4RemoteSupport's provides
online PC remote support software which enabled technical support and
helpdesks deliver the web based support required to assist their users and client.
This support is attained using 4RemoteSupport.com's online PC remote support
software through the web for support on the local area network. The client
can have an online desktop computer or be working on resolving an issue on a server or laptop computer
system through the network. Unlike HP ILO or Dell DRAC remote control systems built into their
server, 4RemoteSupport's Support software is less complicated and does not
need any special hardware. Another major difference is that both ILO and
DRAC don't require and operating system, to be installed on the server. The
server can be in a degraded state, such as a drive failure or other
catastrophic problem such a a CPU issue or memory issue.
4RemoteSupport.com's remote support software service provides
web based software and access to computer
desktops online,
web based server desktop or admin tools but does require an operating system to be installed and
the computer desktop, or laptop ,server to be connected to the network. The
network requirement component is true of HP ILO and Dell iDRAC as well but those two
technologies are independent of the the network interface card used by the
server's operating system post boot-up There is an additional "special"
network interface card, it is not unlike the normal network interface cards
except it does not need a Microsoft Windows, Linux, Unix, mac operating system, The
network card is separate from the main board's operations.
4RemoteSupport.com provides similarly the ability to access computer through
the web, desktops on the web, servers over the Internet, laptop over the web,
or other online computing devices through the local network when they are are having an issue
that needs to be addressed. Fast support is essential except on few
occasions, 4RemoteSupport online desktop support service and
online PC remote support software is an ideal solution for tech-support
initiatives to drastically improve access times of customer or client
computers to provide real-time technical support
over the web.
Remote Support Software
The internet helps us provide
remote support to customers and client across the web. It is the largest
network and we only need the remote computer to be online. 4RemoteSupport
remote support software has maintained backwards compatibility. This means
that 4RemoteSupport remote support uses web browser and a remote computer
that is connected to the Internet. 4RemoteSupport can help provide computer
remote assistance with screen-sharing remote access not only on the Internet
but also on the local network .The remote user can be an internal corporate
user in the same location as IT support or helpdesk. The remote user can be
connected via a VPN to a remote office.
Online Software for Desktop
Support
They can be a single person
remote user who works form home or be part of a larger remote or satellite
office. Campus wide support is also attainable and
online software for desktop support similarly to remote support software
will help provide fast remote assistance and remote help to repair computer
software problems, operating system configuration changes, add printers or
other devices with remote desktop connections
over the web. There is nearly no limit of what can be achieved with
remote support software. It essentially enables remote technical support to
perform all function as if they were sitting in front of the computer
themselves. Remote support software helps save money for organization such
as those that provide managed services. Managed services companies use
remote support software and generate their revenue by provide information
technology support to independent companies that do not want to maintain
their own IT department.
- Web based Desktop Remote Control
- Web based PC Remote Control
- Web based Computer Remote Control
- Desktop Remote Control over the Web
- PC Remote Control over the Web
- Computer Remote Control over the Web
- Remote Support Software
Expert Computer Support with a Smaller Staff
This is a cost effective method
to have expert support without the cost of maintaining a staff of experts.
Many companies are migrating to the cloud model. They pay a company to
provide them the hardware they need and the software to run their business
without the expensive costs of purchasing the hardware themselves. They only
need to maintain the interconnecting devices and maintain an online
presence. The hosting company maintains the hardware and backs the servers
up to a reliable off-site location.
Web based Remote support software plays a role in
maintaining and supporting such environments. Remote support software in
invaluable for remote assistance and support of computers and users across
large geographical locations. Although a company may have decided to not
maintain their own hardware and have moved their infrastructure to a cloud
based solution, remote support through the web via remote support software
still plays a key role in keeping their operations running. Remote support
software gives technical support the ability to provide remote assistance
over the web online. Online desktop remote control is full
screen-sharing remote access. This means that the remote technical support
is providing assistance to the users through the web with full keyboard
control, mouse control, and local and network file system access. The users
need only provide a remote support access code in a browser to start a
remote desktop control session through the web.
Remote Assistance Software for Remote Desktop Access
There are instances where a
user needs computer technical support and because of their location are
unable to get support quickly. This is a prime example of how providing
remote assistance remotely can keep a user productive and customer
experience high. The user could be in the same office building or miles
apart. The connecting factor of homogenous networks or disparate
networks is the Internet. The internet can interconnect networks with
any VPN in between them VPNs like Site-to-Site VPNs interconnect office
networks. The network could be a branch office connecting to a main
office or vice versa. The connection is made and the users can connect
to server at the remote side and the remote side can access desktops,
printers and servers on the other side of the connection. the users can
also get support and technical assistance from information technology
staff members from either side of the connection the user can be either
at the remote office or in the main office and the technical support
staff member can connect through the network if there is not VPN, remote
assistance is still available through the web. Through the web support
is one of the most versatile methods and mechanisms for providing remote
control desktop assistance to users through the web.
