Our on-demand remote desktop control over the internet is affordable and easy to use hosted support software. Just try it. We have a 10 day free evaluation program available to try supporting users on the web. Within the thirty days you can use our remote pc support solution as often as you wish with no limitations to fully test it out to your satisfaction. Connect to an unlimited number of computers over the Internet and provide support to remote desktops as often as you need to. Once you purchase and user account there will still be no limitations to how many computers you can connect to. For many companies there's only one way they can support their customers and that's web based remote support software. Web based remote support software has enabled the next generation of information technology support and remote installation of software applications by vendors across the world. There are no more local vendor presence to setup servers, database applications, specialized software. There not much more need to send a technical support person for an integration or support project to a location to provide daily support and servicing of desktops servers and even network components. Computer remote control software is the underlying application behind remote support software, computer support software and web based remote support software. Web based remote support is remote control software delivered over the internet.
Your end-users' on-demand pc remote control software, that downloads from the web automatically or is run from 4Support.exe after manual online download, connects to YOUR Viewer. The remote control viewer has to be running and the pc computer it's running on must be connected to the internet and online in order to provide support over the web. For users this is an easy remote support application. Easy remote support for basic users to understand. End-user remote desktop control does not require pop-up blockers to be disabled , active-x browser plug-ins to be installed. Apple MAC, Linux, and PC computers can be remote controlled within second through the web for remote access support. They login with your viewer id on our homepage or from the navigation line label login for remote support and no password. When they run the 4Support.exe for remote support , they enter your viewer id when prompted and no password. with our current system there's no logout required and don't foresee this feature being added as it is deemed an unnecessary added step. You'll have remote control of the pc for remote support online.
Give your tech support staff an edge and give them the tool that will allow them to diagnose and troubleshoot problems remotely over the internet. Support end-users and customer's desktop anywhere over the web. One account will permit a single support member of your department to connect and access remotely an unlimited number of computers anywhere through the web to provide on-demand remote control support. The remote user initiates the connection to your desktop viewer. Once connected you'll have remote control access to the system to support remotely fix the problem fast with driving to or trying to provide remote pc support over the phone.
Remote support is one of the most familiar applications and methods for end users and even information technology support people themselves to get help on their computer. Remote access and remote control of computers to get help to resolve problem or even to install and support applications. Most everyone has had remote support experience and all support people all know at least one or two or more remote support applications. They have either provided remote support or have received remote support. It's very common and even more so since almost all information technology support companies have turned to managed IT services for their main method of operation and supporting their client base. Remote support has enabled many companies to be more profitable.
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|4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband Internet access is acceptable for remote support connections. The remote user only needs a web browser to initiate a desktop connection Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access. Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software. Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.|
Like online chat software remote assistance software for providing remote computer assistance connects users and support agents through the web. When users need computer desktop assistance, they can connect through a web site or URL. The users are provided the URL and web site to connect to with their browser of choice. They open a web browser and load up the page they have been provided .Often the users are often provided a remote support code. The remote support code enables them to connect for web based computer assistance. The support code with some service providers varies and is per connection. Other providers use a code to initiate remote support per customer through the web. Still other providers of remote support use the same code per tech or support agent. The association of remote support code for remote assistance and the connection varies but the ultimate goal of the process is consistent among remote assistance providers. The goal is to get remote control access or the client's computer desktop and provide assistance through the web.
The remote support access for the client most commonly starts with a web browser and web site. the web site contains the code into download and initialize a remote access and remote control desktop session with the remote user. There are web based remote support providers that provide remote support applications that install on the remote client desktop PC. These installable programs are often part of a lager computer and server management and monitoring system.
Other cases where there's an installed application for web based remote control assistance and support is the case when the agent provides a means to re-connect to the remote client computer for further assistance. In these cases, the remote desktop can be connected to with a remote user also being present to initiate the connection. This type of software adds un-attended remote support. The client does have to be online and connected to the web. The agent "checks-in" to a web site, usually and backend web-site, to up date a back-end database that the computer or server is online and available for connectivity over the web.