Software for Remote Desktop Support

Options for how your remote users can get support from you

Remote users or customers can login through our homepage for remote support from you. Support software is accessible through our homepage or your own web pages on your site.

You can send an email from your user page or from your email program running on your desktop that contains a remote support link. The remote client user just needs to click on the link URL link contained in the email to initiate a remote support session - using email is an option and NOT a required procedure. Once the remote desktop support session is initiated, support software downloads to their computer and connects back to the tech support computer for remote pc control support.

Place a remote support link on your site. The site can be a personal web site or corporate. The link can be located on more than one web page or domain. Clients just need to enter a code or PIN number to initiate the support software download.      

You could copy the computer support software exe file to your web-site for downloading and executing or similarly, link to the exe file on our site from your web site server.

Computer support software can be downloaded from a browser to start a remote support session wit the remote client computer. Customers, clients, and/or computer desktop end-users on your own LAN can initiate a remote support session from an exe or from a web site, our and even yours, for support software to run. To start the pc remote support session, the clients need only enter a  number (it can be called a code or PIN number if you like - it's up to your preference) and click on the button to login.

 

The html form code shown and provided below for copy and pasting, is intended to be used for a login web form similar to the one shown above with functionality like our homepage's form. It's used to start an online  desktop remote support session. The colors and fonts can be modified to match your site's other pages.   

 

 

 

<div><table border="0" width="100%" style="border-collapse: collapse" height="139"><tr> <td width="222"> </td><td nowrap rowspan="3"> <table border="1" width="100%" cellspacing="1" bordercolor="#808080" style="border-collapse: collapse"> <tr><td><p align="center" style="margin-top: 5px"><font face="Verdana" style="font-size: 15px; font-weight: 700" color="#666666">Login Below for Remote Support</font></p> <FORM METHOD="POST" ACTION="http://www.4remotesupport.com/support/connect.php" NAME="form_name_login_access"> <div align="center"> <input type="text" name="email_address" value="Enter Support Code..." size="21" onblur="if(this.value=='') this.value='Enter Support Code...';" onfocus="if(this.value=='Enter Support Code...') this.value='';" /> <input type="submit" value="Login" name="login" class="button" /> </div></FORM></td></tr></table></td> <td width="222"> </td></tr><tr><td width="222" height="6"></td> <td width="222" height="6"></td></tr><tr><td width="222" height="65"> </td> <td width="222" height="65"> </td></tr><tr> <td width="222" height="38"> </td> <td height="38" style="padding: 3px"><p align="right" style="margin-top: 0; margin-bottom: 0"> <!-- Please leave the following image and link intact. Images like these helps keep our service price from going up!! --> <a href="http://www.4remotesupport.com"> <img border="0" src="http://www.4remotesupport.com/4content/images/remote-support-service.jpg" alt="Remote Support" width="80" height="24"></a></p></td> <td width="222" height="38"> </td></tr></table> </div>

 

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Sorry, the system is disabled and the executable is unavailable for download until you have tested your viewer successfully at least once using the Test Viewer button in Step 4 on your user page.

Also note, if your end-users login for support through our homepage, they will receive a message stating you have not completed the setup of your account.

Support clients faster, meet SLA agreements if they exist and get those clients happy and paying. Support software need not cost a lot. There are bells and whistles that come with more expensive remote support solutions and for that we all pay. If your looking to provide to your remote clients with pc remote control software that downloads easily to their computers and connect their desktop to yours then that is what we provide with the required features like file transfer and client auto-reconnections. We have an executable program that can be run for remote access and support or initial access can be achieved online through a web form - their are other options and the choice is yours.