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Support Software

 
 
      4RemoteSupport | Web based Desktop Support Software. Remote IT Assistance Software with Desktop Remote Control Online.
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Remote Desktop Connection through the Web

  4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband  Internet access is acceptable for remote support connections.  The remote user only needs a web browser to initiate a desktop connection  Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access.  Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software.  Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.  
4RemoteSupport | Software for Remote Desktop Support over the Web. Web Based Remote Desktop Support Software.

Software for Remote Desktop Support on the Web

No special password or registration is required for the user on their computer to get technical help from you or your team of technicians. As with many remote support solutions, a 6 digit or higher code is needed for access to web based software for remote desktop control online for remote access and support on the web. 4RemoteSupport.com's online support software for web based remote computer control support also needs a code for the session to be initiated. The support software initiates a connection to connect to tech-support through the Internet. The software for remote computer support on the web for remote desktop access control connects without delay or further action from the tech-support person. Tech-support departments have immediate remote access and control to the remote system . 4RemoteSupport's remote support solution does not require much input from the remote computer user. As we know, not all people are tech savvy and get confused at times easily at what to do or what you are describing them to do.  Even the simplest of steps can turn into a very tedious arduous task . It is at times so arduous that onsite would be a better solution for support just to skip having to re-peat what to click on or what to look for on the screen

Online Desktop Remote Support

No registration or active-x add-ons or chrome extensions are required for the browser to use the service for online desktop remote support through the web. Just your viewer id, the access code, is necessary for the end-user to enter on a web form or entered into the remote support utility program when prompted.  Software for remote desktop support on the web for online remote access for remote control desktop support online can be simplified even further. The user who is being support remotely connect through the local network, Internet, mobile cellular network at 3G, 4G, 5G or higher speeds.  You, as the tech-support side of the connection, have a login account of course to the site.  Once logged into the site , you have access to you main user page from which you may launch your viewer. The 4RemoteSupport.com's remote desktop viewer is what the computer or other device such as server , laptop, or tablet connects to as previously described. 

Software for Desktop Support through the Web

With such high network speeds available today, and so many ISP options, any device that is connected to the Internet can be remote controlled and supported by 4RemoteSupport's software for desktop support through the web. 4RemoteSupport.com's service does not need high-bandwidth however. Although dial-up is rarely still used, 4RemoteSupport supports all types of connections even that of legacy dial-up, DSL, ISDN or other legacy connections as well as the latest broadband technologies and connections. It does not matter what kind of network connection it is but there must be one at least.  

PC Remote Control on the Web

Once the pc remote control on the web viewer is started on your remote support desktop computer system from a previous online remote support session.  Your remote desktop connection viewer software does not have to be started up each time you need to support a client or end-user remotely. 4RemoteSupport's  remote desktop connection viewer software can remain running. It is minimized to the task-bar of the windows computer by default. It remains as a running process without taken any CPU cycles. It is minimized and ready for new connections. It can be turned of by right clicking on the task bar icon and selecting "disable connections". Then, direct the end-user whom you'd like to provide support to using online remote desktop control to open a browser and go to our homepage or your web site for web based access for support. We provide you with a form that can be placed on the web on your site on any page you choose. The html form is used for the end-user to enter the support code (recall that earlier the support code was described) to start the remote desktop connection session by entering the support code which consists of 6 digits at this time. Optionally, 4RemoteSupport.com software for remote desktop control for support has an email option for initiating an remote support session through the web. The email option can be used and a support link can be sent to the person's email address. That email will contain a URL for the user to click on . That URL opens a web page on our site. 4RemoteSupport's web based connection page contains a button the user is click on. The emailed remote support link is received by the user into their desktop email client, on their tablet laptop or mobile device. There's no configuring of online desktop support software by the end-user at all for remote support - there's really nothing for them to think about.

Remote Support Software

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Remote Support Software

Remote support software provides many advantages over providing tech support onsite. One of the major features of remote support software is the ability to access computers, desktop, laptop, and servers from outside locations from the web. Access to computer desktop, servers, desktops, and laptops from the Internet typically is connected with managed services companies providing technical support to their clients and customers without the need to travel to their customer's offices. Remote support software permits faster access to computer problems for faster problem resolution. 4Remotesupport provides software for remote support and remote desktop control through the Internet. Although remote support software is not defined by remote access through the Internet, it is typically the most widely used method for connecting to remote computers for providing tech-support. Remote support software in many instances is screen sharing software that permits both the remote user and the tech-support staff to view and access the same desktop screen. Other applications for remote control such as Microsoft's RDP does not permit dual access to the desktop screen. It is not screen sharing in the since that both sides of the connection have access to the same screen. Remote control desktop sharing is remote support software such as that provided by 4RemoteSupport to access a remote desktop through the web for providing tech support. There are many freely available remote support software applications that give fast access to remote desktops but don't offer with the service file transfer. 4RemoteSupport's desktop sharing remote support software provides a means to transfer files quickly from within the viewer application. File transfers are over the web and are bi-directional. Bi-directional file transfer provides additional capabilities to the tech-support or It department because files can be exchange from one computer to the other. The files exchange can be configuration files, screen shots, application installation files. Remote support software can be used for local access to computers too. Remote support software is not limited to just providing support by managed services companies but can also be used on a local network by internal IIT support groups and departments. IT departments use remote support software to access their users' computers on their local network. The network and users can be dispersed on different floors of a large building , campus wide in a large multi-building corporate network or can be across the country or world. All uses of remote support software are aimed at access PC desktops remotely to provide assistance and guidance for users. Support software like remote support software can be  used to aide and assist users who are just learning a new application or to configure software for first time use . Support software such as remote support software can be used and comes in the form of web based desktop support software for desktop support through the web. Other common references to remote support software include the following:

  •  online desktop remote control
  • online computer remote control
  • online PC remote control
  • online desktop remote support software
  • online computer remote support software
  • online PC remote support software

It is not limited to the above descriptive phrases but often reed to as just support software. The basis for remote support software is remote desktop control. Like in the case of Microsoft RDP, or HP ILO and Dell iDRAC, the main purpose and goal of remote support software is remote control access and control. Remote control of the user's desktop is provided by 4RemoteSupport with a simple access code entered by the user. Unlike HP ILO and Dell iDRAC, remote support by 4RemoteSupport is achieved by the end-user initiating the connection .The connection is initiated by the remote computer desktop user and then once connected tech-support has immediate control of the remote computer. remote control built into remote support software provides the means to perform tasks on the remote system such as re-installing applications or installing applications, configuring software such as email clients, connecting network drives, correcting printer and other peripheral devices connected to the computer. With support software such as remote support software their is access to the system for management purposes and also for basic maintenance such as running updates. Remote support software is the fastest means to provide support over the web through the Internet. Online desktop remote support and online desktop remote control combines remote access and remote support . with user initiation of the connection there is no listening ports left open to be abused by attackers so this makes the solution more secure than leaving Microsoft RDP ports open and listening for connections. Both the end-user and the tech-support person can view and operate the keyboard and mouse simultaneously. This dual control of the screen permits both parties to input information and efforts to resolve the issue at hand. 

 

 

 
       
     
   
4RemoteSupport | Software for PC Remote Control On the Web.

Remote pc support over the web on-demand can increase productivity and profits.  Technicians, information technology consultants, helpdesks, value added resellers, software developers, attorney and law applications, medical software support, accounting software support all can benefit using pc remote support software. Affordable remote tech support software. We offer a hosted remote tech support solution that's an alternative to the over priced big name brands solutions for pc remote software.


 
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