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May 25, 2019 |
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Set
System Options for Your |
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Account
- Viewer ID |
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Customize the behavior of the system for your
remote support
account. Some settngs chanegs require the viewer to be restarted.
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Return to
your main user page |
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RESTART YOUR
VIEWER after saving changed options for the new settings to take
affect.
Return to
your main user page
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Start
Your Viewer or Live Chat From a Desktop Shortcut |
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Login and start your viewer from a desktop
shortcut or just login to your account using a shortcut without having
to enter an account name or password.
** Important :
1. Please remember
that if you change your account password, you'll have to "refresh" the
links
on your desktop or any other location they are stored and used
from. One of the codes used for auto login to protect then
shortcut link is derived from your password.
You HAVE to re-create them.
2. If you create shortcuts
with one type of browser like IE, the links may not work with another
browser like Chrome, FF, Safari and vice versa.
You HAVE to recreate them with the alternate browser.
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Drag the following link to your
desktop and use it to log into your account. Go directly to your user
page without having to enter a user id and password (Automatic Login):
4RemoteSupport - User Page
Drag the following link to your
desktop and use to log
into your account and automatically start the viewer. This eliminates
the need to click on the start viewer button:
4RemoteSupport - Auto Start Viewer
Drag the following link to your desktop and use to start a chat window. The shortcut
doesn't require you to be logged into
your account first. This shortcut will log you in automatically:
4RemoteSupport - Live Chat Window
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