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Supported Operating Systems:
Microsoft Windows 9x,Me,2000
Pro & Server, XP Pro & Home, Windows Server 2003
Requirements:
Internet Explorer 5.0 or
greater and Java Virtual Machine (Sun or Microsoft) installed and enabled -
that's it!
If you don't have a Java VM installed, on first use
you'll be redirected to a page you could install either version from.
Once
your account is setup, just setup a simple port forward on
your router to
your desktop. You don't have to do anything on your customer or
end-users router or firewall - only your own. If you have multiple support professionals within your
office and you've purchased several accounts, then just use a different port
number for each support person. You could have two, three, or dozens
and each of you could be providing remote support to multiple end-users at
the same time ...simple.
It's easy to see and set which ports each account
uses -
click to see a sample account profile page screen shot. Clicking to see
the screen shot will open a new browser window so check your pop-up
blockers.
The user
whom your trying to provide remote support to just enters your viewer id in the Login
Field that's located right on our homepage and then clicks connect. We use a
customized version of VNC that gets downloaded to the target computer and
connects to your viewer. Instantly you see the remote desktop
and have full control over it!
VNC for many years has been and still is a reliable
pc
remote control software utility. We're techs too and use this
service ourselves. We are very satisfied that the value you get is
tremendous compared to the cost. Especially when you compare our cost
to ANY other remote support solution. You could test it out yourself totally
free for 10 days - no credit card needed.
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Remote Support Software
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Online
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Remote PC Support
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Additional Benefits:
Each account
can connect to an unlimited number of computers - there are no
restrictions what so ever.
There's no
bandwidth usage fees such as those some boutique remote support solutions
charge on top of the hundreds a month charged to have an account.
We have just one LOW flat rate. Period.
You could
change your own configuration very very simply from one form on your profile
page. Other services
charge to make changes.
Sample account profile page screen shot. Clicking to see the screen shot
will open a new browser window so check your pop-up blockers.
There's no
elaborate software configurations or dedicated servers required. Our
pc remote support
service is very simple to setup and even simpler to use.
Try it free
- No credit card or commitment required!
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