For remote support software try http://www.4remotesupport.com. They offer affordable remote support software that requires no end user installation. The end-user just goes to the http://www.4remotesupport.com logs in with your viewer id and clicks connect. remote control software downloads to their system and connect to a viewer running on yours. Our online remote support solution allows you to change your configuration for on-demand desktop remote control at any time and from anywhere through a browser on the internet for Remote PC Control through the web. Your end-users' on-demand pc remote control software, that downloads from the web automatically or is run from 4Support.exe after manual online download, connects to YOUR Viewer.
You'll have complete online remote pc control of the remote desktop over the internet on demand for support anywhere. the remote support software solution is very low priced and you get unlimited bandwidth and usage. You can PC remote control an unlimited number of computers with one account. Our evaluation period is for 10 days and is unrestricted. If you need remote control on computer through the internet that's affordable, we have the remote support solution to fit your budget.
Supporting remote desktops of users who are connected to the internet and could be located anywhere is not an easy task. Many tech support professionals don't have access to the remote equipment to make the changes required to create an inbound link to the network which the computer is located that requires remote support. As most online pc remote control software packages require the creation of the session going into a network, our creates a session outbound from the remote desktop that needs support.
The end user who is requiring technical assistance just clicks on a link on a web site then pc remote control software downloads to their computer and automatically connects to the remote helpdesk professional. Our service is affordable compared to almost all other support solutions. The big players in the market charge thousands of dollars and even charge per computer. We don't. You can access an unlimited number of remote computers and provide on demand remote pc control support as often as required. Software for remote pc support has a very important element that's required to control another person's desktop on the web. Software for remote computer support has to be part of the application or process for remote pc control support to function. Remote PC control is the underlying application that permits one user, usually a person with higher technical skills than the other person who's computer will be remote controlled, to provide support on the web.
The web is a useful tool not only for research and games or other recreational hobbies like maybe ordering medications and pills like cialis or other pharmaceutical drugs like lipitor, etc, On the web there are also sources of technical support. Computer support software that through which computer technicians gain remote access and remote pc control on the web. The remote access and control to see another person's desktop is important to providing remote computer support on the web through pc remote control on the web. When a computer technician or other type of desktop or application support person connects remotely to a computer on the web to provide support, the remote computer user has already clicked on a link to download or enable some remote pc control application that will connect their computer to a server and queue their request for support or will automatically connect their desktop to the technician's directly. In either case, on the web, is where the transaction for assistance initiated and the web will provide the medium for the continued support through remote pc access and pc remote control support.
pc remote control support is what it's name implies. remote controlling of a computer PC desktop or server for providing technical support or even for providing remote demonstrations of software. presentation can be made once connected to the remote computer. the presenter will have full control of the remote computer and will be able to run applications on it and do other things needed as if they were sitting right in front of it.
Remote support software provides an advantage to tech support departments and companies that onsite service calls cannot provide. The advantage is provides is that it is nearly instant access and problem resolution capabilities enabled by remote support software. Software for remote desktop support lets support people get to the computer and or server problems faster than is ever possible by onsite support. Unless there is a network problem, access to the remote computer, desktop, server, laptop, or mobile device is faster still than going onsite for the service call. Our system gives technical support professionals that capability. It is software for remote control access for support of end-user devices and company servers. Onsite support still has its value and plays a great role for the face to face customer relationship building that is also required when providing computer desktop, server and networking support to customers and clients. Remote support software however cannot be passed in so far as the wonderful opportunities it opens up.
Web based Desktop Remote Control SoftwareThe remote desktop user starts the connection by opening their web browser and going to a web server that the tech-support people have enabled for remote support with a link that initiates a connection. Alternatively, 4RemoteSupport provides and executable that can be placed on w web server, also accessible via a standard web browser, or a UNC share. 4RemoteSupport currently does not require remote desktop web connection activex control HP ILO and Dell DRAC technologies permit access to remote consoles of servers. It is a server based support technology. 4RmoteSupport is not limited to server console support but includes instead remote desktop connections, laptops, computers, PC support on the web. 4RemoteSupport also provides the option to connect to our web site wit ha standard web browser for initiating a remote desktop control connection. We provide right on our homepage access to remote support. The user enters a code like with other remote support services, and other services or other services and starts a connection. The advantage over other services is that the code is the same and can be remembered by the remote client and user for the next time they need support on the web. Online PC support software for online desktop remote control on the web support is provided with free email support and free updates and upgrades - no additional fees or hidden costs. Software for remote desktop support enables and provide real time web based remote desktop access with remote control for support. Try our on demand pc remote control solution for free for ten days and deliver helpdesk type pc remote support. Computer end-users and other remote clients can be connected to online anywhere over the Internet. The free trial evaluation account desktop viewer setup doesn't require any other obligation. Fill in a short Tech-support access form requiring only a valid email address. Try our cloud based hosted PC remote support software for a 10 day evaluation.
Web Based PC Support Software
4RemoteSupport web based PC support software enables remote control of PC computers online. The computers can be on the web for web based support or on the local network for local connections. Web based PC remote support is essentially web based remote support software with features like remote computer control, remote access on the web or on the local area network. These and other web based PC support software features can contain online chat, and file transfer. Additional features of web based PC support software is local drive access and also access to video devices, external storage like USB attached drives, and other network resources. Network resources on the local network are accessible from the web with software for web based computer support and Web based PC Support Software. Normally, local network resources such as file server, SANs, or NAS devices, security surveillance systems are not directly accessible on the web. Although many of the aforementioned devices and products have web based user interfaces, they need additional configuration for be access from the web. Listed below are capabilities and similar opportunities for web based PC support software:
Accessing remote computers from the web with software for web based computer support provides indirect access to local network resources. This is because software for web based computer support enables remote assistance to access the computer. Once remote assistance is connected to the computer through the web, they can then connect to other computer desktops, PC computers, server, routers and all other systems available. Permissions to all other devices and resources also play a role. Web based PC support software with remote control will enable a remote computer desktop or server technician or engineer the access to remote network resources such as file servers. 4RemoteSupport provides software and services for accessing computers, desktops, PC systems through the web over the Internet 4RemoteSupport features:
Web based support software from 4RemoteSupport includes file transfer free, upgrades, and updates with no hidden costs for users. Web based support software from 4RemoteSupport includes unlimited remote desktop connections, with no session counting or remote connection session counting.
Local Remote Computer Access versus Web based Access.
The advantages of software for web based computer support which allows connection to remote computers is clear. It is unlikely and almost impossible to effectively support large numbers of users using only local resources. The advent of software for web based computer support has sped up the process of getting to the computer desktop user who has a problem. Remote desktop sharing such as that provided by software for web based computer support make it possible for a smaller tech-support staff to effectively and efficiently monitor and support computer desktop PC users . Also enabled with online computer support is the distances in which users can be dispersed is greater. By using web based access through the Internet, tech-support can gain access through the Internet in seconds to minutes. Troubleshoot problems quickly and resolve issues in less time using desktop sharing software such as online desktop remote support software online. There are situation that technical support can encounter that cannot be helped even with desktop remote support software.
These types of situation are normally issues related to network connectivity .A network connection is required for all remote control software applications and remote support software applications . This is because in order to remotely access a computer desktop or PC on the web over the internet, the computer must be connected and online. Online web based support requires a connection and local user login access such as a password . Even if the remote support software utilized unattended services, without a logon technical support cannot access the desktop. Local computer access of remote computer access requires a connection and a live online connection to the web. Web based computer support through the Internet will also have an issue if there is a misconfiguration on a router or firewall . For example, a router might have a dual ISP connection which if not working or configured properly could cause traffic for one port to go out one of the ISP connection to the Internet and TCP/UDP might be configured to go out through the other ISP. This can cause a problem if the service utilizes both http SSL connections and standard port 80 http connections. This is a situation that would require local remote computer access and remote control. Perhaps even local console access would be required. Support software by 4RemoteSupport provides:
Software for supporting computer desktops including the features and functionality of PC remote control with full remote desktop screen sharing. This means full remote control and file access. File transfer is part of the standard service and does not come with any limits. 4RemoteSupport web based support software has re-connection features. There is no remote desktop session counting so that means you can support an unlimited number of remote desktops, computers, PC, and servers. The users can be any distance away and simply connect through the web over the Internet. Over the Internet computer support is accomplished with e viewer running on the technical support computer and a small piece of software downloaded from the web to make the connection on the remote computer. We have used web based remote support software applications that have both the requirement of the remote user to initiate the connection but first having to generate a support code. We have also used the web based computer remote support software for which we provide the support code to initiate the connection. We prefer to have control of this code and provide it to our clients. Although both seem to have an advantage and disadvantage, it appears providing the support code tot he end-user for them to use to make a remote desktop connection seems more practical. It alleviates the need for the end-user to perform that extra step in the process of attaining remote support. We know end-users come with varying degrees of technical skills and feel it is best to provide them with a number to enter rather than running even the smallest of downloads or applications to generate the code required to connect with for remote support. The goal is remote support software and web based access to computers is remote control .Technical support can better perform the function of support with desktop-sharing remote control. Full remote control is the better option and without the need for the remote computer desktop user to click on anything to permit access. 4RemoteSupport permits full remote computer control upon connection with the remote desktop. The technical support staff member can full control of the mouse and keyboard from the onset of the connection. This type of connectivity induces a a faster response time and alleviates the burden of the remote user having to perform any additional action to make the connection to the remote desktop complete.
Software for web based computer support
Some of the inherent features of software for web based computer support is the the requirement that they permit screen-sharing. Screen-sharing is the minimum required. Software for web based computer support doesn't always require computer control. Computer support through the web is software that enables an IT technical support person to assist another user remotely. the user and/or the technician can both be at the same location of connected via the web. When connected through the web, the support provided is web based support often initiated with a web browser. Software for web based computer support can be in the form of a simple online web based chat system. A web based support platform for communicating with clients, customers, or end-users like employees. Web based computer support software can be screen-sharing. A remote technical support person could provide assistance to a user without having to actually remote control the computer desktop. The support person can assist the remote user by only viewing the shared screen and instructing the user telling them what to so. Web based computer support based on remote control access of computers through the web provides a base mechanism for improving the customers or end-users experience with the technical support staff. Information technology department provide both onsite and remote computer support to their users. On-site technical assistance is made easier but the fact the users are based in the same location. In most cases small information technology departments tend to provide desktop assistance to co-workers by being preset at their location. They do have opportunities for remote computer support. The choices for internal support are greater than those for support provided through the web through online mechanisms. There is greater options for increased security for those applications as well. Software for web based computer support can be more vulnerable to attacks from the web. The basic reason for this is that the remote computer connections have to be made through the web and through firewalls. Internal support has more authentication and authorization mechanisms. The primary form of authentication and authorization for remote control web based computer support applications is LDAP servers. Internal, installed remote desktop control applications can have deigned and developed within their structure methods for authenticating the computer, user, and remote support agent. These mechanisms are usual tied to LDAP or RADIUS authentication. Most common however is Microsoft's Active Directory.
Common Methods for Online Customer Assistance
This form of computer support is common. It is less efficient and practical than full computer remote control. Full computer remote control for remote support enables technical support staff to not only view the remote screen with screen-sharing support, but also remote control the user's desktop. Policy can dictate technical support to assist by only viewing the screen of the remote computer user but it could also be a preference. More efficient support comes by utilizing software for web based computer support in it full capacity. Computer support with remote control is allows tech-support to more quickly repair computer problems such as repairing software or operating system driver issues . This an many other computer support aspects can be performed through the web with software for remote computer control. Remote assistance can be categorized into several packages of varying degrees of support levels. One of the most common methods for support of web users and computer users in general is online chat. Online chat is a tool used by many commerce web sites and other education web sites. Most often it is found on pages where product selection by a web user can be assisted by a friendly chat agent. Another more important form of remote support software is the true remote desktop control applications that can permit support technicians and application specialists to aid the remote user via the web. Remote support software for this purpose generally requires the remote web based user of local network user to initiate or request a connection for a technical support agent. The technical support person makes a connection to the remote computer desktop and with the remote access get remote control of the computer through the web to provide screen-sharing remote support.Added