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PC Remote Support Software
Give your tech support staff an edge and give them the tool that will allow them to diagnose and troubleshoot problems remotely over the internet. Support end-users and customer's desktop anywhere over the web. One account will permit a single support member of your department to connect and access remotely an unlimited number of computers anywhere through the web to provide on-demand remote control support. The remote user initiates the connection to your desktop viewer. Once connected you'll have remote control access to the system to support remotely fix the problem fast with driving to or trying to provide remote pc support over the phone.Desktop remote control for remote support of virtually any remote pc online over the internet is made easy and affordable. Our flexible system allows for supporting end-users on the internet, LAN, or wan with just one remote support account. Connections from the remote clients are made through the Internet. Alternatively 4RemoteSUpport system for remote control of PC desktops, and computers can be utilized for remote access and screen-sharing support on the local network as well. The web has provided the medium to facilitate faster support of desktops. Downtime from users having malfunctioning software or software that is not configured properly is lessened by using remote pc support software over the web.
We don't package a static executable program and sell it to you. We provide a robust platform that can be changed through a profile page to meet your current remote support needs. Our online desktop remote support software solution cost much less than many other well known service providers that tech support people commonly use. It's value is well worth the cost and after several uses and successful desktop remote support session you'll see why. We require no hardware to be purchased, you don't need to own or have access to a web site as our service provides all the links and software you need. The service is a hosted one like an asp but you have option to provide from your own web site the links or software to run for remote pc support.
PC Remote Support
Support computers anywhere anytime with remote pc support software that's online and available all the time. The computer your trying to support can be anywhere in the world. If it has an internet connection then you can get to it to remotely access, control and support. Avoid lengthy downtimes and unproductive computer users by providing support quicker than ever - remotely.
Software for Desktop Remote Control Online
With technology advancement as they are, their is more need than ever for remote desktop control through remote access. Remote desktop access is provided by various means. The remote access is typically through the web. Internet based technical support and remote help. Computers and in particular laptops have evolved to offer users more options than ever before. There are now nearly as many tablets sold as there are laptops. With a competing market of mobile and work-at-home users. Users are more mobile than before. Not just changing geographical locations but also within their office or home office. They mobile and because of this the tablet computer makes for computing agility. Users can move about and remain connected to the internet. This also permits more options for desktop remote control. Software for desktop remote control can remain connected, reconnect, and has an overall greater tolerance for problematic connections.
How Online Desktop Remote Control Helps Small and Medium Businesses
With more connections, greater bandwidth and more options for users , software for desktop remote control online has enabled greater flexibility for supporting these systems. Software for desktop remote control online permits remote desktop access through the web. This access can and most often is full remote control of the desktop online. Web based remote assistance is nothing new. The technology in various forms has been around for many years and it has evolved as the computer requirements and the computer hardware has evolved. With more options for users, businesses are able to afford choices for their users. In the case of software for desktop remote control online, the choice are infinite. There are free options for software for desktop remote control online and there is open source applications available and of course there are commercial apps for desktop remote control. 4RemoteSupport software for desktop remote control online is based on remote control technology that has been used by many vendors for remote control. 4RemoteSupport web based computer support software is one of many applications available today for technical support. It was founded during an error of technology in which choices of online desktop remote control application were few and pricey. It was started by people who provided technical support and needed a tool for providing support to client and users through the web, not just by going onsite. The software is based on an open source remote desktop control protocol. It has been adjusted to work through the web online with users connecting from various types of devices. These devices most commonly and typically have been computer desktops and servers but now also included tablets, smartphones, and to their end-user computing devices. Businesses have menu options for hardware the users use and businesses also have many options software for desktop remote control online. The below list represents a subsection of 4RemoteSupport's support software capabilities for providing remote assistance over the Internet and from within the local internal network.
Software for Desktop Remote Control Over the Web is Critical for Efficient Remote Assistance.
4RemoteSupport software for desktop remote control over the web provides backwards compatibility with older legacy operating systems. 4RemoteSupport online desktop remote control includes support for the latest Windows operating systems and browsers. 4RemoteSupport desktop remote control software for online PC support apply works with Windows XP, Windows 7, Windows 8.x. In addition, 4RemoteSupport's online desktop remote control software includes support for Windows 2000 and although Windows Vista was not a popular operating system for business users. 4RemoteSupport support this version of Windows. We also support older operating systems that really are not in use anymore but perhaps there are still some legacy apps that require it and 4RemoteSupport support Windows ME and Windows 98. As incredible as it sounds, 4RemoteSupport online desktop remote control software has maintained compatibility with legacy operating systems as well as the newest releases of Windows. Although some of the older legacy operating systems will not function well on the Internet because the browsers they support meet older standards and do not render modern web pages well. Out executable and java based desktop remote control initiator application will still run on these system. 4RemoteSupport online desktop remote control service is not actively pursuing and testing these systems anymore since their use is a very small fraction of users.
4RemoteSupport desktop remote control for Online remote support is targeting modern operating systems more so than being stuck in the past. Modern operating systems with modern browsers for connecting to and remote desktops. Windows 8.x and Windows 7 now being the most common operating systems. Online desktop remote control of these newer operating systems have the most advanced in desktop presentation. Microsoft remote desktop is built into these operating system and although remote desktop helps administrator fix and update computer desktops using remote desktop control, there is a shortcoming. Remote Desktop connections do not permit the remote computer user see what is happening on their screen . 4RemoteSupport web based computer support software has a useful features that Microsoft Remote Desktop is lacking, it has ability to permit the remote users to see what is occurring on their screen while technical support is conducting a remote support session and actively working their desktop or laptop remotely. Microsoft's remote desktop protocol is an efficient protocol for remote connections and remote control. Remote desktop is used by administrators everyday. 4RemoteSupport web based desktop remote control provides remote desktop connections such as those accomplished by Microsoft RDC but facilitates screen-sharing. RDC remote control is efficient but it is not screen-sharing. Once an admin or user connects to a desktop computer with RDP, the user at that the console of that computer can longer interact with the PC desktop. The users can only see the login screen with the option of typing in Control + alt + delete to login to the desktop but if they do, that will disconnect the remote desktop connection. screen. 4RemoteSupport screen-sharing online desktop control software enables administrators to remote control a distant compeer for providing remote assistance and remote help.
A core requirement for web based online support software is the feature of remote control. Remote control of servers, computers, desktops or servers is not a new concept. As previously outlined , remote control applications can be a built-it tool of the operating system. Programmed in to Windows for example is remote desktop protocol. It provides administrator access to the a desktop and with remote control make system changes is necessary. On a windows domain, full desktop remote control is not always required. With the advancement of scripting engines and power shells, many administrative tasks can be performed without logon onto the console of the remote computer. There are other tools which can be categorized generally and built- or native applications. They are tools such as HP iLO and Dell DRAC. These are ASIC based remote administration tools. They are more than remote control as they offer health and status information for larger server management and monitoring software platforms. They do provide however the remote control tool. Remote control access of a server's console is indeed a powerful method for establishing connectivity and remote access to a server. Because iLO and DRAC run on separate circuits and boards than the main board of the server, even during times or events of server issues, remote access and control is available to server technicians. These technologies have a similarity to their desktop PC software counterparts. Some of the similarities are listed below:
One of the features that remote desktop protocol and HP iLO and Dell DRAC do share in common with 4RemoteSupport software for remote control is desktop screen-sharing. Desktop screen-sharing is when the remote user and technical support agent can both view and interact within the same remote support/control session. This means that both side of the connection,. the remote end-point and the local side of the connection (usually the technical support side) can view and Interact with the desktop. Collaborative efforts are one of the capabilities that 4RmeoteSupport desktop screen-sharing remote control and remote support software can provide via the web for tech-support Collaboration is not always required for administration but more often is useful for technical support. Technical support screen-sharing software is more common for desktop PC support rather than server support. Desktop screen-sharing technology is not as common with HP iLO and Dell DRAC. Although these technologies don't have the capability to have a technical support person who is connected to the server's console using either HP iLO or Dell DRAC to "invite" another user or share the screen. Another administrator is needed can also connect to the same console independently of the first. once they are both connected they can perform changes, updates or system maintenance together with independent connections.