|Our remote support solution
pc remote control tool to
network administrators and technical support helpdesk staff for
supporting their computer end-users. Regardless of whether they are
employees or customers, accessing computers remotely for support will
result in faster response times for resolving requests for computer
assistance. Tech support staff can more efficiently address pc issues
accessing desktops over the web to solve problems on the remote
computer with out having to travel to the location or spend extra
amounts of frustrating time on the phone talking their end user through
the steps of
By accessing and gaining pc remote control over the web, problem resolution is performed in a fraction of the time. Our service is quick and easy for the end-user. There are no pop-ups that could confuse or distract the end-user. There are no elaborate links for your remote desktop users to type into the browser address bar for support, there aren't long painful forms to fill in. For you to gain access to the remote desktop on the web and use on demand pc remote control software, the end-user simply enters the support engineer's viewer id then clicks on a connect button.
|Even new desktops inherently require attention and support to keep
them and their end-users functioning at peak efficiency. Several hours
of downtime per user over the course of time can easily consume valuable
productivity time and result in revenue losses. Addressing the concerns
of remote desktop support
is imposed upon helpdesk staffs world-wide. In particular, addressing
the need for remote support
in the form of
remote desktop control on the
web is of interest for budgetary concerns.
If an individual member of a support group can calculate the time spent trying to walk and average end-user through analyzing logs and executing commands at a prompt, or the even more tangible time required to commute to a remote office location, it would be easily determined that a remote access and control method to reach those same remote desktop over the web to provide virtual on-site support would be a cost saving benefit to the support organization. Our online remote support software solution provides the tools support technicians need to provide support on the web .
|With an increasing demand on company IT support staff tasked
assisting users and maintaining computer desktops to deliver the support
faster and faster. With the corporate world being as it is today, even
small windows of downtime can be calculated into revenue loss. Keeping
computer systems and networks running requires more technology at its
core solution and in particular
remote pc control software
for desktop remote access
and support. Supporting systems using
remote pc control on the web
is the most applicable solution for computer access and remote
assistance of users since they can be working from anywhere.
The corporate work force in today's environment has been dispersed from the traditional model. Employees can be working on their computers at home but be viewing remote desktops at the office, like with Citrix, or have remote desktop access to important files over the internet using applications that are locally installed. This type of connectivity to the corporate office can be done through various type of security tunnels that could be appliance based or software based.
There are remote support solutions that operate independent of hardware and many require no additional hardware to provide user assistance remotely on the internet. Although there are support solutions that are platform based for desktop remote support, these tend be more expensive and require more technical expertise to maintain and operate them. Forms of desktop remote control that only require an internet connection on each side of the session are in most cased less expensive and easier to maintain in terms of operation overhead.
|Increasing demand in pc
remote control on the web has led to numerous companies providing
remote assistance software that works on the web over the internet. They
each have several aspects in common with one another and that is to
provide a toll for support personnel to use or apply when their end
user, whether customer of employee, requires assistance.
Remote assistance using pc remote control over the web can be provided quickly. Since computer access and connectivity will be over the internet, the remote desktop user could be located just about anywhere in the world. Their computer just need to be online and operation. The majority of vendors require a download from a web site or may be send in an email to the user to gain remote access. Of course provided the remote desktop system is operating enough to trigger either one of these computer access methods is also very important for a successful session.
|Try our service free for thirty days||solved much quicker and easier using remote control pc software to support systems remotely. Every industry in the world benefits from fast reliable online access to pc remote control support software. Current staff whose role it is to support computers within the enterprise or over the web, can be more efficient is their supporting duties by being able to reach out and assist user over the internet.|
|staff but rather using technology such as software to provide remote pc control on-demand to users, both corporate end-users and customers. The reach remote control software provides to support departments in incalculable.|
Give your tech support staff an edge and give them the tool that will allow them to diagnose and troubleshoot problems remotely over the internet. Support end-users and customer's desktop anywhere over the web. One account will permit a single support member of your department to connect and access remotely an unlimited number of computers anywhere through the web to provide on-demand remote control support. The remote user initiates the connection to your desktop viewer. Once connected you'll have remote control access to the system to support remotely fix the problem fast with driving to or trying to provide remote pc support over the phone.
|Remote Support Software Setup Info||
There are many windows operating systems that need to be of concern. Although many other vendors of remote PC control software are discontinuing support for some of the older operating systems like windows 2000, NT 4.0 , windows 98 , Windows ME and others to focus and consolidate their energy on windows Vista and only Windows Vista as the remote client, our system is still compatible and works with Microsoft Windows Vista and older operating systems. We don't believe just because an operating system is the not the latest and greatest operating system release, that there should be a drop of the other systems. Software for remote desktop support has to be more resilient as to the number of windows based computer operating system that it can support. Unless the user of such web based computer support software knows that each and every remote client that they will be establishing a connection with for support will be running a newer operating system, in the end they will not know and it's best to support all or as many various windows based systems on the web and though web based online remote desktop control and support.
http://www.4remotesupport.com has enabled many support companies and information technology departments reach their users faster without even having to establish secure connections such as those provided by SSL or secure VPN tunnels or other protocols like SSH to be connected. Without the need to establish secure communications fort to their users who may not be working on the corporate private network first, enable computer support professionals to access the remote computers faster enabling their services to help and assist those computer users get online faster. How do they do it? They use remote desktop control software and remote desktop access through remote desktop control on the web. This method is much easier than having to establish a ssl vpn or other means first.
Remote desktop access and remote control is done direct through the internet without having to first enable the user for a secure sockets layer communication protocol first before being able to remote control their computer on the internet. remote desktop control on the web for remote desktop access and support is faster and more convenient. Besides, what if the problem the remote user was having had to do with the software that was installed to be used to establish the remote SSL VPN or SSH communication to begin with. The support person would have to first assist the user with that problem first before being able to get on and help them with any other application problems. remote desktop control on the web is a better choice. remote desktop control on the web for desktop remote access support works in effect without having to establish a corporate secure channel communication.
remote computer support is more than a term used to describe technicians using a computer remote control program or computer remote control utility to provide remote control support to remote computer systems over the web. PC desktop support or even server support, it's a way to improve and make more efficient computer support and remote computer support. Remote computer support has the ability to allow faster connections to remote clients and remote computer desktops for support. Support can only be completed when contact is made with the remote computer user.
web based remote support software has a distinct advantage over local area network based remote control software installations and software applications for remote control desktop support. The one main advantage is there's no need o pre-install software and there is not requirement for having access to the remote computer prior to providing remote control access and remote control support form the internet. In other words, for web based remote support software, a technician won't have to visit the site to enable any features on the firewall or router or on the remote computers they need to gain remote control of over the internet. all that is mainly taken care of by and is facilitated by adaptive web based remote support software application components that download from the web.
No installation required, Web Based Remote Support is a mantra for remote support applications and tools and there are no after affects to the remote desktop access and remote desktop control features that would leave the remote computer in a position of vulnerability to outside threats or even internal threats from other local area network based or web based remote support software or remote access software applications. Compare remote access and remote desktop control applications, Compare and see that many of not all won't require pre-installation of files or programs. If any do, they generally do it on the fly.
The user mainly just clicks on a consent button like ok or run then the installation of the application continues and consequential results are the program loads and then run to connect to the support personnel. Once connected with the remote computer access and desktop remote control software application, the helpdesk or support engineer then can remotely control the computer on the web. Our programs and service still supports NT 4.0 and windows 2000 and windows 98 plus windows ME. Support for the Microsoft operating systems of Windows NT 4.0 and Windows 98, ME and Windows 2000 is still available. Even though other providers of remote desktop access and control through web based initialization is dropping support for those operating systems, we still support Microsoft Windows NT 4.0 and windows 98 and Windows 95 and Windows ME. Of course remote computer control and remote desktop access support for desktop operating systems like windows XP and Windows Vista is also available.
Desktop semote support software can reduce support costs by enabling support organizations to provide support and technical assistance to more of their customers and clients without increasing staff numbers. the reason for this is due to the use of the web as the transport medium to deliver the support. Desktop remote support software that works through the web uses the internet connection of the remote client computer to access the desktop remotely without having to actually go onsite to the customer's office. Desktop remote support software thus enables a faster turn-around of support calls and tickets. desktop remote support tools and utilities can increase customer satisfaction by eliminating the need to physically be onsite to access, troubleshoot and resolve computer and desktop issues. Remote support tools and solutions can also give technical support access of servers on the web. There unattended remote PC control solutions that works for servers as well and very well but there are those customers that feel not too secure about leaving their desktops, computers, PC or servers accessible from the outside. Worse case of this fear of remote access and control of computers in their office without their knowledge is that on servers where critical data is stored and where an untimely mistake can cost organizational downtime.
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