	Auto scale the remote computer's screen to fit in your viewer automatically.
	Show the viewer toolbar for each new session automatically.
	Set the number of colors for a new session to as many as possible.
	Set the number of colors for a new session to 256.
	Set the number of colors for a new session to 64.
	The remote client re-connects to your viewer automatically if disconnected due to a network problem. This option will work for both the executable version and Java initiated remote support sessions. ** If this option is enabled, you must end the session from the remote client side. Right click the 4RS client tray icon and choose Close.

Return to your main user page

Start Your Viewer or Live Chat From a Desktop Shortcut

Login and start your viewer from a desktop shortcut or just login to your account using a shortcut without having to enter an account name or password.

** Important :

1. Please remember that if you change your account password, you'll have to "refresh" the links

on your desktop or any other location they are stored and used from. One of the codes used for auto login to protect then shortcut link is derived from your password. You HAVE to re-create them.

2. If you create shortcuts with one type of browser like IE, the links may not work with another

browser like Chrome, FF, Safari and vice versa. You HAVE to recreate them with the alternate browser.

Drag the following link to your desktop and use it to log into your account. Go directly to your user page without having to enter a user id and password (Automatic Login):

4RemoteSupport - User Page

Drag the following link to your desktop and use to log into your account and automatically start the viewer. This eliminates the need to click on the start viewer button:

4RemoteSupport - Auto Start Viewer

Drag the following link to your desktop and use to start a chat window. The shortcut doesn't require you to be logged into your account first. This shortcut will log you in automatically:

4RemoteSupport - Live Chat Window

	Remote Support Support computers with desktop remote control software without having the remote desktop's screen trapped inside browser window. With our viewer you can support remotely on demand several remote desktops at the same time. Each remote desktop is displayed in a seperate viewer window with full remote control of the remote PC over the web.Hosted remote support software with a seperate viewer will help solve computer problems remotely over the web without the hassle of trying do it over the phone or needing travel. Computer support organizations and systems integrators can use our remote computer access software service in addition to other managed services applications for single or multiple sites.
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