remote support software. The program file is available for download from our customers account profile page. evaluation account holders also have access to the remote support software program. This remote support program removes the requirement of requireing as browser java plug-in installed on the remote desktop system. It's available for download from our customers profile page and, just as our automatic download enabled network configuration changes at no cost, so does our executable version. This service update also makes available other support tools like sending the remote support program via email. It also enables our customers to setup links on their own web-sites for their end-users and customers to download support software for on-demand pc remote control support on the web. We never charge for bandwidth usage, there's no hardware or specialized remote support servers to buy and maintain, and there's NO need to spend thousands of dollars per license or seat plus yearly software maintenance fees. Remote control and support multiple remote desktops on-demand simultaneously (at the same time). Try it free now! There's nothing to lose. http://www.4remotesupport.com/4content/remote-support-software-news.php Sun, 09 April 2006 06:23:58 GMT Remote Support Software Remote Support Software A common type of on-demand remote pc control support software packages would be the stand alone applications. These come in multiple flavors. One is a full blown application like the famous symantec software pc anywhere which I believe has been for many years one of the best remote desktop control products for the enterprise for decades. The other type is one which the technical peron looking to provide support has a piece of software installed on their system and their remote computer user downloads an executable that's pre-programmed with networking information to get to the tech support person's network and computer. The two software pieces then connect up to each other providing the tech support personnel with remote control of the far-end computer on the web. Some of these ask fo addition security information and yet others do not. The drawback to this type of softare is the fact that it's pre-programming is hard coded into the software. Usually the way to change it is to purchase another executable. A more dynamic approach is to have the technician run a peice of software on thier computer as before. It could even be a browser add-on like an active x control. The remote computer side could still be required to downalod software in the form of a java applet or an executable but with both of these methods have the network information required to connect back to the support engineer allow for change. It either can download with updated information or can fetch the information required each time. By doing so the information is updated an not static. this permits for a more dynamic and cost effective approach that addresses changes in ISPs or change of locations. The ultamate goal of remote control support of computers is to save time. In most cases, by saving time the cost of providing the service goes down. This tends to lead to more productivity from current staff thus decreasing the need to bring more technicians into the support group. With technology developing as fast as it does and just about all market segments moving and changing at speeds never before seen in the industrial history of the world the remote control approach lends to a faster more agile support work force. http://www.4remotesupport.com Sun, 09 April 2006 06:23:58 GMT Online PC Remote Support Software Online pc remote support software Todays computer support market demands faster technical support response times. With almost every aspect of every individuals jobs is centralized around computer use, downtime is a loss of productivity on avery corporate level. There are multiple vendors providing solutions for remote support software service and software. Some with satic configuration and other with more flexible designs. With the many vendors comes numerous methods for providing online pc remote support software services. Many of which are web based and others that are standalone applications. Numerous vendors supply an ASP style approach which permits their customers to just log into their server, usualy through a web browser interface. Then, their remote customers or end-users whome they are trying to support remotely in turn login as well using the same method. The remote user whom they are trying to assist by providing on-demand remote desktop support to also just login into the third party server - this in simple terms is the ASP model for online remote support software . The remote user then enters an email address or a special code on the site. Once that is successfully done, remote control software downloads to their system. Some remote technologies are built around java and other are executable files that require the user to click on run or open like a normal internet file download. There other remote control software vendors that require the purchase of server hardware that's to be installed and homed on their cusotmer's own network giving them that extra feel of security. Since the equipment and software is on their premisses in their own data center they always know who has access to the server gives them added protection. In addition, having the on-demand remote support software and server hardware located in their own office, allows them to meet certain standards imposed by regulatory bodies such as HIPPA in the medical community. Remote pc control on the web in the medical community and remote computer access in general is begining to be more closely scrutenized and regulated. http://www.4remotesupport.com Fri, 06 May 2006 06:23:58 GMT Remote Desktop Support Software A minor timing issue was resolved and corrected. When 4Support.exe, the small downloadable program available for placing on personal or company web sites to provide users remote tech support, was run and the incorrect support id was entered, the window would display too long. The program window would show on the remote desktop for about 20 seconds which is much too long. It has been shortened to about 5 seconds. We're looking to release another update to our remote it support program. This update include asking the remote desktop user re-enter the tech support id if an incorrect support engineer id is entered. Currently, the program must be re-download and run again for remote pc support. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_howitworks.html Wed, 27 June 2006 06:23:58 GMT Remote Support Software Remote support computers over the web with remote control software that is dynamic and flexible to meat your needs. We provide all the tools required to gain remote access and control of desktop over the web. It software for remote support over the Internetweb. We provide our users with an executable that they can place on their own website or if they don't have a web site we host the solution for them. It's an ASP style approach the allowes our users to access as many remote desktops as needed from as many supporting computers as they like. Ther are no bandiwtdh charges, no minute charges, no cost per supported or supporting computer, no hardware to buy and no website to maintain. A minor timing issue was resolved and corrected. When 4Support.exe, the small downloadable program available for placing on personal or company web sites to provide users remote tech support, was run and the incorrect support id was entered, the window would display too long. The program window would show on the remote desktop for about 20 seconds which is much too long. It has been shortened to about 5 seconds. We're looking to release another update to our remote it support program. This update include asking the remote desktop user re-enter the tech support id if an incorrect support engineer id is entered. Currently, the program must be re-download and run again for remote pc support. Provide your end-users or custoemr with support anytime anywhere with using online pc remote support software over the web. remote+support.
 http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_productinfo.html Thu, 28 June 2006 06:23:58 GMT Remote Support Software - Major Service Update to Include File Transfer. Nearing completion is a service update that would add file transfer, chat, and screen scaling to our remote support solution . This will be a great supporting feature addition. Many of our users have been requesting this and we've been working hard to deliver it. To go along with this great news is more good news, the service price for our current users will not increase and support is still included. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_productinfo.html Thur, 29 Oct 2006 06:42:58 GMT Remote Support Software - File Transfer Is Available. For the same price, our existing users have the file transfer feature included in our service to them. This is a major service update and is offered currently in "beta" format as we are still working out only minor bugs. It will soon be rolled to a non beta version. For those who prefer the original system, they have the option during login to select which version they prefer to use.
As with our original version, sending a remote support email link to their end-users is still available as a supporting tool. Our users can remotely support as many remote computers as they need to with NO additional charges of any kind. They can still change the computer they're doing remote support from as often as they need to without worrying about licences or getting charged any fees. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_productinfo.html Thur, 09 Nov 2006 06:42:58 GMT Remote Support Software - Send a Remote Support Email Our users can send a remote support link via email to their end-users. Once the email is received and opened, all the user has to do is lick on the link that was automatically placed into the body of the email. A connect page loads on our site at which time they click on a connect button that downloads the pc remote control software to their desktop and automatically it connects to the viewer for complete remote control of the system. Also for the same price, our existing users have the file transfer feature included in our service to them. This is a major service update and is offered currently in "beta" format as we are still working out only minor bugs. It will soon be rolled to a non beta version. For those who prefer the original system, they have the option during login to select which version they prefer to use.
As with our original version, sending a remote support email link to their end-users is still available as a supporting tool. Our users can remotely support as many remote computers as they need to with NO additional charges of any kind. They can still change the computer they're doing remote support from as often as they need to without worrying about licences or getting charged any fees. http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_productinfo.html Thur, 09 Nov 2006 06:42:58 GMT Remote Support Software - No IE 7.0 or Firefox 2.0 issues. Remote Support Software : We had to make only few fixes since the release of our beta system. The changes consisted mainly of minor new browser issues. Thanks to some valuable feedback from multiple long time users and evaluates, we were notified quickly and responded with code changes to to accommodate.
All lates version of browsers are supported including Firefox and Internet Explorer. There are currently no outstanding issues as all functionality is available and working flawlessly.
All users both new sign-ups and longtime users of system. Can remotely assist their end-users without having to concern themselves as which browser they may be using. We believe browser compatibility is very important to our users so they are not burdened with those details and can focus on just using the system for what it was intended to do. Provide a remote support solution to enable tech support professional and helpdesk staff assist customers and end-users. http://www.4remotesupport.com Sun, 18 Nov 2006 06:42:58 GMT Added a autoreconnect feature for remote support sessions Remote Support - Added a feature that allows users to select wheather they would like to have their clients reconnect automatically if there's a network problem.
http://www.4remotesupport.com Tue, 23 Jan 2007 06:42:58 GMT Windows Vista Compatibility Remote Tech Support Software - Microsoft has enhanced the security features of IE7 and Vista. When IE 7 is run on Vista, the browser gets even more secure than when running on XP. Many software companies, as done each time there's a browser or desktop OS release, had make changes in their software packages and service offerings to accommodate the Microsoft's latest incarnation of the desktop OS and browser. Remote Tech Support Software
We have worked out most Vista issues in regarding the IE7/Vista combination. We have successfully tested and have had users also successfully run their viewers with the IE7/Vista combination. Firefox can still be used as a workaround to IE7 on Vista. http://www.4remotesupport.com Mon, 09 Apr 2007 06:42:58 GMT Branding Added - Use your logo or other image on our pages Remote Tech Support Software - We've added some basic branding that allows your clients and customers see your logo, or other image, on our web pages your users see when getting remote support for you.
Now, when your uses go to our site, or you've emailed them a remote support link, or were redirected from your website for remote support, they'll see your logo at the top of web pages they load. Add your address, phone number, or contact information all on a nice sizes jpeg file. Uploadign is easy and your image can be changed at any time from your user page.
Remote Tech Support Software http://www.4remotesupport.com Tues, 10 Apr 2007 06:42:58 GMT PC Remote Support Softare Every technical support organization, IT department, VAR, Integrator, software developer, support group needs Remote Tech Support Software . With it tech support issues can resolved remotely rather than havign to dispatch a tech for every call.
Now with a branding option avaialble at no additional cost, when your uses go to our site, or you've emailed them a pc remote support software link, or were redirected from your website for remote support, they'll see your logo at the top of web pages they load. Uploading is easy and your image can be changed at any time from your user page.
PC Remote Support Software http://www.4remotesupport.com/4serviceinfo/4conten_blank/remote_support_software_productinfo.html Tues, 10 Apr 2007 18:42:58 GMT Computer Remote Support : Client remote support software update. The client software that runs on the remote computer has been modified to ignore or disregard other computer remote control software applications running as services in the background on the remote desktop clients. Of course not all remote control programs affected the client but there was feedback from our users of two that did effect usage. The remote client computer and software, when connecting, would try to use the other software if were installed and running for the remote pc support session, in some rare cases and during testing use the the other pc remote control software version, or use several of it's program settings which changed the preffered settings set in the client on the remote computer. The configuration changes and update will be automatic and is in place already. New downloads of the client software to the remote computers will have the new remote support program update.

http://www.4remotesupport.com Sat, 30 June 2007 06:42:58 GMT