On-demand Remote Support Software
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On-demand Remote Support Software

 
 
 

Computer Remote Support Software

: Software for Remote PC Support

 
 

 

 

Software for Remote PC Support

 

 

Options for how your remote users can get support from you

 

Remote clients and users can login for remote PC support from you by going to our homepage and entering your viewer id (also known as the code or PIN number) below the field labeled "Login Below From Remote Support". There are a number of other options that can be used but this is a genuine fall back if one of the other methods you have chosen becomes inaccessible for your users.

 

You are able to email a link to your users from your user pages . This will allow the remote desktop clients to simply click on a link that's send via the email. The URL link will open a web page on our site known as the connect page. At which point all the remote user needs to do to continue is to click on a connect button.

 

Place am URL web link on your web site (or sites as there is no limit or restriction as to how many web sites or pages you can put the link on)  for your users to click on. Use the same URL link used in the emailing option. The advantage with using this link is that they don't have to enter a support code or PIN number.  

 

You could add our exe file on your web site for users to download and execute.

 

 

Return to your user page


 

 

 

Your customers or end-users can initiate an online computer remote support session with you from our homepage or a tech support page on your web site or sites. To start the computer remote control software and remote support session, they are only requires to enter your viewer number and click on the button to login.

 

They remote computer users or clients just have to enter the support code in the form field on our homepage or a page on your web site.

Remote Support

 

Below is an option available for you to get your remote clients to initiate a session, it is NOT required.

 

The source code provided below is for the web form shown above and functions like the form on our homepage. It starts an online computer remote support session. Modify the colors and even apply style sheets to match you sites look and feel.  

 

 

 

 

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A remote support email can be sent to your user or client from our site:

Click here to email a remote support link from our server.

remote support

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Have your users open a browser and go to your web site to initiate the session:

 

The following URL can be placed in a html page on your web server or sent using

your desktop email program like Outlook:

 

 

          

 

 

 

 

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Have the remote user download the remote support executable program from your site:

 

Well, well, well, its the NEW version you want then."); echo(" Click here"); } else{ echo(" Click here "); } ?> to download a copy of the remote support executable program to place on your web server.

 

When the program is downloaded and executed for remote support by your end-user or customer, they'll be prompted to enter your viewer id -  . Your viewer id can also be found on your user page.


Sorry, the system is disabled and the executable is unavailable for download until you have tested your viewer successfully at least once using the Test Viewer button in Step 4 on your user page.

Also note, if your end-users login for support through our homepage, they will receive a message stating you have not completed the setup of your account.

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With your remote support account, you're can provide pc remote control support to remotely access desktops via the web for remote support, an unlimited number of remote desktop computers through the Internet.  Provide remote pc assistance online to users anywhere with software for remote desktop support.

 

 

 
 
 
   
   
On-demand remote support software