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July 2, 2009 |

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Desktop remote access for on demand
remote PC control support.
Remote support technical assistance
solutions come in numerous formats and types. If categorized,
there are the high-end
remote
IT support solutions that are very advanced
technologically and consist of the well known
brand names known throughout the information technology industry. These
remote support systems have many features as they are very robust
and alluring.
Tech support professionals and information technology departments with
help-desks are using these
pc remote control software applications all around
the world to help perform support tasks and goals. The technicians using them
don't even have to leave their offices. They are an indispensable tool
that allows them to perform their daily tech support functions.
The
underlying requirement of
pc remote support, in
it's most fundamental form, is to provide the function of
pc remote control.
The most important factor for remote controlling the customer's or
end-user's desktop is a tool or utility that's installed or run
on-demand at both ends of
the connection but not requiring any pre-installed software. The second most
important underlying requirement in
pc remote
support software is file transfer. The
high-end products of course provide these basic features and more.
A very
distinguishing factor that separates the popular
remote IT support solutions (remote
support software) and
those of lesser technical advancement is the price. Most of the well
known and branded
on-demand remote support
solutions are unable to remotely access and control two systems simultaneously.
So the well known brands of
web-based
remote support software come with a high
price tag and the supporting tech is limited to accessing remotely and
assisting one remote desktop computer at a time.
Click
here to learn more about pricing for support accounts.
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We offer a
computer remote support
software
solution that's both affordable and effective in delivering the required features
that the name brands do plus some additional features in some cases.
Some
remote computer support software packages are just over-rated and
priced too high for many average technicians, small departments, VARs,
and support specialists. One
example of a feature many top
brands of
remote
desktop support software don't have is the feature to that allows
remote desktop access and support more than one remote computer at a time. Our
computer remote support software solution has file transfer and chat and of course remote
access and control of computers over the internet. In fact, ours is one
of the most flexible and accommodating technical support tool in it's
class.
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With the purchase of each
remote support account you get:
Unlimited Usage - there are no limitations.
Unlimited Bandwidth. Never any charges or fees . . . ever.
Connect and support an unlimited number of computers on-demand anytime.
No charge for service feature enhancements. (Check for recent service
news & updates
here)
No web site links to maintain and update - we do that for you but you
can if you prefer.
Support is included - forever - with no additional charge.
Change the computer you support from at no cost.
Send an unlimited number of email support links from your user page.
Try it for free for 10 days. We don't even ask for a credit card to try.
Your
remote support
account allows you
to remotely access and support
to an unlimited number of remote computers via the Internet to provide online
remote
tech support assistance to remote users anywhere they may be.
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