Remote Assistance Software      March 5, 2021

Remote Support Software

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 Email a

Remote Support

Link - Viewer ID
 

 

Use email to send a support link to your end-user or customer. When the user opens the email and clicks the link, a browser window will open on the user's computer that will load the connect page. On the connect page is a button labeled "Connect" which they must click on. When they click on the connect button, the remote control software downloads to their computer and initiates a desktop connection back to you.

 

 
  Email a Remote Support Link

 
 

Make sure your remote support viewer is running and your configuration was tested successfully using the tester located on your main user page (step 4) before you send the remote support email.

 
 


Sorry, this link and feature is unavailable until you have tested
your viewer successfully at least once using the Test Viewer
button in Step 4 on your main user page.

Also note, if your end-users login for support through our
homepage, they will receive a message stating you have not
completed the setup of your account.

   

         

 

 

 

   
 

Remote PC support over the web via an emailed link. Provide remote access pc support to your end-users even easier now with this support feature. They open a browser and navigate to a web site or login anywhere. Once the link contained in the email is clicked, a pc remote support connect page loads on our site automatically for them. To gain access of the remote desktop to provide online remote desktop support remotely over the internet, the user is only required to click on the connect button easily located in the center of the page. The desktop remote control software downloads to their computer. Their desktop will be viewable in your desktop viewer and you'll have complete remote access control of the system via the Internet.

 
 
   
     
   

 

4RemoteSupport | Desktop Support Software. Software for Hosted Desktop Remote Control Remotely access and control computers over the web to provide hosted web based remote desktop support with support software that is affordable and economically feasible. Remote access and control of desktops and servers through net based initiated remote desktop connections can give you access to client computers without having to travel . Also provided is web chat support software that will enable you or your staff to answer sales product or technical support questions right from your own web site.  Dedicated servers are not required, there's no hardware required. Free online remote support software is often not so free, and often require complicated setup files and compiling. It all done for you with our remote support solution.
 
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