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Remote Support Solution for Online PC Remote Control Software

 

 

PC Remote Control

for

Remote Desktop Support on the Web

Over the Internet.   We have proven that remote desktop support on the web can be affordable.

Remote Support 

If you need an inexpensive remote support solution for providing pc remote control support on-demand over the web then try our service out. For a low cost we provide for you a website and links for your end-users or customers to download on-demand remote desktop support software over the web. You could support desktops remotely and save time and money. If you prefer to have the remote links on your own web-site that is your option. 

Computer Remote Control    

     for

PC Remote Support

Each account has a profile page built for it automatically. On this page the member could change the IP address to their network and the port address the software will use to deliver the desktop stream through. This configuration is required by the subscriber and generally needs to be done once. Most people who are looking for on-demand remote support software are IT people and have no trouble understanding this need nor implementing it. On demand remote desktop support software is in very high demand right now and we are looking to meet the demand and challenges support engineers of all calibers face everyday. We are trying to make an affordable cost effective solution for the average user to serve their basic need of providing remote support to their end-users or customers.  

Remote Support PC

Many providers have the same requirement so this is no surprise at all to rather member. The higher-end packages, the "boutique" online remote support software solutions don't require this and connect dynamically. We hope to get there one day but it will take a lot of little steps until we get to that one. 

Remote PC Support

There are some higher-end support packages that require the purchase of hardware, usually a server with their software on it, that still will require a port forwarding configuration on a firewall or router if purchased. The reason for this is because the buyer would not want to leave their purchased on demand remote support software system exposed to all the attacks on the internet so it must be put behind a firewall.

On-demand PC Remote Support

4RemoteSupport provides software for online remote PC control over the Internet for on-demand computer support. The on-demand remote support software service is free to try for 10 days. No credit card is required to try the service. The online remote support software doesn't require a pre-installed client and is downloadable on demand on the web.  Both the computer of the person providing the remote technical support from and the the target remote computer which will be supported remotely need to be connected to the internet for the system to work.  Dial-up internet service for either side is ok as the on demand remote control software will still function but the results will be slower. 

Remote Computer Support

A single account allows for the on-demand remote control support of an unlimited number of computer systems anywhere on the internet.  It is not a service that is priced per seat of target computers but is priced by account. That is, the cost is for an account that will be providing remote computer support on demand over the web. The system doesn't require and pre-installed client software on either end of the remote support session.

Remote PC Support

Although not required for the remote computer, a Java virtual machine however should be installed on both the supporting system and the target computer that will be remote controlled. If a java VM is not found on the target remote computer for the automatic download, then a link will be presented to the end-user or account member from which they could click and install the java plug-in. That isn't even a requirement.

Remote Support Software

A recent service update now provides an alternate link to manually download the software and it too connect automatically to the support engineer.  In the works and under development for a while was the plan to have a backup remote computer connection method so that such a case occurs where the target remote computer doesn't have the plug-in installed, a link will be presented to the remote end-user which they could then click on it as an alternate manual download mechanism to start the on demand computer remote support session.

Remote PC Support

The text to be displayed along with that will be of course something to the effect of "if the automatic download failed click here" . This redundancy or failover will be a great addition to the service is actively being researched and developed. Remote pc support has increased productivity for many companies as they are able to address issues from more than customer at a time. Also with remote pc support, they don't have to be at the remote clients office location or have to have the computer desktop brought to the service department of the support company or organization.

online pc remote control

Online PC remote control will undoubtedly increase productivity and profit for your company and generate increasing tech support service calls and especially aid in customer satisfaction. your helpdesk benefits as they are able to use online PC remote control as a tool for remote support.

remote pc control online tool

remote pc control online tool: Remote pc control online tool is an extension of remote computer control and desktop remote access for online support. A tool in it's simplest form and definition is to aid in accomplishing a task. Remote pc control online tool is a remote desktop support tool that's online to help helpdesks and support departments gain remote access and control of computers through the web and over the internet. remote pc control online tool can be used online over the web or through the internet but some of them can also be used on the LAN.

Desktop Remote Control

    for

Remote Desktop Support  

Desktop remote control is achieved by two distinct pieces of software running. The person providing the technical remote desktop support remotely will have a viewer running on their desktop. The viewer is launched from their account profile page or could be running from a previous support session but still would have been launched in the same manner - through their member profile page.

Computer Remote Control

The target system, the end-user, will login for on the main page of www.4remotesupport.com. They use the ID of the member account - the person who is subscribed to the service. The ID is the viewer id of the member. The remote pc control software used as the remote support software for on-demand computer remote control over the internet is only a slightly modified version of vnc.  More modification are in development to increase the robustness and features of the online remote pc control solution.

Computer Remote Support

An applet loads and then downloads software to their system that connects back to the tech support person to access.  The tech support person now has full remote control of the remote desktop.  No pre-installed software is required on the remote computer. Just an internet connection and a working keyboard and mouse to enter the remote support engineer's user ID to start a session.

With our updated release of your system, we have added some great support features that many of our users have been asking for. File transfer is now part of our remote support solution and makes our system even more powerful and and appealing to an even greater IT support audience. The service got a major overhaul with this update and included a revamping of the main user page. It's been streamlined and the page frames were removed to match the rest of the web site's documents.

Web based remote desktop support

In the absence of enough tech support to be onsite and of curse it is impossible to have enough people with technical support skills to be in every location that the user of a network are working in.  Web based remote desktop support software comes to the rescue to give the limited number of tech support people the opportunity to get to and solve many computer desktop related issues with having to actually be at the location. the alternative is to have regular employees trained and skilled a little bit on the technical aspects of the computer they are using to solve many of their own common problems.

 Desktop remote access software

 Desktop remote access software that allows access and remote control of computers through the LAN or Internet has enabled tech support to get remote desktop access and control of computers faster and without the need to have the employee or user which is trying to use the computer word possessor or email application to have to be a technician too.

 

 

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  4RemoteSupport | Web based Desktop Support Software. Remote IT Assistance Software with Desktop Remote Control Online.

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Remote Desktop Connection through the Web

  4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband  Internet access is acceptable for remote support connections.  The remote user only needs a web browser to initiate a desktop connection  Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access.  Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software.  Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.  
4RemoteSupport | Screen-Sharing Software for Desktop Remote Control for Remote Computer Support Online through the Web

Online Remote Support Software

Advantages of Online Remote Support Software for Critical Business Applications

Anyone who has worked in the technical support industry knows that email is one of the most critical applications for a business. Even if the database server is down, or a CRM package, EMR , or other critical applications are unavailable, email being down seems to generate the most uproar and discontent. Online remote support software permits nearly immediate access to user desktops through the web. Access to computers with user productivity applications such as Microsoft Outlook or other email client. Online remote support software also provides access to email servers like Microsoft Exchange to enable tech-support to work on the problem remotely with least amount of delay. Critical software applications need to be operational, particularly those that could cost the business expensive losses for being unavailable for users. Online remote computer access and control using online remote support software aids in the effort of providing remote assistance to users whose application may have stopped working responding or requires a re-installation. 4RemoteSupport provides online remote support software which satisfies the needs of most organization's IT support requests.  Online remote support software provided by 4RemoteSupport.com remains affordable to everyone. We do not charge and extra fees or renewals for support, upgrades, or updates. The cost for 4RemoteSupport remains fixed. 

SMB and enterprises all benefit from the availability of online remote support software. The software permits fast access to computer desktops, servers, laptops to find a resolution to problems. The problems that are solved remotely with online remote support software could be minor or major. They can be driver related or a simple configuration issue that needs attention. Another use and advantage for realized by using online remote support software is that users, particularly those that are new, get be taught new software by having a more experienced user access their desktop remotely with online. This can be performed with online remote support software. The benefits and advantages are tremendous. 4RemoteSupport provides online support software globally. The service is of course available 24x7 as it is web based . Access to the web server and service of remote control support requires only a browser.

The Positive Effects of Online Remote Support Software

  The vast majority of tools used in various industries have a fixed cost and a productivity versus cost analysis to determine if they have have been effective in delivering a better product. ROI is calculated based on results before and after the acquisition of the tool or hardware was purchased. Project costs can be compared to past similar or same costs to see how an organization has benefited from the added tool, utility, equipment or machinery. Not all items are tangible when determining the effects of a new software tool or utility application. Surely there are obvious features such as timeliness of completions compared to past similarly scoped jobs or projects. With web based online software applications, there are things that are intangible at times and some tools, utilities, software whose positive effects are not so quickly recognized.  Even with the with an abundance of math and calculations applied, the positive effects of online remote support software will be a result of customer feedback and retention and overall acceptance of the support and assistance they have received. Therefore, it is not a matter of applying a mathematical formula to derive the positive effects, it's a closer examination and focus placed on feedback from customers and clients as online remote support software was introduced for that reason in addition to saving costs from reducing the time required to engage in a problem solving task to its completion.  World-wide international 4RemoteSupport access to online support software through the web helps achieve a positive value feedback from clients by providing world-wide access to online remote support software for organizations of all sizes from SMB (small to Medium Business, Enterprise Organizations, to multi-national multi-division corporations. 

Opportunities Made Available with Remote Support Software

Remote support software makes opportunities for improving customer relationships. The method by which technical support is delivered to remote users and local users increases the capacity for improving relations with clients and customer. Information technology support companies that use remote control software such as remote desktop control, remote computer, control, and remote PC  control perpetually increase response times. These response times are often crucial for maintaining good or satisfactory relationships with clients. Clients and customers who subscribe are pay for managed information technology services often will judge the company that provides the support on how fast they deliver that support. There are indeed times where technical support personnel have to be on-site. The majority of technical support issues when related to user's desktop computers and PC problems can be both analyzed for cause and affect and resolved remotely. These issues tend to be basic software issues. On the other end of the spectrum and as an example of instances where on-site field service is required is when servers are involved or an impacting hardware event. This category of problems are not so easily addressed by remote control software in the form of desktop remote control, PC remote control, or computer remote control.

Desktop remote support
Computer remote support
PC remote support

Neither localized on the local network or through the Internet support can suffice in achieving a solution. Fortunately, there are remote control technologies built into server hardware that still permit remote access even when a server hardware anomaly or sever negatively impacting hardware event prevents the server from booting to an operating system that has direct access to the network and Internet. These technologies are implemented and demonstrated successfully by Dell for example in the form of baseboard management or IPMI, then later DRAC (iDRAC). Within HP servers, the technology is integrated with the main board of the server itself and is called iLO. These technologies have grown with a large acceptance and demand from supporting entities with technical staff. In addition, remote control access of servers using these aforementioned technologies permits delivery and setup of servers without technical staff to be on-site. Not only can problems be resolved using the remote control technologies, but indeed also installation, hardware, replacement and diagnostics. These technologies built into servers or as add-on features boots the capabilities and access for support. Remote support software facilitates the improvement of customer relationships, speeds transition from delivery of hardware to running production capable systems, and permits faster response times to daily desktop computer issues experienced by users.

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New Page 8 No password entry is required for end-user remote support - just your viewer id is necessary for the end-user whom your trying to support remotely to login. Login and start your pc remote support viewer if it's not already running on your remote support computer system from a previous remote support session.  Then, direct the end-user whom you'd like to support via remote control to open a browser and go to our homepage. Or, just email a remote support link. There's no configuring of software by the end-user at all for remote support - there's really nothing for them to think about.
 
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