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4RemoteSupport Web based Computer Remote Control

I've checked out several software packages and services that provide in one form or another software for remotely supporting computers online. There are so many to choose from. The list long and so are the types. Remote support software can have several of many options. A subset of options and features that are most important are remote computer control and remote desktop support access through the Internet. This is one of the most critical to have as not all support is done on the local network. Commonly, remote support is needed across the Internet to users who are geographically miles or kilometers away. They can be remote office workers, workers on their laptops or tablets , or work at home employees. One the most common need for remote access was for marketing or sales people who were on the road visiting customers on-site. The most often had the a difficult time connecting or accessing their applications and documents from the remote distance. The common cause for this problem was internet access reliability. Remote Support software by 4RemoteSupport has a reconnection feature which causes the remote client application software for remote control and support to re-connect to tech-support in the event of a network disruption.

There are some real technologically advanced systems available.  Many of which have well branded, known names within the information technology community. These programs are backed by mega corporations that have the research and development money, and plain old budget to keep and maintain a very good staff of programmers and developers. Their products are very technologically advanced with lots of features.

Remote Desktop Support Solution for Web Based Desktop Support

There are other sellers (online retailers) that have less technology into their remote support software products but do perform the basic task of allowing their users to gain access and remote control of a remote computer over the internet. Almost any remote support solution  is invaluable to many small  IT companies and software developers that need to support their products over large geographically dispersed areas.

Remote Assistance Software

These packages tend to cost less and have some requirements that the lager remote assistance software providers don't have. One of which id that they require their users to create an access rule on their routers to allow the remote data stream to pass through from the internet to the supporting computer on the LAN. They provide a program that has within it remote control software that's extracted to the remote system and is pre-programmed to connect to the support person's network.

Online Remote Support Software

They aren't truly online remote support software solutions except for the fact that the program is downloaded by end-users from websites that are available online on the internet. Some of them are good and as mentioned earlier, provide an invaluable service to many support groups, consultants and IT helpdesks. They are also much cheaper than their hi-tech counterparts and offer a nice set of features.  There is a drawback to these hardcode programs that I find compelling to mention. The largest drawback is that if the supporting network changes then the program is rendered useless. The person who has purchased the program has to buy another copy. The new copy will reflect the update in the network addressing.

Software for Computer Remote Control Online

This can get costly for the support person if they make several changes in their internet service provider either by choice or by force. Another drawback that these remote support tools inherently have is that the support person could use it from only the network for which it was created to run from. If they had the program built to provide remote support from their office network, then they can't automatically switch to using it at home. The tech support person would have to connect to the network it was designed for first.


Find software with the features I needed

As the software on the average desktop gets more and more complicated, the more the desktop requires support.

4RemoteSupport | Web based Desktop Support Software. Remote IT Assistance Software with Desktop Remote Control Online.
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Remote Desktop Connection through the Web

  4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband  Internet access is acceptable for remote support connections.  The remote user only needs a web browser to initiate a desktop connection  Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access.  Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software.  Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.  
4RemoteSupport | Software for Remote Desktop Support over the Web. Web Based Remote Desktop Support Software.

Software for Remote Desktop Support on the Web

No special password or registration is required for the user on their computer to get technical help from you or your team of technicians. As with many remote support solutions, a 6 digit or higher code is needed for access to web based software for remote desktop control online for remote access and support on the web. 4RemoteSupport.com's online support software for web based remote computer control support also needs a code for the session to be initiated. The support software initiates a connection to connect to tech-support through the Internet. The software for remote computer support on the web for remote desktop access control connects without delay or further action from the tech-support person. Tech-support departments have immediate remote access and control to the remote system . 4RemoteSupport's remote support solution does not require much input from the remote computer user. As we know, not all people are tech savvy and get confused at times easily at what to do or what you are describing them to do.  Even the simplest of steps can turn into a very tedious arduous task . It is at times so arduous that onsite would be a better solution for support just to skip having to re-peat what to click on or what to look for on the screen

Online Desktop Remote Support

No registration or active-x add-ons or chrome extensions are required for the browser to use the service for online desktop remote support through the web. Just your viewer id, the access code, is necessary for the end-user to enter on a web form or entered into the remote support utility program when prompted.  Software for remote desktop support on the web for online remote access for remote control desktop support online can be simplified even further. The user who is being support remotely connect through the local network, Internet, mobile cellular network at 3G, 4G, 5G or higher speeds.  You, as the tech-support side of the connection, have a login account of course to the site.  Once logged into the site , you have access to you main user page from which you may launch your viewer. The 4RemoteSupport.com's remote desktop viewer is what the computer or other device such as server , laptop, or tablet connects to as previously described. 

Software for Desktop Support through the Web

With such high network speeds available today, and so many ISP options, any device that is connected to the Internet can be remote controlled and supported by 4RemoteSupport's software for desktop support through the web. 4RemoteSupport.com's service does not need high-bandwidth however. Although dial-up is rarely still used, 4RemoteSupport supports all types of connections even that of legacy dial-up, DSL, ISDN or other legacy connections as well as the latest broadband technologies and connections. It does not matter what kind of network connection it is but there must be one at least.  

PC Remote Control on the Web

Once the pc remote control on the web viewer is started on your remote support desktop computer system from a previous online remote support session.  Your remote desktop connection viewer software does not have to be started up each time you need to support a client or end-user remotely. 4RemoteSupport's  remote desktop connection viewer software can remain running. It is minimized to the task-bar of the windows computer by default. It remains as a running process without taken any CPU cycles. It is minimized and ready for new connections. It can be turned of by right clicking on the task bar icon and selecting "disable connections". Then, direct the end-user whom you'd like to provide support to using online remote desktop control to open a browser and go to our homepage or your web site for web based access for support. We provide you with a form that can be placed on the web on your site on any page you choose. The html form is used for the end-user to enter the support code (recall that earlier the support code was described) to start the remote desktop connection session by entering the support code which consists of 6 digits at this time. Optionally, 4RemoteSupport.com software for remote desktop control for support has an email option for initiating an remote support session through the web. The email option can be used and a support link can be sent to the person's email address. That email will contain a URL for the user to click on . That URL opens a web page on our site. 4RemoteSupport's web based connection page contains a button the user is click on. The emailed remote support link is received by the user into their desktop email client, on their tablet laptop or mobile device. There's no configuring of online desktop support software by the end-user at all for remote support - there's really nothing for them to think about.

Remote Support Software

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