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March 10, 2010 |

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Software for
Remote PC Support
Options for how your remote users
can get support from
you
Remote clients and users can login for
remote PC support from you by going to our homepage and entering
your viewer id (also known as the code or PIN number) below the field
labeled "Login Below From Remote Support".
There are a number
of other options that can be used but this is a genuine fall back if one
of the other methods you have chosen becomes inaccessible for your
users.
You are able to
email a link to your users from your user pages . This will allow the
remote desktop clients to simply click on a link that's send via the
email. The URL link will open a web page on our site known as the
connect page. At which point all the remote user needs to do to continue
is to click on a connect button.
Place am
URL web link on your web site (or sites as there is no limit or
restriction as to how many web sites or pages you can put the link on) for your users to click on. Use the same URL link used in the emailing option.
The advantage with using this link is that they don't have to enter a
support code or PIN number.
You could add our
exe file on your web site for users to download and execute.
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Your customers or end-users can initiate an
online
computer remote support session with you from our homepage or a tech support page on
your web site or sites. To start the
computer remote control software and remote support session, they are only
requires to enter your viewer number and click
on the button to login.
They remote computer users or clients just
have to enter the support code in the form field on
our homepage or a page on your web site.
Below is an option
available for you to get your remote clients to initiate a
session, it is NOT
required.
The source code provided below is for the web form shown above
and functions like the form on our homepage. It starts an
online computer remote support session. Modify
the colors and even apply style sheets to match you sites look
and feel.
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Sorry, the system is disabled and the executable is unavailable for download until you have tested your viewer successfully
at least once using the Test Viewer button in Step 4 on your user page.
Also note, if your end-users login for support through our homepage, they
will receive a message stating you have not completed the setup of your account.
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With your
remote support
account,
you're can provide
pc remote control support to remotely access desktops via the web
for remote support, an unlimited number of
remote desktop computers
through the
Internet. Provide
remote pc assistance
online to users anywhere with
software for remote desktop support.
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