Computer Remote Support Software      September 9, 2010

Remote Support Software

For Remote Support
 Main
Home
 Free Trial/Purchase
Try it 4 Free
About Trial Period
Purchase
 Product Information
Product Info
Pricing
How it Works
Features & Benefits
Screenshots
 Support
Help & Support
Password Reminder
 Login Access
Login 4 Support
Tech Login
 Company/Site Info
4 Service News
About Us
Contact Us
 
 

 

Set System Options for Your

Remote Support

Account - Viewer ID
 

Customize the behavior of the system for your remote support account.


 

 

 

Return to your main user page

 

 

 

RESTART YOUR VIEWER after saving changed options for the new settings to take affect.


Auto scale the remote computer's screen to fit in your viewer automatically.  
Show the viewer toolbar for each new session automatically.  
Set the number of colors for a new session to as many as possible.  
Set the number of colors for a new session to 256.  
Set the number of colors  for a new session to 64.  

The remote client re-connects to your viewer automatically if disconnected due to a network problem. This option will work for both the executable version and Java initiated remote support sessions.

** If this option is enabled, you must end the session from the remote client side. Right click the 4RS client tray icon and choose Close.

 
   

 

 

 

 

 

Return to your main user page   

 

 
  Start Your Viewer or Live Chat From a Desktop Shortcut  
 

 

Login and start your viewer from a desktop shortcut or just login to your account using a shortcut without having to enter an account name or password.

 

** Important:

  1. Please remember that if you change your account password, you'll have to "refresh" the links on your desktop or any other location they are stored and used from. One of the codes used for auto login is derived from your password.

  2. If you create shortcuts with one type of browser like IE, the links may not work with another  browser like FF and vice versa.

 

 
 


Drag the following link to your desktop and use it to log into your account. Go directly to your user page without having to enter a user id and password (Automatic Login):

    4RemoteSupport - User Page

 

Drag the following link to your desktop and use to log into your account and automatically start the viewer. This eliminates the need to click on the start viewer button:


    4RemoteSupport - Auto Start Viewer


Drag the following link to your desktop and use to start a chat window. The shortcut doesn't require you to be logged into your account first. This shortcut will log you in automatically:


    4RemoteSupport - Live Chat Window


 
 
 
     

 

 

 

 

 

 

 

 

 

 
   
     
   

 

New Page 9 There's no added effort or cost to remote control and support remotely on demand several remote desktops at the same time. Within seconds after receiving a call for help, you could have their desktop displayed in your viewer and full remote control of their PC computer over the web. Solve the computer problems remotely over the web online and quickly without the hassle of trying do it over the phone or needing to travel to the location they're in. Computer support professionals and network administrator can use our remote computer access software service for single or multiple sites within their company.
 
Home   |   How It Works |   Product Info   |   About   |   Support  |   10 day Eval.
  Terms & Conditions  |  Privacy Policy  |  Site & Support Contact
©2004-2010 4RemoteSupport.com.  All rights reserved.