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Our
remote support over the web solution is an
affordable way to support your customers, clients or employees better and faster. It's a
remote assistance solution alternative to the over priced
packages available today for
pc remote support through the web. The number of
times you can perform through the web
remote computer access is unlimited and the number
times you
access computers remotely is also unlimited. They can be the same desktop or server
computers or different systems. There
are no bandwidth limitations or restrictions and there are no limits or restrictions as to the number of
computers you provide
remote support from.
Remote desktop control of computers online and
on-demand to support your customers or end-users located anywhere in the world.
All they need to get
remote pc support from you is an internet
connection and a working computer to get started. There are no pop-up windows to
confuse the end-user or any active-x browser controls. There is literally very
little for them to make mistakes on while your trying to provide
software for remote desktop support to them. Once
the user logs in, the
pc remote control software connects to your
remote desktop viewer software already running on your
system for
remote pc control. Online
desktop remote control means exactly that. You
have complete online
desktop remote control of the
remote computer to do anything you need to do to
troubleshoot, diagnose problems, install software or drivers, even reboot in
safe mode and continue
pc remote control support if you need to.
Pc remote control software send keyboard and
screen updates to your viewer and you see in real time a live view of the
remote pc as if your were providing
remote tech support software sitting at the
keyboard. Except of course you could be sitting anywhere in the world remote
controlling the
pc and delivering quality
remote tech support through
desktop remote support software.
Desktop remote support online doesn't require a
broadband internet connection. It can be downloaded and connected using dial-up
connections too.
The download
is small and is cached so the next time you need to remotely access and control
the desktop
remotely on the web, it will be even faster. Our
brand of online
software for remote computer support isn't in
fact unique at all. What is unique is our that we've built into the system the
freedom for our users to be able to change their own configuration if their
network changes. For example they change the location they are providing
on-demand
remote support from. Many competitors who provide
their users with a static executables will charge their users another price for
modifying the
software for remote desktop support support
program that they originally sold them for
remote pc support. We don't. We design our
remote assistance solution to be more dynamic to
meet the demand of the
pc tech support and the volatility of the networking
environment. Instead of repacking a
pc remote control software program configured
specifically for a single network, we gave our users the ability to change this
configuration for on-demand pc
remote support on the web themselves. They don't
require or need any programming skills to modify their web based
remote support software. On their user page is a
filed in which they enter their new configuration. Once the update button is
pressed it now becomes their current
desktop remote support configuration. Instantly on
the next download of the
remote pc control software, it knows the
configuration has been modified and connects properly to the correct
remote pc tech support software engineer for
online remote assistance through the web.
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