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4RemoteSupport Web based Computer Remote Control

I've checked out several software packages and services that provide in one form or another software for remotely supporting computers online. There are so many to choose from. The list long and so are the types. Remote support software can have several of many options. A subset of options and features that are most important are remote computer control and remote desktop support access through the Internet. This is one of the most critical to have as not all support is done on the local network. Commonly, remote support is needed across the Internet to users who are geographically miles or kilometers away. They can be remote office workers, workers on their laptops or tablets , or work at home employees. One the most common need for remote access was for marketing or sales people who were on the road visiting customers on-site. The most often had the a difficult time connecting or accessing their applications and documents from the remote distance. The common cause for this problem was internet access reliability. Remote Support software by 4RemoteSupport has a reconnection feature which causes the remote client application software for remote control and support to re-connect to tech-support in the event of a network disruption.

There are some real technologically advanced systems available.  Many of which have well branded, known names within the information technology community. These programs are backed by mega corporations that have the research and development money, and plain old budget to keep and maintain a very good staff of programmers and developers. Their products are very technologically advanced with lots of features.

Remote Desktop Support Solution for Web Based Desktop Support

There are other sellers (online retailers) that have less technology into their remote support software products but do perform the basic task of allowing their users to gain access and remote control of a remote computer over the internet. Almost any remote support solution  is invaluable to many small  IT companies and software developers that need to support their products over large geographically dispersed areas.

Remote Assistance Software

These packages tend to cost less and have some requirements that the lager remote assistance software providers don't have. One of which id that they require their users to create an access rule on their routers to allow the remote data stream to pass through from the internet to the supporting computer on the LAN. They provide a program that has within it remote control software that's extracted to the remote system and is pre-programmed to connect to the support person's network.

Online Remote Support Software

They aren't truly online remote support software solutions except for the fact that the program is downloaded by end-users from websites that are available online on the internet. Some of them are good and as mentioned earlier, provide an invaluable service to many support groups, consultants and IT helpdesks. They are also much cheaper than their hi-tech counterparts and offer a nice set of features.  There is a drawback to these hardcode programs that I find compelling to mention. The largest drawback is that if the supporting network changes then the program is rendered useless. The person who has purchased the program has to buy another copy. The new copy will reflect the update in the network addressing.

Software for Computer Remote Control Online

This can get costly for the support person if they make several changes in their internet service provider either by choice or by force. Another drawback that these remote support tools inherently have is that the support person could use it from only the network for which it was created to run from. If they had the program built to provide remote support from their office network, then they can't automatically switch to using it at home. The tech support person would have to connect to the network it was designed for first.


Find software with the features I needed

As the software on the average desktop gets more and more complicated, the more the desktop requires support.

4RemoteSupport | Web based Desktop Support Software. Remote IT Assistance Software with Desktop Remote Control Online.
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Remote Desktop Connection through the Web

  4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband  Internet access is acceptable for remote support connections.  The remote user only needs a web browser to initiate a desktop connection  Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access.  Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software.  Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.  
4RemoteSupport | Software for Desktop Remote Control for Remote PC Support through the Web

Software for Remote Desktop Support with Remote Control over the Internet

Support all types of devices and systems over the Internet using software for online PC remote control support hosted service works over the web to gain access through firewalls, gateways and routers. Our affordable software for online remote desktop support is web based software for remote desktop access and support through the web. It is a hosted or cloud based solution. There's no hardware or virtual appliances to buy and install. There are no additional fees or charges. Other remote support service providers claim that there is no monthly or repeat fee. These other remote support software providers claim that it is a one time cost but charge for upgrade, updates, and support. We do not charge for support. Support is included with our software for remote desktop support over the web. We provide service through-out the world. Global access to our support platform is available 24 hours a day.

Benefits of Online Desktop Support Software

The benefits of online desktop support software are mostly obvious. Online desktop support software permits faster access to computers through the web. Faster online access means that users who are having issues with their computer desktops, laptops, or other devices can get help faster and get back to performing their jobs and completing tasks faster. Whether they are working on a Word Document, Excel Spreadsheet, creating a PowerPoint presentation or using an email client such as Outlook, their applications need to be working and access to resources such as file shares and VPNs need to be available. Our online desktop support software service about software for remote control support of computers, desktops and other devices. We are working on more updates hat will be included with the pricing. We do not charge fore updates  All updates and upgrades to our service for remote support on the web is provided with the price of enabling a remote support account. We will continue to have the executable for the near future as well as support the Java download. Alternatives for remote access are being looked at and considered. We are a small group and as resources permit, we upgrade our service of software for remote desktop support.  

Software for Remote Desktop Control Support with Remote Access on the Web

There's no per connection or per remote computer licensing.  We permit unlimited connections and unlimited number of computers to provide software for remote desktop control support via remote access on the web from, in fact, more than one desktop , laptop , or computer can be using the same "license" at the same time. . You may support as many computers as needed and as many techs can use the system from any computer. Switch computers without an additional license or requesting a change of licenses. We do not tie a license to a NIC mac address of a network card or other unique number associated with the computer for identification or authorization.  

Software for Online Desktop Remote Control Support with Remote Access through the Web

Because the our software for remote computer control for remote access support on the web service is hosted, there's no hardware to buy and maintain. You are not required to purchase a physical or virtual server or appliance for the solution to work.  Having to purchase server hardware or even maintain a virtual server that could have been deployed from a template such as an OVA or OVF template will result in the need to pay additional charges for support and maintenance. There's an advantage for organizations that already have a virtual infrastructure such as VMware or Hyper-V . Organizations that already have virtualization can easily add a virtual server to their systems. As mentioned however, these servers even though they are virtual machines will require support and service of software for remote control and support charge for upgrades and support. Also, there's no need to spend thousands of dollars per license or seat plus yearly or annual software upgrade and maintenance fees. Software for online PC remote control support multiple remote laptops, desktops, servers, and other computers anywhere across the Internet or even on a local network with a single special desktop viewer simultaneously on the web. Your users can be located literally anywhere connected to the network either internal or on the Internet. The computer users your supporting via remote support only has to input or enter into a form a desktop viewer code to connect (other options are available). 

Remote Support Software

4RemoteSupport Remote support software has a fundamental component of remote PC control. Software for PC support over the web is remote support software for accessing remote computers across the web. The access can be for viewing a shared-desktop screen like with screen-sharing. The use of desktop screen-sharing can be for conferencing and collaboration. Fundamentally, most screen-sharing remote support applications that are online for web access have an intrinsic component that is beneficial for remote assistance. Remote assistance via remote support software creates a remote control desktop session. Software for PC support over the web inherits the ability for remote computer control.

useful features include

Online remote support software like software for PC support over the web mitigates the connections through which remote assistance is provided. Remote assistance via remote support software independently creates not only a mechanism for remote assistance connectivity but also a method for improving customer experience with their support organizations. The technical support group providing remote assistance with the use of remote support software can be an integrated part of the larger business structure or can be an outsourced group. the out sourced group providing remote assistance will use remote support software over the web for remote desktop control connections to client computers. Web based desktop support software for online remote desktop control enables these support organizations their support representatives to access computer desktops, PC and server systems through the web to provide faster remote assistance technical support to their client and desktop users.  

Computer Support over the Web

Computer support over the web software from 4RemoteSupport enabled technical support agents and representatives to remote assist users across the web form any location. Remote control access of computers using 4RemoteSupport computer support over the web provides a software support tool that can aid in user experience and customer satisfaction. This is due to the speed in which remote computer can be access. The web provides the greatest interconnecting web site to permit access to users computers. The users or client can be working from home, a remote office or from any devices that is online and connected to the web. Computer support over the web can does not require full connections at times but still can offer many advantages to the remote client. Computer support over the web can be a simple a a remote access connection for viewing only. Although most software for support applications contain as their main component of reference  remote control, there are many instances where support can be provided to the remote client with view only capabilities.

Desktop Support over the Web

Desktop support over the web software from 4RemoteSupport offers many of the same advantages that computer remote support over the web provides. These inherent capabilities of desktop support over the web software offers technical support groups and organizations are astonishing and. Real time screen-sharing desktop support over the web has become a standard part of every support professionals daily work routines and characterizes technical support. Desktop support over the web is an extension of local network support. Although the speed and options for security are greater than desktop support over the web, the advantages of web based control for desktop support like desktop support over the web are comparable to even the best local installation of remote control software. Installed applications do offer a greater capability towards management and access. Roles based access can be implemented with again authenticating local server. Desktop support over the web may not display properties of local authentication but can authentication the web based connection with the local desktop and can perform a single sing-on wit ha  authenticating server. desktop support over the web however enjoys the properties of not having to maintain an installed application on the remote computer and in many instances does not require an agent or services to be operating on the remote desktop in order to facilitate remote access connections over the web.

PC Support over the web

 

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