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Remote Support Software

Remote Support Software

Online

Remote PC Support

 

 

PC Remote Support Software

Give your tech support staff an edge and give them the tool that will allow them to diagnose and troubleshoot problems remotely over the internet. Support end-users and customer's desktop anywhere over the web. One account will permit a single support member of your department to connect and access remotely an unlimited number of computers anywhere through the web to provide on-demand remote control support. The remote user initiates the connection to your desktop viewer. Once connected you'll have remote control access to the system to support remotely fix the problem fast with driving to or trying to provide remote pc support over the phone.

remote pc control over the web

Desktop remote control for remote support of virtually any remote pc online over the internet is made easy and affordable.  Our flexible system allows for supporting end-users on the internet, LAN, or wan with just one remote support account. Connections from the remote clients are made through the Internet. Alternatively 4RemoteSUpport system for remote control of PC desktops, and computers can be utilized for remote access and screen-sharing support on the local network as well. The web has provided the medium to facilitate faster support of desktops. Downtime from users having malfunctioning software or software that is not configured properly is lessened by using remote pc support software over the web.

 

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  • Remote Support
  • remote desktop control
  • remote PC control
  • web based desktop support software
  • web based computer support software
  • web based PC support software

 

We don't package a static executable program and sell it to you. We provide a robust platform that can be changed through a profile page to meet your current remote support needs. Our online desktop remote support software solution cost much less than many other well known service providers that tech support people commonly use. It's value is well worth the cost and after several uses and successful desktop remote support session you'll see why. We require no hardware to be purchased, you don't need to own or have access to a web site as our service provides all the links and software you need. The service is a hosted one like an asp but you have option to provide from your own web site the links or software to run for remote pc support.

 

 
       
   

PC Remote Support

Support computers anywhere anytime with remote pc support software that's online and available all the time. The computer your trying to support can be anywhere in the world. If it has an internet connection then you can get to it to remotely access, control and support. Avoid lengthy downtimes and unproductive computer users by providing support quicker than ever - remotely.

 

 
  4RemoteSupport | Web based Desktop Support Software. Remote IT Assistance Software with Desktop Remote Control Online.
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Remote Desktop Connection through the Web

  4RemoteSupport provides a web based remote access for remote control solution consisting of software for remotely controlling desktops, laptops, servers online through web. Internet based pc remote access for web based pc remote support . Remotely access computer via an Internet connection. 4RemoteSupport's web based service works with any type of internet access, low band-width DSL or dial-up or broadband  Internet access is acceptable for remote support connections.  The remote user only needs a web browser to initiate a desktop connection  Remote support of remote computer systems for diagnosing and configuration updates or for training users on installed applications. Web based software for remote desktop control and support can provide additional features such as computer management, not just remote control access.  Once the remote computer is accessed over the network, an inventory can be taken of both hardware and software.  Software issues, driver issues, and updates can be performed remotely over a network, local network or through the web. 4RemoteSupport has a reconnect feature that reconnects the remote computer to the tech-support viewer through the Internet in the event there is a disruption in the network connection.  
4RemoteSupport | Screen-Sharing Software for Desktop Remote Control for Remote Support through the Web

Software for Online Desktop Support

Uses and Benefits of using Software for Online Desktop Support

There are many user productivity applications. The list is applications is enormous and so are the number of providers of such software. There are the most common of applications for productivity such Microsoft's Office Suite, CRM applications, Databases such as SQL and Oracle. Applications, software that stands out from everyday user applications is software for online desktop support. Such software can be considered a specialty application, Special software for a specific need. The need for support desktops online through the Internet. This need has transcended past just online desktop support but has changed as the  computing devices users access their email, and other productivity applications from has changed. With smartphones and tablets capable of displaying a remote desktop through VDI published by Citrix, the need for online desktop support software has increased and the frequency of its use has also increased .One of the benefits for using specialty software such as that for gaining access and screen sharing is that the users who need help can obtain that support much more quickly than they could just a decade ago. Users, mostly with laptops, could work remote and if there was a problem, more often than not a trip to the office was required to address the issue. Or the reverse will occur, a trip by a field engineer was required to provide on-site support. Support has evolved, applications have evolved , and software for online desktop support via remote computer control through the web has also evolved to provide faster access to computers, desktop, laptop, servers, and other devices through the web. Support is available online nearly instantly. All devices are connected to the internet and online support is made much easier because of that fact. being online all the time ahs also introduced more occurrences of viruses and malware entering systems and requiring more online support. Online desktop support software can act as a method to combat

Remote Support Software

  • Case study of remote support software
  • Analytical environmental benefits of remote support software
  • Affects of remote support software
  • Customer benefits afforded by remote support software
  • Online remote support software

Case study of remote support software

Remote support software an be be studies in regard to the affects it has for improving support efficiency. Take for a example a case where there is a service company that provides support to clients. This support is generally in the form of field-engineers. These field engineers when needed are dispatched to the client's office to perform the task of trouble-shooting the problem for which the support incident of ticket was submitted. Typically, the end-users or company which has subscribed to receive support, enters or submits a ticket for support. Additionally, there may be other options available to the end-users for submitting support requests such as a web site form or even just a phone call into a service center or help-desk. The ticket is created and processed and then a field-tech is dispatched. In this case the support is all done on-site. The cost of performing this type of technical support and assistance can be more easily quantified and the costs determined. Now if we look at the alternative case whereby a support ticket is entered or submitted in a similar manner as before, but in this case the support is not performed by dispatching a tech on-site. Instead of having a live person go to the location which needs trouble-shooting and assistance, it is done remotely through the Internet. Remote support software is used to provide support and technical assistance without the expense of travel and downtime incurred during the elapsed time from dispatch to arrival. Remote support software enables technical support staff to access and remote control the end-user's computer through the web. They perform this task of support from their own network across the Internet.

Analysis of environmental benefits of remote support software

As described in the previous section, the case study of field techs or remote support showed us the tangible benefits in terms of cost and time, determinable when comparing field service for technical support and computer assistance versus using remote support software to perform similar tasks. Another interesting aspect and benefit not yet realized is the positive affects in regards to environmental opportunities. The user of remote support software as aforementioned, demonstrated how using remote support software reduces travel.  It is easy to focus and visualize the cost savings in terms of resources used in the two cases. The less tangible but equally affecting result is how remote support software benefits the environment. with less natural resources used, less energy is spent and therefore is proactively and as a side affect improving the ecosystem and health of related ecologies.

Within the confines of remote support software exists characteristics that permit its use as a remote support tool. Firstly, remote support software needs to have the capability to remote control desktop computers and PC systems. This remote computer control can be localized to the corporate or internal network or be used across the Internet in a web based perspective. Although remote support software is not defined by the characteristic of remote desktop, remote PC , or remote computer control as we know and have seen remote support software can come in other forms. Remote support software can come in the form of online chat software, or even online remote computer viewing software. This is desktop software or web based application software that permits connectivity to the remote desktop computer or remote PC through the web but permits only the viewing of the remote computer system. Remote control software is also a characteristic of remote support software, online remote support or localized remote support. Online PC  remote control, online desktop remote control and online computer remote control is mostly what we are interested in discussing.

 

Added
4RemoteSupport | Software for PC Remote Control On the Web.

Remote pc support over the web on-demand can increase productivity and profits.  Technicians, information technology consultants, helpdesks, value added resellers, software developers, attorney and law applications, medical software support, accounting software support all can benefit using pc remote support software. Affordable remote tech support software. We offer a hosted remote tech support solution that's an alternative to the over priced big name brands solutions for pc remote software.


 
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