Web based computer remote control software is intended for screen-sharing
computer desktop support through the web. Web based computer remote
control software enables computer remote control on the web
enables tech-support to have access to computer desktops and servers on the
web. Information technology tech-support departments are able to
address issues and provide support remotely through the web. Repairs of
common desktop issues associated with the operating system can be solved
with access to the computer remotely through the web. Typical application
issues and configurations can be accomplished with remote desktop control
online. Even peripheral devices such as printers, label
makers, barcode scanning hardware can be configured and worked on through
the web for common issues such as driver problems. These are just a few examples of issues that can
be resolved with remote assistance software that's provided Web based
support software with remote Desktop control online helps tech-support
provide timely computer desktop and server
assistance to local or remote
administrators via remote control access and remote control desktop control. Remote
support software for desktop remote control by 4RemoteSupport is ideal for
companies that need to access remote computers. The end-user just enters a
code for support. The code, unlike other remote support services is
pre-determined so there is not waiting for a code to be generated. The
end-user can also have the code available already from a previous support
session.
Connecting through the web
Connecting through the web site is the easiest way to connect. This
method to initiate remote desktop control connection is commonly used by
apps and services that provide remote support services. Once the initial connection is
made , there is no additional request required by the technician to get remote
control of the remote desktop computer through the web. 4RemoteSupport
provides full screen sharing and remote computer control the moment the
connection is made. The technician has the option to disable the remote
keyboard and mouse to prevent the user from accidentally interfering with
the remote
support session. Remote support software by 4RemoteSupport
include remote PC control and file transfer. The computer is fully accessible to tech-support
with computer remote control software that was initiated for connection to
the tech-support viewer. Remote support software includes the following:
- online desktop remote control software
- online computer remote control software
- online PC remote control software
- online desktop remote support
- online computer remote support
- online PC remote support
4RemoteSupport's web based desktop remote support software permits remote access and
control of desktops across the web for support. The end-user initiates access and
PC remote control software downloads and runs on the remote client
computer. The
software is a small
executable client that permits screen sharing and
full remote control with two file sharing and screen sharing. Both the
technician side and the end-user remote side of the remote desktop
connection have control of the keyboard and mouse and bot of course can
view the activity on the screen . Unlike Microsoft remote desktop protocol
which allows connections through the web just as 4RemoteSUpport does but
the end-user who is present at the computer cannot see what is occurring
on their screen. Remote support software by 4RemoteSupport contains:
- PC remote control software.
- desktop remote control software.
- computer remote control software
for PC Remote control.
- desktop remote control.
- computer remote control with
full local and network file system access.
Like HP iLO and Dell iDRAC
technology, the remote control connection is made to the console of the remote computer
or PC system. The desktop is remotely controlled and the user is able to
view the changes that are being performed and the process of
troubleshooting their issues. 4RemoteSupport computer remote control
service has been designed to aid tech-support and helpdesks in providing
online computer remote control software access.
Web-based Console and Web-based Links
A user goes to a website
to start the remote support session or a small executable remote computer
control software application can be pre-downloaded to the remote computer.
The remote control software can be downloaded from the website or be
available for the user by other means. The software for remote control
could have been added to the user's computer from a previous online
support incident or it could be pushed out via a group policy or by an
online file transfer using 4remotesupport or other means such as ftp or a
UNC path. It is up to the support department's preference and policy as to
how the
software can be downloaded but it does not necessarily require to
be downloaded in advance of a remote computer control support session for
web based online computer support. The user can be directed to a website,
typically this can be our website or the tech-support companies or
tech-support department intranet website.
Internet Based or Local Screen-Sharing Remote
Control Application
The software is executed then it
connects to the the viewer at which time tech-support has complete control
of the remote computer online through the web or on the local network.
Networks are not limited to the internet or local areas network. The
network can be a remote network interconnected via VPN or point-to-point
type connections. These are sometimes referred to a metro-Ethernet or
E-links or e-LANS. The computer remote control software does not identify
the network and does not discriminate or prefer one network over the other
. The computer remote control software will just try to connect using the
data path that is available. The computer remote control software uses the
remote computer's TCP IP protocol configuration settings such the default gateway. The
computer remote control executable however will need to access the
internet to obtain connection information. Regardless as to whether the
remote support session was started from a website , 4remotesupport website
or the tech-support website, the software once run connects to the web to
obtain information to know what to connect to in order to provide online
computer remote support or web-based remote computer support.
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